Reviews
Great place to do business
We are always made to feel welcome and truly believe our business is appreciated!! This was our 7th vehicle we purchased or leased from Bill. We trust Bill that we don't even shop for a better price.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the great review and of course your continued business, it is greatly appreciated. Also, thank you for the cinnamon buns, they were definitely a big hit here. Enjoy your new vehicle and thanks again.
The HMP Experience
This is my third vehicle from HMP. There customer service is top drawer and they have an amazing service team as well I have never shopped around since my first purchase with them.Buying a vehicle from HMP is painless and having your vehicle on display when you arrive is very exciting.I consider myself part of the HMP family and they have a customer for life!!! Mike O'Neil Lucan Ontario
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the review Mike! Your loyalty does not go unnoticed. We appreciate your business & look forward to dealing with you for the foreseeable future. Cheers!
CUSTOMER SERVICE
We did a lot of research at GM as well as competitor dealerships before deciding on the used vehicle we wanted to purchase. Just to be thorough. The reason I went with HMP was the entire team especially the service department. I was already sold on the customer service, having our vehicles maintained at this dealership for the past three decades. I dealt with Dan Brannon by email, phone and in person; his email correspondence was always prompt and courteous. Full of helpful information without the slightest hint of pressure. When I met Dan in person; he did not disappoint. He was just as friendly and helpful as he was in his emails. I was totally comfortable with everything. He made the process very easy, explaining many alternatives. Dan totally shows "customer appreciation". I must also say a few words about Matt Ehgoetz from finance/sales. I came expecting and prepared for the extras sales pitch. I was pleased to find that he thoroughly explained my options and left me to make my own decisions. Thank you HMP. This was not my first dealing with HMP I know it won't be the last time. CUSTOMER SERVICE isn’t just a motto at this dealership, it’s their way of providing value to our purchase, year in and year out. ?Thanks again, Gerald & Brenda
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your amazing review of the dealership and sales associate- Dan Brannon! He mentioned how excited he was about putting this deal together for you guys. We hope you enjoy it! Cheers guys!
Great Customer Service.
This is our 2nd vehicle purchased at HMP and Jeff Beauchamp is very kind and approachable. He is new to sales but we know he will do wonderful, as he was great with us. Keep up the good work Jeff and maybe we'll deal with you again in the future! :)
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi guys! Thanks for the review! Jeff has done a great job, and has made many friends so far. We're glad he was able to help you guys with your vehicle purchase, and we hope to see you again soon! Cheers!
Excellent dealership
I can never speak enough about the HMP dealership. Their customer service is always top notch and the staff is always welcoming, accommodating and friendly. We have bought a couple of vehicles from there and always get our vehicles serviced there. We will always continue to go to this dealership because we’ve always had such a wonderful experience every time. We recently purchased a new vehicle from Braden Erb and he was amazing. He was very informative about the vehicles, always open for questions and thoroughly went through any details we needed to know about purchasing as well as the functions of our new vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wow!! Thanks for the review D. Rollings! We're glad you have so many excellent things to say about our staff and dealership. Braden is a great sales associate, who values your friendship as much as he values your sale. Thanks for doing business with us! See you again soon! Cheers. :)
Amazing
I am young and purchased my first new vehicle. I had a great experience at HMP Exeter. They provided me with all of the information I needed and gave me a student discount that I didn’t even know about. The dealership was very clean and spacious. The staff there is excellent and they are all extrememly friendly. I was not rushed or pressured into anything. Tim and Susan made my first car buying experience an excellent one.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Dallas98, Thanks for the kind review! We're glad you trusted us with your first vehicle purchase. It's not as scary as it seems eh? The student bonus is something a lot of people aren't aware of. We hope to continue to see you in the future! Enjoy the new vehicle. :)
Completely satisfied
Wonderful service at HMP in Exeter. Justin and Matt were great to deal with. Would recommend this dealership and already have Look forward to dealing with the staff at HMP for many years to come
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi & thanks for your review! Justin & Matt are two of the best. We're glad your experience was 5-Star Worthy! Look forward to dealing with you for many years to come! Cheers. :)
No pressure sales
The entire staff at HMP was outstanding. They were extremely friendly and I never felt like they were trying to pull one over on me. I got a great deal on a new truck and will continue to make the drive from London to deal with them on any future purchases.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Dave! Thanks for the review! We're glad you came down from London to deal with us. We're glad you had a great experience & never felt pressured to make a decision. Enjoy the new truck! See you again soon!
HMP the only dealership i will ever deal with !
It is always a pleasure dealing with HMP they make it such a great experience purchasing a vehicle , they are always ready to answer any question and to help you in any way you need help , they are the head of the class when it comes to every aspect of a car dealership, I always have the pleasure of dealing with Tim Hamather who has become a great family friend to myself and all of my family , my family is from kincardine and we gladly travel to Exeter for all our vehicle needs, my parents purchase and get there vehicles serviced there and my brothers family purchases and get all there vehicles serviced there , Susan has looked after all my financing is amazing to deal with , there whole service department is great too , I always tell people HMP is the only place I will ever deal and the only 100% honest dealership in the world ! Thank you so much Tim and HMP family for everything you have done for myself and my family
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Dennis! Thanks for the awesome review! We're glad we were able to go above and beyond your expectations for a dealership. Tim & Susan are always excited to deal with you, and value your friendship. We hope you enjoy the CT6! See your family again soon. :)
great experience
Great experience buying a truck from Chuck. There were lots of trucks on lot for us to choose from. Appreciated the best price from the start.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Adam & Kristen! Thanks for your dealership review, and review of Chuck! We take pride in providing one of the biggest inventories to choose from, when it comes to trucks. We're glad we were able to get you into the vehicle that fits your needs the best. Cheers & see you again soon!
