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Budds' Chevrolet Cadillac Buick GMC

(2,538 reviews)
2025 state dealer award
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2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 national dealer award 2023 state dealer award 2023 state dealer award 2023 state dealer award 2022 national dealer award 2022 state dealer award 2021 national dealer award 2021 state dealer award 2020 state dealer award 2019 national dealer award 2019 state dealer award 2018 national dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2017 national dealer award 2017 national dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 national dealer award 2015 national dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award 2014 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(2,538 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Budds' Chevrolet Cadillac Buick GMC from DealerRater.

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Went to Budds because Ernest works there. We have bought...

Went to Budds because Ernest works there. We have bought our previous 3 cars from him at different dealerships. So in our quest for a new vehicle we went back to Ernest. After going to about 7 other dealerships we ended up back at Budds and bought the vehicle we just love from the salesperson we love to deal with. Thanks Ernest!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Found the add for this car in auto trader and e-mailed to...

Found the add for this car in auto trader and e-mailed to inquirer. Michele responded in seconds to my inquiry, and off I was to Oakville. When I got to their IMPRESSIVE dealership, I was promptly introduced to Ernest Shanly who set up the Astra for a test drive. During the test drive, there were a few concerns about the used vehicles performance . But all were addressed and corrected by delivery which included a new battery and brakes. I can see why the Budd family has so many dealerships in the area. They know how to treat a customer! I'll be back! Mark D Etobicoke

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The people at Budds ( formerly my Saturn dealer) are...

The people at Budds ( formerly my Saturn dealer) are always SO easy to work with, Professional and Friendly in the extreme.. It is a no-stress experience with them, either buying , leasing or servicing my vehicles. I would highly recommend them to anyone, and do so all the time. I am on my 4th vehicle with them and we recently picked up a second vehicle from them. They always ALWAYS go above and beyond the call of duty. We are always greeted like family. The new dealership is very nice, welcoming and they make you feel right at home. I would trust them any time with my car buying needs. Hats off especially to Bill Coombe, Kat Flynn, Rob Powell and Bounsay Osylaphet for going SO far above and beyond.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Farid made buying a car an experience that was very easy...

Farid made buying a car an experience that was very easy and seamless. He worked hard to ensure we got the best value and looked out for our best interest. He was extremely professional, kind and genuine. I would highly recommend him to anyone wanting to have a hassle free car buying experience. Thank you Farid for everything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

I had a great experience with Ernest Shanly at Budds'...

I had a great experience with Ernest Shanly at Budds' Chevrolet. I recently purchased a truck and so far I love it. Everything went smoothly and the people there were quite helpful. I highly recommend this dealership and Ernest. Alex Strangemore

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

Exceptional experience in both Sales and Service. The...

Exceptional experience in both Sales and Service. The dealership has a great reputation in the community. Dealership ownership is very hands-on. After sale was also good.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

HI all, Just want to share with others people my...

HI all, Just want to share with others people my positive expirience with Budds' Chevrolet in Oakville Since i came in they did take care of me very well.During the "dealing time" to the end I did not have any problem to contact them or get some info/answer for my question.And the most important thing is I got best deal i could have for my chevy silverado truck :) Overall -I will recomend this guys to anybody who looking for a new chevy car. Thanks Bill for all your help. Chris

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My overall experience with budds Chevrolet was great the...

My overall experience with budds Chevrolet was great the price was right and the friendliness of the employees is awesome I would definitely suggest the dealership to friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I would not let this one experience stop me from...

I would not let this one experience stop me from returning, because I have always had good service, but I was a little disappointed with the attitude I received from the Service Clerk this time. On the way out I ran into Shane the mechanic who had worked on my vehicle about a month earlier and he was, as usual, very nice. I let him know of my disappointment and he advised me to see him next time if I needed assistance with what I had discussed with Caitlin, which I will do. I do not need to go to the dealership for service, but felt it was convenient, not cheap by any means, but I do expect good customer service. I have been in the customer service fied, most of my career and do not feel the attitude was warranted.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

There was no line-up at the service counter. Their...

There was no line-up at the service counter. Their courtesy driver took me where I had to go. They called as promised with a price and recommendation for the service needed. Since it was going to take longer than expected, they arranged a courtesy car for me to drive. My car was finished by the end of the day and at the price quoted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.