Driveline Used Cars Murrieta

I was disappointed with the out the door price. I was not aware of two additional charges that drove the price up by $4000. Pre-install paint protection and anti theft. If I knew were additional cost on top of the usual cost of purchasing a car, I would not have bothered to meet with their sales rep.

They didn’t really want to help me said pre approval didn’t mean anything no return call

Found a vehicle on their website and called to get details. The vehicle was listed for about $25,000.00 They guy tries to tell me the out the door cost was $29,000.00. I am out of state so no tax would be applied to the sale. The only additional cost would be shipping, so no sale.

It was really good experience finalizing deal with MO it was east process and quick

Mo was a really good sales guy, would definitely recommend to all my friends and famiky

I just got a car here last week and it was really great experience and got a preemptive great deal. Thankyou bro MO for your assistance

This is a clown show. I showed up ready to buy a Tesla they've had in stock for months. Now I know why. They had me wait while the vehicle was "located". Mind you, they have all the cars in a warehouse. I was then asked to walk through their facility by a salesman to look at the car which was land locked. No way to get in except the passenger side. I asked to test drive it and he said we would need to agree on a price before I did so. I've bought over a dozen cars in my lifetime and never heard this. They can keep their car and shady operation.

Would not recommend - we had many issues - contacted them via email and no reply from Driveline Murrieta. Here are the details: We had purchased the 2021 Passat on June 26th and I had informed Mo on July 3rd that we had an airbag alert. Mo told me to drive the car back to Murrieta to be "repaired" - I was actually very concerned and somewhat surprised by this request since the system that would protect me in case of an accident was obviously malfunctioning. So, I took it to a VW in my immediate vicinity instead just to find out (and they provided pictures) that the car was not properly repaired after the accident it had with the previous owner. It was with VW for over a week to receive the repairs that should have already been performed prior to sale. I will not put my family members’ lives at risk to meet an improper request to drive a malfunctioning and unsafe vehicle to Murrieta from Chula Vista. The car had been with you for some time and your mechanic should have known that the cables of the airbag as much as the airbag itself had not been repaired properly - as your salesman claimed. We now know that the airbag was not replaced with a new one, it was replaced with a used 2011 airbag from a 2012 Passat and the airbag was not even attached/deployable since the cable was both damaged and not connected. In addition, the passenger side airbag system also had multiple faults rendering it non-deployable/unsafe as well. It pretty much turned the entire airbag system off. We were also told by Mo the high beam light on the driver side was inoperative but a bulb would be sent to us and it would be with us in a few days. Once again, such was not the case. No bulb arrived and when VW inspected the light to replace the bulb, they discovered the whole light fixture assembly had been damaged and replacing the bulb would not make the high beam work, it also explained why we were seeing moisture inside the headlight assembly, because it was cracked on the top of the assembly. When I mentioned the humidity I saw in the driver-side headlight, Mo brushed it off and had it "fixed," while we did the sales paperwork, but it was not fixed at all. The reality is it is not “just the bulb,” it is the entire light fixture assembly that is broken and needs to be replaced. WE are looking at another $1.8K to fix the light assembly. Your multi-point inspection also failed to notice the worn down brake linings on both rear tire assemblies and the rear right tire and mount that was damaged. I am so disappointed with your business. Putting people in danger and claiming that your "multi point inspection" cleared the car as "safe" makes me wonder if you do it on purpose, or if your mechanic is simply not competent. Turning off warning alerts without repairing them does not repair them and it opens you to being prosecuted/sued for deliberate negligence. We fully understand the limits of your liability on the contract but that also goes to negotiating a contract in good faith, which you did not.

Dealer jacked price to $34K from the ad of $30K (rounding numbers). He claimed there were two add-ons that raised the price! Additionally, I requested the car-fax and he sped through the document (on screen). When I requested to go back to an “error” in the Texas DMV regarding the mileage, he ignored me and continued moving forward. I stated I was no longer interested and that ended the visit. I spent 1 1/2 hours to get there and 2 hours to return home. I was extremely unhappy with the behavior of this dealer and his justification of stated selling price - which was not truthful!

If I could give zero stars, I would. We purchased a vehicle from Driveline after being told it only had a small dent that had been repaired. What we were not told is that the airbags had deployed—a serious safety issue that was never mentioned during the sales process. The condition of the vehicle does not match how it was represented. An independent inspection revealed missing engine components, misaligned parts, improperly reinstalled safety systems, and signs of poor bodywork repairs. We were told one thing, sold another, and now we are left with a car that we do not feel safe driving—especially with a child in the back seat. We reached out to the dealership immediately after the inspection to return the vehicle. Unfortunately, we’ve been met with resistance instead of accountability. This experience has been stressful, disappointing, and deeply concerning from a safety standpoint. Buyers, be cautious and do your research. We regret trusting Driveline with such an important purchase.