Reviews
Amazing service
Exceptional service! I sat down with Chuck and detailed the vehicle I was interested in. Two days later he had the exact vehicle I was looking for at a price that seemed too good to be true!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi D.S.! Thanks for the awesome reviews about sales associate- Chuck Erb! We're glad he was able to get you into the vehicle of your choice, at a price that was affordable for you. Thanks for choosing HMP! We will see you again soon! :)
Smooth, easy transaction, knowledgeable friendly staff,...
Smooth, easy transaction, knowledgeable friendly staff, glad that all the people I felt with could make this happen. Definitely will recommend to many others in the future Thanks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Martin R! Thanks for this awesome review of sales associate- Justin Parker and the HMP team. We're glad your buying experience was easy, and that you received the service you deserve as a customer & as a friend. Thanks for everything Martin. We will see you again soon! Cheers.
Best experience in the purchase of a car ever in my life.
I have been searching dealer web sites for a good used truck for many months. I came across the one I eventually bought and went to actually look at and test drive it etc. I could hardly believe the excellent condition it was in - almost like new even with 50K on it. Kudoos to this dealership for a very good job of getting the vehicle ready for sale. ( If only I could keep it this nice! ) Full details wrt the prior service and warranty work were provided forthwith and only helped make my decision to enter into a deal to buy. The negotiations in making the deal were without issue and I am now the owner of a new to me truck which I hope will serve me well in ensuing years. HMP are very nice people with which to do business something that was lacking in some previous car purchasing experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Mossman! We're so glad we have renewed your faith in terms of customer service in the automotive industry. You as a customer (and friend) are our #1 priority. We're glad we could get you into the truck that best fit your everyday needs, and we're glad you're satisfied with your purchase. Thanks for choosing HMP. We will see you again soon. :)
SUV purchase
Pete Scrivens went above and beyond to find us our new vehicle. We had time constraints and he made sure to get us exactly what we needed/wanted. Pete is absolutely incredible and a pleasure to deal with. Thank you so much
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Catherine! Thanks for your review of Sales Associate- Peter Scrivens! Peter is awesome honestly. He will do whatever it takes to please his customer. He always has your best interests top of mind, and will work hard to make things work for you. Thanks for choosing HMP! See you again soon Catherine. :)
Went above
I had brought my vehicle in for a recall as per GM Canada's recommendation. This recall had caused an issue after the service work was completed. I had to bring my vehicle back to the dealership to have this fixed. During this repair was provided with a courtesy vehicle. After a few days I discovered that this first repair was unsuccessful. So I had to bring vehicle back in for the same repair. I was helped by Don Dale, he was unaware of this issue as I was dealing with a different service staffer. On the spot I was provided with a loaner vehicle and booked in ASAP for the repair. When I picked up my vehicle they had completely detailed it, inside and out. I was pleasantly surprised. This had really made up for the initial disappointment in my overall experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi J.F.! Thanks for this review of the service department and in particular Service Advisor- Don Dale! Don is good with his customers, and always goes above and beyond to make sure they leave our service department satisfied. We apologize for the inconvenience of the two trips to the dealership to work on the repair. But we're also happy we could rectify the situation for you. It was a pleasure dealing with you, and we will see you again soon! - Service Manager (Jeff Heywood)
Truck purchase
With the purchase of a new vehicle I experienced the same exceptional service that I have experienced in the past. Chuck and Sue were professional and a pleasure to work with. Fred
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Fred! Thanks for this review of Sales Associate- Chuck Erb & Business Manager- Susan Riddell. We're glad you've gotten the 5-Star service you deserve as a friend & customer each time you've dealt with us. You're a pleasure to work with Fred. We shall see you again soon! :)
Comfort in our Buick
Salesman Peter Scrivens goes to great lengths to find us the best vehicle to meet our needs. He cares about his clients. We will return.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Parker! Peter is awesome isn't he!? He will literally do whatever it takes to find you a vehicle that best fits your needs. His customer's interests are always his #1 priority. We're so glad you had a great experience. Enjoy the Buick! See you again soon. :)
A very friendly dealership
I just purchased a 2019 Chevrolet Malibu from HMP. It was a pleasure to deal with Dan and Sue. The dealership is very friendly and welcoming place. From the purchase to the delivery of my Malibu was a very pleasant experience
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
HI GB! Thanks for this wonderful review of Sales Associate - Dan Buchanan & Business Manager - Susan Riddell. We're so glad we were able to get you into your New 2019 Malibu. It truly is a great vehicle and we know that you will love every minute you spend in it! Thanks for coming in. We will see you again soon friend!
Exceptional service and very impressed
Excellent customer service. Very professional and friendly. The easiest purchase of a vehicle we have ever experienced. It was a pleasure dealing with HMP! We will definitely recommend Jeff and Susan to our friends and family. It was worth the drive to Exeter.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
HI Jeff & Joanne! Thanks for giving HMP a try! We're so glad you had such a smooth & easy purchase. We're also glad your experience with Jeff Beauchamp & Susan Riddell was nothing short of fantastic! We hope to be serving you again soon in the future. Yours truly, Team HMP!
Unmatched service
Anyone I came in contact with during my truck purchase was absolutely outstanding! Tim Hamather goes above and beyond anyone I have ever met. I always know I’m getting the lowest possible price without even having to haggle. No need to shop around in my eyes. Ps loving my Sierra. Thanks guys, Chris
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
HI Chris! We're so glad you're loving the New GMC Sierra! Tim was so happy to get you into this new vehicle. We don't mess around here. We look to get you the best payment possible, for a vehicle that best fits your needs. We're glad we could get this done for you. You're an A+ customer in our eyes Chris! See you again soon okay?
