Reviews
HMP Team Always Goes The Next Level In Customer Service
It was a pleasure to deal with Justin & Sue again! They always go above and beyond to make sure their customers leave very satisfied! We will see you again!
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Larry! Thanks for this review of Sales Associate- Justin Parker & Business Manager- Susan Riddell. These two will always go above and beyond for their customers. We would much rather you leave 100% satisfied, than rush you into a vehicle, or finance terms that you aren't comfortable with. Thanks for everything Larry! See you again soon!
Jarrett was a very knowledgeable Salesman. He told us...
Jarrett was a very knowledgeable Salesman. He told us everything we needed to know about the new car. The process was efficient and done very well. We are extremely impressed with Jarrett’s professionalism.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Jodie! Thanks for the review of Jarrett! We're glad his excellent product knowledge, and professionalism helped you in finding the vehicle that best fit your everyday needs. Thanks for shopping HMP. We will see you again soon. :)
This dealership is one of the better dealerships around...
This dealership is one of the better dealerships around service is great they take care of their costumers needs I would recommend them to everyone
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
HI Cshaw0108! Thanks for the awesome review! Our customers are our #1 priority, and we're glad you can see that. We look forward to serving you for the foreseeable future, :)
Jarrett was Easy to deal with, was always prepared when i...
Jarrett was Easy to deal with, was always prepared when i showed up, i strongly recommend paying him a visit to get set up with a new ride!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Luke! Thanks for the kind review of sales associate- Jarrett Baker! He was very excited to assist you in your new purchase. We're so glad you're satisfied with your purchase, and we look forward to seeing you again soon in the future, :) Cheers Luke & Happy New Years!
I am completely satisfied with my experience at HMP. I...
I am completely satisfied with my experience at HMP. I appreciate HMP's "big city" inventory, pricing, etc., paired with their "small town" friendly and low pressure approach. Compared to city dealerships, the staff at HMP always make you feel like you matter to them, not jus another person who walked through the door. Justin and Susan were excellent and made the purchase experience very enjoyable. I was also impressed with how quickly the entire process went, from initial contact (through FB Messenger!), to initial dealer visit, and how quickly they had the truck ready for pickup. Overall an excellent purchase experience!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi jmcfarlan! Thanks for this amazing review. We truly do appreciate it. You really do matter to us. When you shop here you aren't just a customer, you're a friend as well. We're here to make friendships that will last a lifetime. That's our motto. We're glad the process was seamless for you, and that you left completely satisfied. Congrats on the new wheels. We will see you again soon!
Service from Jarrett Baker
I purchased a 2019 Chev Impala and Jarrett Baker was my salesman. I have never purchased a car from the dealership but was overwhelmed with their service and friendliness. I feel Jarrett went out of his way to ensure everything was explained and I did go away a very happy customer.I would highly recommend this dealership to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi there! Welcome to the HMP Family! We're so glad sales associate- Jarrett Baker was able to help make your first experience dealing with us, so pleasant. We really hope you enjoy the 2019 Impala. Very good choice by the way! See you again soon. :)
Outstanding, knowledgeable, trustworthy, helpful,...
Outstanding, knowledgeable, trustworthy, helpful, friendly, positive and stress free are all indicative of HMP Exeter. We have purchased both a new and pre owned vehicle from Huron Motor Products and the experience has consistently been positive and pain free. Their entire family, from the sales floor to the service department truly understand what it means to provide exceptional customer service. Their family cares about my family and our ever changing needs and for that alone, we will continue to shop Huron Motor Products.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
HI Kevanski! This review is something else wow! Thank you for all of the kind words about our entire staff and the Hamather family. We truly do care about you, and your family's needs. We're so glad we were able to help. Thanks for everything! See you again soon. :)
pleasant
the staff is very knowledgeable and courteous and pleasure to deal with in both service and sales.Their financial and service staff were exceptionally efficient
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
HI Dennis! You're awesome man! Thanks for this extremely kind review. Our team is here to provide valuable insight to assist you in finding the vehicle that best fits your needs. From sales to service to finance, we all share the same #1 priority... our customer's needs. Thanks for choosing HMP Dennis. See you again soon!
No pressure dealership.
We never felt pressure dealing with them and everyone worked well together when purchasing our vehicle. I would recommend friends and family to purchase a vehicle here.
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Gary! We're glad you felt very comfortable dealing with us. We will do whatever it takes to ensure you leave fully satisfied with your vehicle,. the price of the vehicle, and the service you received. We look forward to serving you in the future Gary!
Polite and pleasant service
We were happy with the way HMP does business. We did most of our shopping online until we narrowed our search to the truck we bought. We were happy with the way Jarrett and Susan treated us. We will be back
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
HI Brander! We're glad your experience with Jarrett & Susan was pleasant & polite. We're so happy we were able to get you into the truck you guys found, without any hiccups. We look forward to serving you again in the future. Cheers & Happy New Year!