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Finch Chevrolet Cadillac Buick Gmc

(1,259 reviews)
2016 national dealer award
View 12 awards
2016 national dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(1,259 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Finch Chevrolet Cadillac Buick Gmc from DealerRater.

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Go see Matt!

Matt made my stressful (yet exciting) experience of buying a new car a breeze! He was informative and gave me time to really consider my options with no pressure. After providing my wish list for car perks, I fell in love with the first car he showed me. I love my Chevy Sonic LT!! I’ll be sure to refer my friends and family to Matt in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi Kait! Congratulations on your new car! We're happy Matt was helpful and informative and we really appreciate your recommendation! Enjoy your Sonic!

Right on, right on.

We recently bought a Trax LT from Finch Chev. I dealt exclusively with Barry Beckles who was personable, friendly and knowledgeable and always had a smile for me. He followed up by phone and email to see how I was enjoying the car and if I had any questions, and invited me to come by for a car wash if I was in the area...which I may take him up on very soon. Barry! How the heck do you change the clock in this thing? It is not like the manual says. Cheers!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing! We're very happy to hear that Barry was able to provide you with a personable and pleasant experience. We've let him know that you need help with your clock, too! If you ever need anything else, please just let us know!

Great Service

I had an amazing experience dealing with Craig and Iryna at Finch Chevrolet! They both made it easy and enjoyable getting me into my new truck. Friendly service I would recommend to anyone who is looking to get into a new vehicle. Thanks guys, I am loving the new truck! -Matt

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello! Thank you for sharing the great experience you had with Craig and Iryna! We really appreciate your recommendation and we're happy to hear that you're enjoying your new truck! If there's ever anything else you need, please don't hesitate to let us know!

excellent dealership would recommend it to every one

The staff is always friendly and helpful. Barry and I always talk about his corvette he's working on and my vega that i restored a year ago. He always asks how I like my pickup ,my wife has also started going to finch for service on her car. The last time we were in my wife was looking at a Buick Encore she's not ready to buy yet but Barry wasn't pushy which impressed my wife.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi there! Thanks so much for sharing! It makes our day to hear stories like yours. It's great that Barry is able to provide you with excellent experience with a personal touch, without being pushy! If you ever need anything else, please let us know!

Nick was an awesome salesperson!

This was our 2nd time dealing with Finch on Wonderland Road North. Nick our salesperson was awesome to deal with, he was knowledgeable, educated with the car we selected, funny and a very nice gentleman. Thanks again Nick!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi there! Thank you so much for sharing your experience with Nick! We're happy he was able to use his expertise to help you with your purchase and we hope you're enjoying your car!

Buying a car

This is the second car we have bought from Matt at Finch Chev. Very informative and answered all the questions we had. It is people like Matt Sparkes that keeps us going back to Finch.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hi Terry and Maureen! Thank you so much for sharing the word about us and the great work Matt is doing! We're very pleased you had a pleasant experience and we hope you're enjoying your car!

Superb Experience

I very recently purchased a Cadillac XT4 with Matt Sparks. Matt is a wonderful/accommodating person to work with. Matt made the Purchase experience easy, smooth and efficient. I have no reservation recommending Matt to anyone considering purchasing a vehicle. Dave

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
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Dealer response

Hi Dave! Congratulations on your XT4! It's great to hear you had such an easy and enjoyable experience with Matt! We truly appreciate your business and your recommendation and we hope you're enjoying your new car!

TEAM Finch staff makes your purchase easy fun.

Mike Ross Mike listened to my wants and needs with assurance, allow to handle most of the purchase process – such as reviewing the value of a trade-in and completing a loan application that fit my budget..all with NO pressure.... Ben Vandercammen Always has gone above and beyond to help me find what I was looking for Ben made it happen ,,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi there! Thank you so much for sharing your experience! Our team always strives to make our customers feel comfortable and not put any pressure on them, and so we're proud that you had a great experience with Mike and Ben and they helped you find what you were looking for! Enjoy your vehicle and if you ever need anything else, please let us know!

Kevin made our experience purchasing a new vehicle pleasant

This is the third vehicle I have purchased at Finch and Kevin has treated us like family. He is courteous, friendly and professional. I would not hesitate to recommend Kevin Dibrita to anyone who was looking to buy a car from Finch. They are top notch in my books

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi there! You are indeed a part of the Finch family and we're happy and proud that you felt treated like such during your visit with Kevin! Thank you for trusting us with your vehicle purchases!

good service, good suggestions

Matt listened to our basic requirements as well as the 'would be nice to have' items. He came up with a great solution for us (outside of our comfort zone) and made the budget work. As well he handled the trade-in to every-one's satisfaction. We would not hesitate to recommend Matt and this dealership. Henk

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hello! Thank you so much for sharing your experience! We're happy Matt was able to help you find a great vehicle and stay within your budget! We hope you're enjoying it!