Reviews
Quick and easy… in and out! Appreciate their expertise and support with my car. I will continue to use their service department!
Quick and easy… in and out! Appreciate their expertise and support with my car. I will continue to use their service department!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We would like to THANK YOU for your business and for the positive review. If you have any further needs and are unable to reach your service advisor please feel free to reach out to one of the following people Jackson Hamilton Heather Hubler Experience Manager Dealership Coordinator 918-350-1240 918-645-2380
Our experience at Mark Allen was easy and no pressure, we did end up purchasing a used Camry, Landon and Jackson made our process smooth and easy while making sure we were comfortable & happy! This is the third vehicle the family has bought from this dealership and will be returning!
Our experience at Mark Allen was easy and no pressure, we did end up purchasing a used Camry, Landon and Jackson made our process smooth and easy while making sure we were comfortable & happy! This is the third vehicle the family has bought from this dealership and will be returning!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your business and for taking the time to leave us such a positive review, we truly appreciate it. If you have any additional needs and are unable to reach your salesperson, please feel free to contact one of the following team members Jackson Hamilton Heather Hubler Experience Manager Dealership Coordinator 918-350-1240 918-645-2380
Service dept forgot to service my Denali. My wife made a appt in advance. Mike forgot that she was waiting for over 3 hours and my Denali never got serviced ,when I called in and asked for manager Mike called me back and not the manager, Mike has a bad attitude and has a negative attitude .
Service dept forgot to service my Denali. My wife made a appt in advance. Mike forgot that she was waiting for over 3 hours and my Denali never got serviced ,when I called in and asked for manager Mike called me back and not the manager, Mike has a bad attitude and has a negative attitude .
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Bryan was great he went above and beyond to show us several cars showed us a lot of the options on the car we chose including paring my phone to the car ,showing me some of how to run the radio. He even injured his leg pulling the tag and trailer hitch ball off my car .Brian answered all our questions without making me feel dumb on all the new technology ln the newer car..Bryan made the whole experience easier. I like your commercials .
Bryan was great he went above and beyond to show us several cars showed us a lot of the options on the car we chose including paring my phone to the car ,showing me some of how to run the radio. He even injured his leg pulling the tag and trailer hitch ball off my car .Brian answered all our questions without making me feel dumb on all the new technology ln the newer car..Bryan made the whole experience easier. I like your commercials .
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
We would like to THANK YOU for your business and for the positive review. If you have any further needs and are unable to reach your salesperson please feel free to reach out to one of the following people Jackson Hamilton Heather Hubler Experience Manager Dealership Coordinator 918-350-1240 918-645-2380
Great staff, excellent service department. I've never had a problem getting in quickly for routine maintenance.
Great staff, excellent service department. I've never had a problem getting in quickly for routine maintenance.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and for taking the time to leave us such a positive review, we truly appreciate it. If you have any additional needs and are unable to reach your service advisor, please feel free to contact one of the following team members Jackson Hamilton Heather Hubler Experience Manager Dealership Coordinator 918-350-1240 918-645-2380
Mark Allen cares about his customers and ensures they are taken care of by hiring great staff. I will not use another dealership. They always treat me with respect and listen to what my needs are. If I have had an issue, the experience manager has stepped in to remedy the issue. Mark Allen puts action behind what he says and I appreciate his integrity.
Mark Allen cares about his customers and ensures they are taken care of by hiring great staff. I will not use another dealership. They always treat me with respect and listen to what my needs are. If I have had an issue, the experience manager has stepped in to remedy the issue. Mark Allen puts action behind what he says and I appreciate his integrity.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your business and for taking the time to leave us such a positive review, we truly appreciate it. If you have any additional needs and are unable to reach your salesperson or service advisor, please feel free to contact one of the following team members Jackson Hamilton Heather Hubler Experience Manager Dealership Coordinator 918-350-1240 918-645-2380
The first time I took my car into them, June 10th made appointment had it there by 9:00 AM .was told the tech didn’t have time to look at my car. Very upset ,that I had to drive there so early, and then was told it would not be looked at that day. So I made another appointment for June 24th and we took it in Monday evening (June22 ) so there was no issue with time . And then was told they didn’t find anything wrong , so I took my car home !
The first time I took my car into them, June 10th made appointment had it there by 9:00 AM .was told the tech didn’t have time to look at my car. Very upset ,that I had to drive there so early, and then was told it would not be looked at that day. So I made another appointment for June 24th and we took it in Monday evening (June22 ) so there was no issue with time . And then was told they didn’t find anything wrong , so I took my car home !
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
Very easy to deal with. They helped me out in thing I didn’t know about the car. Very pleased. I will shop here again
Very easy to deal with. They helped me out in thing I didn’t know about the car. Very pleased. I will shop here again
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We would like to THANK YOU for your business and for the positive review. If you have any further needs and are unable to reach your salesperson please feel free to reach out to one of the following people Jackson Hamilton Heather Hubler Experience Manager Dealership Coordinator 918-350-1240 918-645-2380
Chance, the salesman and Jackson, the manager were both very helpful and accommodating. Chance worked very hard at getting us a car that would fit our family and lifestyle. This is the 2nd car I’ve purchased from Mark Allen in Collinsville and I highly recommend them!
Chance, the salesman and Jackson, the manager were both very helpful and accommodating. Chance worked very hard at getting us a car that would fit our family and lifestyle. This is the 2nd car I’ve purchased from Mark Allen in Collinsville and I highly recommend them!
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your business and for taking the time to leave us such a positive review, we truly appreciate it. If you have any additional needs and are unable to reach your salesperson, please feel free to contact one of the following team members Jackson Hamilton Heather Hubler Experience Manager Dealership Coordinator 918-350-1240 918-645-2380
This is the only place I want to take my truck for any kind of service. Years ago people always said don't take your car to a dealership for service it's too expensive but I have a good peace of mind when I leave and to me that's worth the money
This is the only place I want to take my truck for any kind of service. Years ago people always said don't take your car to a dealership for service it's too expensive but I have a good peace of mind when I leave and to me that's worth the money
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We would like to THANK YOU for your business and for the positive review. If you have any further needs and are unable to reach your service advisor please feel free to reach out to one of the following people Jackson Hamilton Heather Hubler Experience Manager Dealership Coordinator 918-350-1240 918-645-2380