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Erinwood Ford

(5,492 reviews)
2024 state dealer award
View 22 awards
2024 state dealer award 2023 national dealer award 2023 state dealer award 2020 national dealer award 2020 state dealer award 2019 national dealer award 2019 state dealer award 2017 national dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(5,492 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Erinwood Ford from DealerRater.

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Fast.

Fast. Upfront no price change. Was able to get the advertised payments with no change.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Outstanding salesmanship from Dave as he helped not only

Outstanding salesmanship from Dave as he helped not only me but also my Father-in-law us our pre-owned vehicles. I wasn't in the market to buy a vehicle but after helping my Father-in-law look for his, I fell in love with a 2022 pre-owned Escape Titanium.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Deeply disappointed with how the dealership treat their

Deeply disappointed with how the dealership treat their clients once the sale is done. My truck came with a security code and it has been three months since I got my truck and I am still yet to receive the code. Also I was promised a referral incentive for a deal that was closed with this dealership. It has been two months and I haven't heard anything from the dealership about the referral incentive they promised. I regret buying and referring clients to this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Doug Keen is exceptional.

Doug Keen is exceptional. Honest, attentive, and genuinely cares about getting you into the right vehicle without the usual sales pressure. He knows his stuff and made the entire process smooth, straightforward, and even enjoyable. Doug is the reason this dealership made a sale. If you’re buying here, ask for him

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Doug was amazing he did a great job with getting my new

Doug was amazing he did a great job with getting my new truck ! Really enjoyed my experience with him

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Outstanding Service from Martin Menzies at Erinwood Ford!

Outstanding Service from Martin Menzies at Erinwood Ford! I can’t say enough good things about Martin at the Erinwood Ford dealership. He was absolutely amazing and supported my son from start to finish in buying his very first car. Martin was patient, knowledgeable, and truly went above and beyond to make the experience smooth and memorable. He took the time to answer all of our questions, explained everything clearly, and made sure my son felt confident and comfortable every step of the way. It’s rare to come across someone so genuinely invested in customer care. Thank you, Martin, for your professionalism, kindness, and dedication. You made a milestone moment even more special for our family!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This was my second truck I have purchased through Doug it

This was my second truck I have purchased through Doug it was another great experience beginning to end he really cares and takes care of his customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

This was our first experience at Erinwood Ford, and will

This was our first experience at Erinwood Ford, and will definitely not be our last. True professionals through and through. Felt very lucky to work with Lukasz and Claudia who made sure we were well taken care of. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I have purchased many vehicles from Erinwood Ford and

I have purchased many vehicles from Erinwood Ford and will continue to do so. Consistently great service, selection and competitive pricing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Lukasz always looks after me, 4 cars since 2017 and would

Lukasz always looks after me, 4 cars since 2017 and would not go anywhere else

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.