Reviews
excellent service
Friendly and pleasant treatment when I approach during service of my car. Very helpful explaining the work done. Meeting the schedule of service and job done timely. Overall very very satisfied.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service and advise from Mario - Always reliable
Mario has such a pleasing demeanor. His advice is always good . The differential coupling on my Rav-4 went bad. I thought it may be a wheel bearing but Mario told me over the phone what he suspected and it was spot on. He looked up the extended warranty on this issue for me, I was within the mileage but unfortunately over the time limit period. This is an example of how he tries to help his customers and support Toyota. We have been dealing with Mario for more than 10 years purchasing 3 vehicles from Erin Park only because of Mario. Never once has he disappointed us. Thanks Mario. Keep up the superb work, you are an honest, genuine individual and truly an asset for Erin Park. Francis Fernandes
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mario’s Customers Service orientation is the best!
Mario has been awesome. His customer service orientation is why I have stayed with Erin Park Toyoto! He is very customer centric and always helpful - providing the right insights and recommendations. There are service centres much closer to where I live but I choose to travel further only because of Mario. Thank you Mario!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent Sales Experience
Appreciate the help and extreme effort of Mr Shad in Erin Park Toyota. It has been a very positive experience and I highly recommend it!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mario is the Best service advisor
Mario’s customer service is excellent. He is the reason why we purchase only Toyota. And we service all 4 of our cars at Erin Park. His knowledge and experience is greatly valued by us. And all our visits to Erin Park have always been pleasant. You have 4 happy customers from our family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Mario in service is the best
Come here specifically for Mario and his service provided to my family over the years. Only visit this location due to Mario’s service and guidance.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
No Pressure New Car Purchase
Purchasing our new Toyota Camry from Shad was very easy and comfortable. There was never any pressure to make a deal, instead, our options were presented to us in a meaningful way so that we could make a decision. Any questions that we had were answered immediately so that we understood what the options were. Shad was very friendly and sincere in his desire for us to buy the right car for us. We greatly appreciate his professionalism.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best-in-Class Service Consultant
I have always received excellent service from Erin Park Toyota ever since I bought my first car, a Toyota Camry from this dealership a month after landing in Canada in 2006. In particular, Mario D' Souza is the go-to Service Consultant when I visit for maintenance & oil change cycles. He always provides practical advise and value for money when it comes to repairs and maintenance, a trustworthy partner.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
New Car Purchase
Very good and friendly service. We checked many other dealers and brands. We settled on Toyota and went to Erin Park couple of times. At the end we liked the CHR
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service & Service Consultant
Have had on-going excellent advice and service in particular from Mario D'Sousa for the past 18years and previously when he was at another Toyota dealer .
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
