Reviews
Write a reviewYolanda Baldock
Just purchased my 2018 Jeep Wrangler JK from BMW Autoplex with the help of Andrea Helguera. She made this process fun and stress free. Andrea was very honest and knowledgeable, she took her time with me and I got a great deal and the customer service was awesome. Thanks Andrea for helping me purchase the Jeep I have been wanting for years.
Yolanda Baldock
Just purchased my 2018 Jeep Wrangler JK from BMW Autoplex with the help of Andrea Helguera. She made this process fun and stress free. Andrea was very honest and knowledgeable, she took her time with me and I got a great deal and the customer service was awesome. Thanks Andrea for helping me purchase the Jeep I have been wanting for years.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2021 BMW 330i
Just purchased my second BMW from Autoplex BMW. Scott Nefstead made the process easy. Fantastic deal and outstanding customer service. I live in Georgetown TX so we did everything remotely Scott kept me informed on the order status and always responded promptly.
2021 BMW 330i
Just purchased my second BMW from Autoplex BMW. Scott Nefstead made the process easy. Fantastic deal and outstanding customer service. I live in Georgetown TX so we did everything remotely Scott kept me informed on the order status and always responded promptly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience
This was such a pleasant experience. No pressure at all. They took a lot of time with us and were so nice to work with.
Great experience
This was such a pleasant experience. No pressure at all. They took a lot of time with us and were so nice to work with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sales
Andrea made buying a new car pleasant. Honest and knowledgeable. Everyone was just great would recommend to anyone looking for a vehicle. Andrea was a great help and knows the autos she sales very well.
Sales
Andrea made buying a new car pleasant. Honest and knowledgeable. Everyone was just great would recommend to anyone looking for a vehicle. Andrea was a great help and knows the autos she sales very well.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
BMW X5
Andrea has a very pleasant personality and she was very knowledgeable about what I was looking for and was able to answer all of my questions. She never was bothered by the amount of questions I asked and was always willing to go above and beyond to help me. Andrea is amazing at what she does! Andrea also found me the perfect car. I think I already answered this question Andrea knew exactly what I was looking for and was able to find me the car that I wanted that had everything on it. Purchasing the car seem to be pretty much a breeze and the finance department was excellent in their job.
BMW X5
Andrea has a very pleasant personality and she was very knowledgeable about what I was looking for and was able to answer all of my questions. She never was bothered by the amount of questions I asked and was always willing to go above and beyond to help me. Andrea is amazing at what she does! Andrea also found me the perfect car. I think I already answered this question Andrea knew exactly what I was looking for and was able to find me the car that I wanted that had everything on it. Purchasing the car seem to be pretty much a breeze and the finance department was excellent in their job.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent and easy experience.
Very knowledgeable. Not pushy. Very honest and up front. Easy to complete deal. Thanks Dre.. Showed us ALL the models and VERY good product demo.. Excellent and very easy. Very fast. Thanks Dre and Jonathan..
Excellent and easy experience.
Very knowledgeable. Not pushy. Very honest and up front. Easy to complete deal. Thanks Dre.. Showed us ALL the models and VERY good product demo.. Excellent and very easy. Very fast. Thanks Dre and Jonathan..
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Above the mark in salesmanship and dealership. BES
The best salesperson and dealership I have ever purchased a vehicle from. Andrea made us feel like family. She was great and the dealership awesome.
Above the mark in salesmanship and dealership. BES
The best salesperson and dealership I have ever purchased a vehicle from. Andrea made us feel like family. She was great and the dealership awesome.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best Car Buying Experience Ever!
Andrea made the whole process comfortable and fun. She took a stressful and intimidating purchase and made it easy. She suggested this X1 after I came in to look at a 2017 X3. The X1 made more sense and was the better buy. Incredibly easy and smooth. Everyone was so friendly and relaxed. Best car buying experience ever.
Best Car Buying Experience Ever!
Andrea made the whole process comfortable and fun. She took a stressful and intimidating purchase and made it easy. She suggested this X1 after I came in to look at a 2017 X3. The X1 made more sense and was the better buy. Incredibly easy and smooth. Everyone was so friendly and relaxed. Best car buying experience ever.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
female car buyer ?🌹
To begin,my visit to look for a car, was unprepared, I called a friend that works there to ask about the business, his name Evan Sanchez, an he invited me to to by an talk to ,his friend the car salesman James Sanders, he offered to do everything possible to help me find a car, he melted in touch the 2 days , he worked to find me a car an the financial oppotunity, to help me out, the financial group was easy sailing, processed all paper work within minutes, and the business manager was very sincere an humble, made my visit, very suttle, and comfortable, to the last minute, by legging me drive out of the show room floor , whoot whoot,,,,,,,,,
female car buyer ?🌹
To begin,my visit to look for a car, was unprepared, I called a friend that works there to ask about the business, his name Evan Sanchez, an he invited me to to by an talk to ,his friend the car salesman James Sanders, he offered to do everything possible to help me find a car, he melted in touch the 2 days , he worked to find me a car an the financial oppotunity, to help me out, the financial group was easy sailing, processed all paper work within minutes, and the business manager was very sincere an humble, made my visit, very suttle, and comfortable, to the last minute, by legging me drive out of the show room floor , whoot whoot,,,,,,,,,
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Veterinarian
We were very well treated from our sales person , Andrea, to the sales manager, Scott. The staff was very friendly and professional and helped us arrive at our decision that we are very happy with now
Veterinarian
We were very well treated from our sales person , Andrea, to the sales manager, Scott. The staff was very friendly and professional and helped us arrive at our decision that we are very happy with now
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
