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Moncton Chrysler Jeep Dodge

(862 reviews)

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(862 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I found it challenging when I received a voicemail my

I found it challenging when I received a voicemail my Jeep was ready to call back and get my call answered.

I found it challenging when I received a voicemail my

I found it challenging when I received a voicemail my Jeep was ready to call back and get my call answered.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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The salesman are excellent.

The salesman are excellent. The service writers are excellent. The mechanics are horrible. My brand new hundred thousand dollar truck I had an engine light on for the last three months they ordered parts put them in pick the truck up engine light still on bring it back delete the engine light drive 10 minutes. Engine light comes back on Truck is now been there three times they can’t seem to fix it.

The salesman are excellent.

The salesman are excellent. The service writers are excellent. The mechanics are horrible. My brand new hundred thousand dollar truck I had an engine light on for the last three months they ordered parts put them in pick the truck up engine light still on bring it back delete the engine light drive 10 minutes. Engine light comes back on Truck is now been there three times they can’t seem to fix it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Have always had excellent service particularly from

Have always had excellent service particularly from Dianna my service advisor. Anytime I have an appointment drop off is easy and and always notified promptly when the work is completed.

Have always had excellent service particularly from

Have always had excellent service particularly from Dianna my service advisor. Anytime I have an appointment drop off is easy and and always notified promptly when the work is completed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Diana is the best!

Diana is the best! Friendly and prompt service always. I also appreciated the ride home while the Jeep was being serviced.

Diana is the best!

Diana is the best! Friendly and prompt service always. I also appreciated the ride home while the Jeep was being serviced.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Great service so far.

Great service so far. New client since April 2025. Thank you and hope to get that kind of service in the future

Great service so far.

Great service so far. New client since April 2025. Thank you and hope to get that kind of service in the future

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Excellent service as always thank you to Diana and Darren

Excellent service as always thank you to Diana and Darren appreciate your help each and every visit see you again 😀

Excellent service as always thank you to Diana and Darren

Excellent service as always thank you to Diana and Darren appreciate your help each and every visit see you again 😀

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind review Sandra ! We appreciate you

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Excellent service.

Excellent service. Very friendly, professional, and accommodating. Would definitely recommend to family and friends looking to purchase a vehicle.

Excellent service.

Excellent service. Very friendly, professional, and accommodating. Would definitely recommend to family and friends looking to purchase a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 star review Stephane. We appreciate you sharing your experience and the kind words. On behalf of Shawn and the entire staff at Moncton Chysler thank you for your business.

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Nice to see after 2 or 3 yrs that some of same the

Nice to see after 2 or 3 yrs that some of same the service advisors are still there .

Nice to see after 2 or 3 yrs that some of same the

Nice to see after 2 or 3 yrs that some of same the service advisors are still there .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 star review ! We truly want to be the place where our customers and our staff want to be here and stay here. On behalf of the entire staff at Moncton Chrysler we appreciate your business and kind words.

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Good service fast and never had issue with them, sale was

Good service fast and never had issue with them, sale was smote also at the begenin

Good service fast and never had issue with them, sale was

Good service fast and never had issue with them, sale was smote also at the begenin

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind review Dav !

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Had to keep on calling to get updates.

Had to keep on calling to get updates. Called and they said it will be done in 45mins and will call me when completed. Had to call back 4 hours later for update. Also kept going to voicemail as they were not picking up.

Had to keep on calling to get updates.

Had to keep on calling to get updates. Called and they said it will be done in 45mins and will call me when completed. Had to call back 4 hours later for update. Also kept going to voicemail as they were not picking up.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Sorry to here things didn't go as expected Jeff, certainly not our goal. I have passed your review along to our service team to see what we can do to prevent similar delays. We realize a customer's time is valuable and although we don't always deliver as we need, making the experience quick and effecient is improtatant and rests with the entire team. We really appreciate your business and your patience and we will investigate this further.

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