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Grande Prairie Chrysler Jeep Dodge

(3,077 reviews)
2025 state dealer award
View 33 awards
2025 state dealer award 2025 state dealer award 2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2023 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2020 national dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2017 national dealer award 2017 state dealer award 2016 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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Reviews

(3,077 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Grande Prairie Chrysler Jeep Dodge from DealerRater.

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Purchased a used truck sight unseen ( besides pics and

Purchased a used truck sight unseen ( besides pics and video), dealt with Colby whom was very helpful and answered all my questions. Arrived to pick it up and was very happy with the purchase and the final transaction, gave me a great deal. It drives and handles great.

Purchased a used truck sight unseen ( besides pics and

Purchased a used truck sight unseen ( besides pics and video), dealt with Colby whom was very helpful and answered all my questions. Arrived to pick it up and was very happy with the purchase and the final transaction, gave me a great deal. It drives and handles great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing us for your truck purchase! We're thrilled to hear that our team made the process easy and you're happy with your new vehicle. Enjoy the ride!

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Dropped off day before appointment.

Dropped off day before appointment. Sat there for 2 days.didn’t even look at

Dropped off day before appointment.

Dropped off day before appointment. Sat there for 2 days.didn’t even look at

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

"Thank you for sharing your experience. We apologize for any inconvenience and are committed to addressing this issue. Please contact us to discuss further. Thank you for your feedback."

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Great place, very much enjoy the guys.

Great place, very much enjoy the guys. Brent goes over and above to help out

Great place, very much enjoy the guys.

Great place, very much enjoy the guys. Brent goes over and above to help out

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words! We are so glad you enjoyed your experience with our team, especially Brent who always goes above and beyond for our customers. We appreciate your support and look forward to seeing you again soon.

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Awesome people to work with!

Awesome people to work with! Cianne, Kefferys, and CJ all provided excellent service! I was offered a much better price on my trade in than anyone else. They had the 3m coating I wanted all taken care of in time to pick up my new Durango. Plus they're very good at returning phone calls in a timely manner. This is the second vehicle I've purchased here and I won't be shopping anywhere else! I've already recommended them to my friends and family. I wouldn't hesitate to recommend them to anyone shopping for a vehicle! They really did work hard to give me the best deal possible!

Awesome people to work with!

Awesome people to work with! Cianne, Kefferys, and CJ all provided excellent service! I was offered a much better price on my trade in than anyone else. They had the 3m coating I wanted all taken care of in time to pick up my new Durango. Plus they're very good at returning phone calls in a timely manner. This is the second vehicle I've purchased here and I won't be shopping anywhere else! I've already recommended them to my friends and family. I wouldn't hesitate to recommend them to anyone shopping for a vehicle! They really did work hard to give me the best deal possible!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing our dealership! Our team takes pride in providing excellent service and ensuring customers like you are satisfied. It was a pleasure working with you and we are thrilled to hear you had such a positive experience. Thank you for recommending us to others and for your continued loyalty. Happy driving in your new Durango!

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Was charged $1800- 7hrs to remove 5 wires for engine

Was charged $1800- 7hrs to remove 5 wires for engine warranty work problem wasn't fixed when vehicle was initially in for rear end noise, they did an inspection said it was nothing but mud charged multiple diagnostic fees. Drive my truck out to work breaks the next morning had to pay a hotshot $2200 to haul it to gp chrysler on Thanksgiving rear end damage from a broken stud quoted $4700 to fix it took it to Norlan looked at all the br9ken pieces paperwork and videos, defective part covered under warranty. Will no longer be taking my vehicle to gp chrysler.

Was charged $1800- 7hrs to remove 5 wires for engine

Was charged $1800- 7hrs to remove 5 wires for engine warranty work problem wasn't fixed when vehicle was initially in for rear end noise, they did an inspection said it was nothing but mud charged multiple diagnostic fees. Drive my truck out to work breaks the next morning had to pay a hotshot $2200 to haul it to gp chrysler on Thanksgiving rear end damage from a broken stud quoted $4700 to fix it took it to Norlan looked at all the br9ken pieces paperwork and videos, defective part covered under warranty. Will no longer be taking my vehicle to gp chrysler.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re very sorry to hear about your experience and the frustration this situation has caused. Your feedback is important to us, and we take concerns like yours seriously. Our goal is always to provide transparent communication and high-quality service, and it’s clear we fell short of your expectations. We’d like the opportunity to review the details of your visit and work order so we can better understand what happened and address your concerns directly. Please contact our Service Manager at 780-532-3560 or dberg@gpchrysler.com so we can discuss this further and work toward a resolution. Thank you for taking the time to share your experience — your input helps us improve.

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Awesome people and very easy to deal with!

Awesome people and very easy to deal with! I keep going back whenever I’m looking to buy

Awesome people and very easy to deal with!

Awesome people and very easy to deal with! I keep going back whenever I’m looking to buy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're thrilled that we've made such a positive impact on your buying experience! We're always here to make things easy and enjoyable for you. Thanks for being a loyal customer!

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They worked well at getting my issues resolved and were

They worked well at getting my issues resolved and were very nice to deal with!

They worked well at getting my issues resolved and were

They worked well at getting my issues resolved and were very nice to deal with!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Kylie was fast at getting us in right away for warranty

Kylie was fast at getting us in right away for warranty work! Very professional and kind service.

Kylie was fast at getting us in right away for warranty

Kylie was fast at getting us in right away for warranty work! Very professional and kind service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive review! We are glad to hear that Kylie provided you with efficient and friendly service for your warranty work. We always strive to provide prompt and professional service to our valued customers. We appreciate your business! #happycustomers

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Service has always been top notch.

Service has always been top notch. Any time I have brought my truck in for service. The people in the service department had always looked after me.

Service has always been top notch.

Service has always been top notch. Any time I have brought my truck in for service. The people in the service department had always looked after me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

"Thank you so much for your kind words! We take pride in providing top-notch service for all of our customers and we're thrilled to hear that we've consistently met your expectations. It's our pleasure to take care of you and your truck every time you visit us." #CustomerSatisfaction #TopNotchService

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Very happy with service and other work done on my

Very happy with service and other work done on my vehicle! Shuttle driver was prompt and very courteous! Work was well done and everyone explained the work to be done. They even found a service that needed to be done on my brakes!

Very happy with service and other work done on my

Very happy with service and other work done on my vehicle! Shuttle driver was prompt and very courteous! Work was well done and everyone explained the work to be done. They even found a service that needed to be done on my brakes!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you were satisfied with our service and that our staff went above and beyond to ensure a smooth and enjoyable experience. We look forward to serving you again in the future!

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