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Abbotsford Volkswagen

(1,485 reviews)
2018 state dealer award
View 9 awards
2018 state dealer award 2015 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(1,485 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Abbotsford Volkswagen from DealerRater.

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Quick friendly and professional

Traded in my vw for another which i had my eye on. Josh hooked me up with a long test drive and i was happy so they got down to business and i left with my dream car that evening. Great service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very imformative

Everyone was very informative answering all our questions with amazing knowledge. Arriving at Abbotsford Volkswagen, Nick Iozzo welcomed us, determining what we basically wanted proceeded to show and display available units on the lot.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

amazing

They really went over and above our expectations. With their help we left that lot in a brand new vehicle ,which we desperately needed . That in itself was unexpected as we were resigned to having to possibly get a used , older model. Needless to say we were surprised and very very happy with the staff at this dealership, and we are already recommending them to our friends and family. Thank you so much Abbotsford Volkswagon.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

An Exciting Experience !!

Went to Abbotsford VW to help my Step son buy a new car and We had Mel show us around the lot. The first time I actually enjoyed myself instead of feeling nervous and pressured. The process went so well after Step son was finished.... My other Half and I found ourselves trading in our 2013 Jetta and driving home in a Passat !! Mel and Bill in Financing made this a wonderful experience ....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Mel queen of sales

Best experience I have ever had at buyING a vehicle very informative and friendly so great got both my son's to purchase one from.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Buying a new car

I went to Abbotsford Volkswagen even though I live in Richmond because Richard was very helpful on the phone when I called them to enquire about their deals. He then contacted me because he said there was a potential buyer who might pay significantly more for my old car than I would get on a trade in. So I went to hear what they could offer. They did indeed end up giving me more for my trade in than I would have received anywhere else and then fell over backwards to sell me a vehicle that met my needs for an affordable price. I ended up spending more than I intended but as it is going to be the last car I ever buy, hopefully, I decided it was worth it with the extended warranty. I just hope the new Tiguan I bought gives me as much satisfaction as my old Jetta TDI.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Easy going first car purchase

Mark was great in finding me what I was looking for. Even though VW Abbotsford was a bit of a drive from my downtown apartment, I'm glad I made the trek. Very friendly and easy going, no pressure to buy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Overall a very nice experience.

I walked into the dealership because my truck broke down on me and i needed a vehicle. The sales staff where very helpful in giving me information about the vehicles engineering and specs. after a few days thinking about it and test driving other vehicles i decided to go with the Jetta TDI for its fuel economy and overall feel and performance. I would recommend both the dealership and vehicle to anyone looking for a new car in Abbotsford!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

excellent customer service

My wife and I had an exceptional experience with Melissa at the Volkswagen Dealership in Abbotsford. As it was our first vehicle that we had purchased on our own we had so many questions and she answered them all without making us feel like we were being taking advantaged of and went well above and beyond our expectations. EXCELLENT CUSTOMER SERVICE!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

great attentive customer service

Because they worked hard to find the car we chose, seemed to give us a fair purchase price, they looked to have things done professionally

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.