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Zender Ford Sales Ltd.

(802 reviews)
2025 consumer dealer award
View 10 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Reviews

(802 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Zender Ford Sales Ltd. from DealerRater.

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Awesome customer service by Derick Ford and Sharon

Awesome customer service by Derick Ford and Sharon Thompson, great atmosphere in the building super happy it’s how everything worked out.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

The staff were really friendly and knowledgeable and

The staff were really friendly and knowledgeable and explained everything to me perfectly. They gave me updates as needed and went above and beyond for getting a new battery for my car. I would definitely go back again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Service appointment for factory recall was completed very

Service appointment for factory recall was completed very quickly. The service rep was very polite and pointed out the customer lounge / waiting area. They were very efficient and I was on my way in about half an hour. Will go back again when/if necessary.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Derek was very respectful and courteous during the

Derek was very respectful and courteous during the purchase of our vehicle. He was very knowledgeable and thorough when demonstrating the features of our new vehicle. Shelly was very knowledgeable and thorough when completing the required paperwork. All in all, a very seamless process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Comfortable and inviting atmosphere.

Comfortable and inviting atmosphere. My experience was personable with little pressure to purchase I returned to make additional inquiries on a potential purchase and was welcomed warmly each time.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent service.

Excellent service. Ride home and picked up absolutely awesome.. Went through inspected brakes and vehicle for free included in the tire installation . Great work excellent service. 10 out of 10 thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Answered my questions and seemed to fix the problem

Answered my questions and seemed to fix the problem quickly. Convenient location. Professional service staff. Totally satisfied. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Hi Zender Ford the best in the west quick service,

Hi Zender Ford the best in the west quick service, attention to every small detail ie wipers are ready for Winter? Respectful employee, addressed us by name, Reviewed all the work that was done. Even drove the truck to the correct lane for the oil change. Thanks for a Super job to our 2010 Ford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Excellent place to deal.

Excellent place to deal. All parts staff are great. Purchased multiple vehicles and always had positive dealings. Nice to deal with locally owned business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I pre booked told there would be a 1.

I pre booked told there would be a 1.5 waiit, thanks to girl for her assistance to put me the proper order

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.