Reviews
Purchased a used truck sight unseen ( besides pics and
Purchased a used truck sight unseen ( besides pics and video), dealt with Colby whom was very helpful and answered all my questions. Arrived to pick it up and was very happy with the purchase and the final transaction, gave me a great deal. It drives and handles great.
Purchased a used truck sight unseen ( besides pics and
Purchased a used truck sight unseen ( besides pics and video), dealt with Colby whom was very helpful and answered all my questions. Arrived to pick it up and was very happy with the purchase and the final transaction, gave me a great deal. It drives and handles great.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing us for your truck purchase! We're thrilled to hear that our team made the process easy and you're happy with your new vehicle. Enjoy the ride!
Dropped off day before appointment.
Dropped off day before appointment. Sat there for 2 days.didn’t even look at
Dropped off day before appointment.
Dropped off day before appointment. Sat there for 2 days.didn’t even look at
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
"Thank you for sharing your experience. We apologize for any inconvenience and are committed to addressing this issue. Please contact us to discuss further. Thank you for your feedback."
Great place, very much enjoy the guys.
Great place, very much enjoy the guys. Brent goes over and above to help out
Great place, very much enjoy the guys.
Great place, very much enjoy the guys. Brent goes over and above to help out
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words! We are so glad you enjoyed your experience with our team, especially Brent who always goes above and beyond for our customers. We appreciate your support and look forward to seeing you again soon.
Awesome people to work with!
Awesome people to work with! Cianne, Kefferys, and CJ all provided excellent service! I was offered a much better price on my trade in than anyone else. They had the 3m coating I wanted all taken care of in time to pick up my new Durango. Plus they're very good at returning phone calls in a timely manner. This is the second vehicle I've purchased here and I won't be shopping anywhere else! I've already recommended them to my friends and family. I wouldn't hesitate to recommend them to anyone shopping for a vehicle! They really did work hard to give me the best deal possible!
Awesome people to work with!
Awesome people to work with! Cianne, Kefferys, and CJ all provided excellent service! I was offered a much better price on my trade in than anyone else. They had the 3m coating I wanted all taken care of in time to pick up my new Durango. Plus they're very good at returning phone calls in a timely manner. This is the second vehicle I've purchased here and I won't be shopping anywhere else! I've already recommended them to my friends and family. I wouldn't hesitate to recommend them to anyone shopping for a vehicle! They really did work hard to give me the best deal possible!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing our dealership! Our team takes pride in providing excellent service and ensuring customers like you are satisfied. It was a pleasure working with you and we are thrilled to hear you had such a positive experience. Thank you for recommending us to others and for your continued loyalty. Happy driving in your new Durango!
Was charged $1800- 7hrs to remove 5 wires for engine
Was charged $1800- 7hrs to remove 5 wires for engine warranty work problem wasn't fixed when vehicle was initially in for rear end noise, they did an inspection said it was nothing but mud charged multiple diagnostic fees. Drive my truck out to work breaks the next morning had to pay a hotshot $2200 to haul it to gp chrysler on Thanksgiving rear end damage from a broken stud quoted $4700 to fix it took it to Norlan looked at all the br9ken pieces paperwork and videos, defective part covered under warranty. Will no longer be taking my vehicle to gp chrysler.
Was charged $1800- 7hrs to remove 5 wires for engine
Was charged $1800- 7hrs to remove 5 wires for engine warranty work problem wasn't fixed when vehicle was initially in for rear end noise, they did an inspection said it was nothing but mud charged multiple diagnostic fees. Drive my truck out to work breaks the next morning had to pay a hotshot $2200 to haul it to gp chrysler on Thanksgiving rear end damage from a broken stud quoted $4700 to fix it took it to Norlan looked at all the br9ken pieces paperwork and videos, defective part covered under warranty. Will no longer be taking my vehicle to gp chrysler.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We’re very sorry to hear about your experience and the frustration this situation has caused. Your feedback is important to us, and we take concerns like yours seriously. Our goal is always to provide transparent communication and high-quality service, and it’s clear we fell short of your expectations. We’d like the opportunity to review the details of your visit and work order so we can better understand what happened and address your concerns directly. Please contact our Service Manager at 780-532-3560 or dberg@gpchrysler.com so we can discuss this further and work toward a resolution. Thank you for taking the time to share your experience — your input helps us improve.
Awesome people and very easy to deal with!
Awesome people and very easy to deal with! I keep going back whenever I’m looking to buy
Awesome people and very easy to deal with!
Awesome people and very easy to deal with! I keep going back whenever I’m looking to buy
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're thrilled that we've made such a positive impact on your buying experience! We're always here to make things easy and enjoyable for you. Thanks for being a loyal customer!
They worked well at getting my issues resolved and were
They worked well at getting my issues resolved and were very nice to deal with!
They worked well at getting my issues resolved and were
They worked well at getting my issues resolved and were very nice to deal with!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Kylie was fast at getting us in right away for warranty
Kylie was fast at getting us in right away for warranty work! Very professional and kind service.
Kylie was fast at getting us in right away for warranty
Kylie was fast at getting us in right away for warranty work! Very professional and kind service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the positive review! We are glad to hear that Kylie provided you with efficient and friendly service for your warranty work. We always strive to provide prompt and professional service to our valued customers. We appreciate your business! #happycustomers
Service has always been top notch.
Service has always been top notch. Any time I have brought my truck in for service. The people in the service department had always looked after me.
Service has always been top notch.
Service has always been top notch. Any time I have brought my truck in for service. The people in the service department had always looked after me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
"Thank you so much for your kind words! We take pride in providing top-notch service for all of our customers and we're thrilled to hear that we've consistently met your expectations. It's our pleasure to take care of you and your truck every time you visit us." #CustomerSatisfaction #TopNotchService
Very happy with service and other work done on my
Very happy with service and other work done on my vehicle! Shuttle driver was prompt and very courteous! Work was well done and everyone explained the work to be done. They even found a service that needed to be done on my brakes!
Very happy with service and other work done on my
Very happy with service and other work done on my vehicle! Shuttle driver was prompt and very courteous! Work was well done and everyone explained the work to be done. They even found a service that needed to be done on my brakes!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you were satisfied with our service and that our staff went above and beyond to ensure a smooth and enjoyable experience. We look forward to serving you again in the future!