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The Loan Arranger

(923 reviews)
2015 national dealer award
View 11 awards
2015 national dealer award 2015 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(923 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of The Loan Arranger from DealerRater.

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customer service

I really liked the customer service they gave. They understood our situation and helped us overcome a difficult situation. Their price was reasonable. Worth the visit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

Top notch customer service

I have always received great customer service from The Loan Arranger. I would like to thank Adam Broome for all his help in purchasing my new vehicle. Adam went above and beyond to get me a new vehicle quickly. He was very attentive, personable and he makes you feel like a friend when dealing with him. Whenever I had a question he was there to answer right away. I would not hesitate to recommend The Loan Arranger team, especially Adam Broome and Tamara to family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Thanks!

Mano and Ryan were efficient in sales and held true to their verbal agreements regarding the transaction. It's always an adventure buying a vehicle, and they were fully willing and able to help me along the process. Thanks guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

where's my truck

After having issues with other dealers showing me what I didn't want it was nice to run into Allan e. at the loan arranger.Finding the right truck and the financing within my budget was a big relief, I found to have a lot of experience and knowledge and have no problem working with in future. I would like to Thank you Allan and Chris for getting ur done.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Excellent Customer Service

I would like to take this opportunity to thank Mano and Tamara. They worked so hard to help me when I thought I was in a hopeless time sensitive situation. I genuinely owe you a debt of gratitude for the relief I felt at the conclusion of the process a very quick and easy one at that. I applaud you for your patient but effective resolution to my tricky situation. Not only did you put my mind at ease but you also treated me with integrity and respect and for that I am extremely grateful. Mano, I salute you, you have gained a loyal client in me for as long as you are selling vehicles. I first met Mano in March of 2014, I thought I was so deep in trouble that I would sink for sure. Mano was patient and kept reassuring me that something would be worked out in my favor and boy did it ever :) THANK YOU. Meeting Mano and Tamara has to be my most memorable experience of 2014, great people. In March of 2014 I drove away extremely happy due to their hard work and just three weeks ago I drove away in a luxurious Infiniti after following the credit guidance they gave me just months earlier. Two vehicles in one year....these guys are good! If you ever need a vehicle and are in a situation that you think is too impossible to wiggle through I suggest you go in and ask for Mano and Tamara. You will have gained a very formidable one two punch working very hard to improve your situation. Sincerely, Kevin F PS: See you in three months ;)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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1 person out of 1 found this review helpful.

GMC truck

I bought a GMC truck at the Oshawa dealership, my first impressions are very good. Erin and John treated me like a king they both went above and beyond my expectations of a dealership. I will be recommending this business to people that I know that are looking for a vehicle. Thanks again, Mike Hart

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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1 person out of 1 found this review helpful.

Thanks for all your help :)

Nice dealership and good customer service. The dealership and salesperson Tamara and Jermaine were excellent to work with. They did everything possible to help me with the purchase of my new car thanks. guys for all your help... Maria

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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1 person out of 1 found this review helpful.

GOOD TREATMENT

Great people to deal with Jermaine Goodwin was very professional if it wasn't for him i don't think i would buy this Journey Jeep...now i'm happy i'm so comfortable with it thanks to Jermaine keep up the good work i can see him going far in the business and also with the help of Ryan it was like a family, the girl at the front desk whenever i go there she always want to feed me Lol, it was fun i would recommend anyone who's looking for a vehicle to go there and ask for Jermaine.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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1 person out of 1 found this review helpful.

Buying a Truck - Treated like a person and not a $

Domenic and John were a pleasure to deal with, very professional and eased all my concerns with the major purchase of buying a new Truck. They took the time to listen and find exactly what I was looking for within my price range and ensured I got the best interest rate possible. I would recommend Domenic and John to anyone buying a vehicle as they are Friendly and cares about you as a person. They will work to make sure your comfortable and make the buying experience an enjoyable one. Thank you for all your help Domenic and John, I look forward to working with you again on my next purchase. Sincerely Mark

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My first truck

Great people, i would like to thank John Lorefice and Tamara Gibson for all the help geting me the truck i wanted, thay worked with me in everyway possible to help me get the truck, i had my own doubts about me geting the truck and thay helped me and i was able to leave with a smile, i love my truck love the people so thank you very much and the loan arranger for making it all happen will be back for my 2nd truck Darren mac kay

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.