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Scarborough Toyota Scion

(1,386 reviews)
2023 consumer dealer award
View 9 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(1,386 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Scarborough Toyota Scion from DealerRater.

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Great Customer Service

We bought a 2017 corolla le at an amazing rate. He was very helpful and clear in explaining any doubts about the car. He was also very genuine and professional in trying to get us the best price possible. All in all, it was a great experience working with Damien.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

The Better Way

I chose to not purchase a vehicle from this fellow. Even public transit seemed a better option than what was offered. Looking back I made the right choice. No regrets here.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Hi There, We're sorry you've had this experience with us. We make it our goal to create a friendly and professional environment for all our clients and would love the opportunity to find out where we fell sort of your expectations. At your convenience, we ask that you contact our General Manager, Justin Griffin at 416-751-1530. We're looking forward to hearing from you!

excellent customer service

My name is bessie i got my 2016 rav 4 on nov. 30/16 through Niko Trantza's help. My experience with Niko was overall excellent. I offered Niko a price for the car which we agreed to but on top i paid $2,000 less. Niko is very professional, knowledgeable and friendly and went out of his way to help me get the best price. I would recommend him to everybody. I love my car, thanks Niko, bessie.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Positive Experience Buying Car

Pauline Kamin provided excellent advice in my decision selecting my Yaris car. Her knowledge and professionalism helped guide me in my final car selection. It was a positive experience to buy my car from Pauline - the second car I have purchased from Pauline. Phyllis Ainsworth

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Rizal is very helpful & quick!

Rizal is so pleasant and helpful when deciding what work needs to be done. He's always personable and upbeat. I haven't seen him during my last 2 service visits but I hope he's still at Toyota Scarborough.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Super Thanks for all your help! Amazing car!

All was settled by Tamim! Awesome job!less work for me especially this stressful time!My family's loving the car!Again ,very much thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

It just built confidence to be doing business with them .

Just passing by and decided to inquire about scheduled service plus wheel swap on my car . Talked to Jeanneth . Although knowing that I did not make an appointment . I was surprised when she told me to bring the vehicle and they will and can do it . So I went home and came back with the car and after signing the paperwork I opted to stay in the dealership and waited for the car to be ready and as I was told earlier that it will take about an hour and a half . Got a call from Jeanneth . Car is ready . Went to pay my bill , got the car all washed and clean . What a nice feeling .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

My Experience at Scarborough Toyota

My experience at Scarborough Toyota was overall excellent, the people who helped us were very friendly, kind and easy to talk to. On each visit, we never got ignored and they always friendly and helpful. Lito gave us great customer service and was trying to find a car that was just right for us. Paul went over the roof by making a financial arrangement that was just right for us. They both were very patient with our delays. We appreciate their help and I would Recommend their help to anyone. Mangai

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Paul Meshkat You are Amazing

I recently got my car at Scarborough Toyota and Paul M was the guy who was extremely helpful and kind dealing with my application and processing with patient and came up with an options that best suits my needs and he also got me the best rates. he is knowledgeable and helpful Thanks Paul for all your help Mohammed

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Excellent Service

Paul Meshkat is a an excellent Finance Manager. He got me my deal. He went above and beyond to get me my brand new car. He is definitely an amazing person. A big thank you. Thanks Karen

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.