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Erin Dodge Chrysler Jeep

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (5 reviews)
2022 consumer dealer award
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2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (5 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Erin Dodge Chrysler Jeep from DealerRater.

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Everyone I dealt with at the dealership were friendly and

Everyone I dealt with at the dealership were friendly and courteous. Even those I did not deal with greeted me each time I entered the building. Hargun Singh was the sales representative I dealt with. He was extremely helpful with my purchase. He took the time to answer all my questions in a calm and soothing manner. He was not in any hurry or pushy in trying to make a sale, which is very comforting. In all, I literally spent almost 4 hrs there working with Hargun, Doris and Shawn. Both Doris and Shawn also took the time to look after my needs. I was given financing options, and the option to purchase extras, but was not pushed into buy anything I did not want. I dealt with each of the aforementioned, at some point in my visit, on a one-to-one basis and asked some of the same questions to which I was provided with the same answers, leaving me to assess they were dealing with me in a genuine and honest manner. I walked out that day with the vehicle I wanted and was very comfortable with the purchase price. They were very flexible with the time I required to pick up the vehicle. When picking up the vehicle, I was given a tour of the facility showing me all the services they provide should I require their assistance in the future. Upon leaving I was also give a nice gift package. I would highly recommend this dealership, whether you are purchasing, looking to purchase or require information on a purchase. I believe you will receive the same service I did. With sincere regards, Serg...

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Erin Dodge is a Joke !

Their service department is a joke. I left my Jeep SUV for a 7:30 am service appointment and they called at 2:00 pm to say it was ready. This was just an OIL change. Then they phoned several times during the day to try and up sale me on other service recommendations ( that would have totaled $ 1200.00). What a scam of a dealership. Six hours for an oil change. What a joke!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Buying a new jeep

My experience with Erin Dodge Chrysler in Mississauga is always fantastic, this is my second time buying from them, my sales Consultant Christian Gluck was extremely polite, respectful and care about my needs and what I'm looking for --# thank you Christine!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks Michelle for this great review of Christian and the Sales Team at Erin Dodge. Thank you for your repeat business and enjoy your new ride !

Service Review

Had a fabulous experience with my first service for a Jeep I bought from them last November. Trent was just great and went, IMO, over and beyond and was so helpful, efficient as were his staff. Thank you Trent for showing me how much you care about your customers. I purchased my car from this Dealership and that as well was a super experience. Highly recommend them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service Department

I bought my car from them, Amgad Attia. A great salesman I would highly recommend. I went for my very first service and the Manager of Service, Trent, was absolutely amazing. So efficient, offered a number of important points and the car was done within a short half hour. Trent was a real pleasure to deal with and I can now double down on my experience with Erin Dodge Jeep Chrysler ... looking forward to the years ahead. Highly Recommend Them! D.F. Oakville

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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