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CarMax Palmdale

(25 reviews)
Visit CarMax Palmdale
Sales hours: 10:00am to 9:00pm
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Sales
Monday 10:00am–9:00pm
Tuesday 10:00am–9:00pm
Wednesday 10:00am–9:00pm
Thursday 10:00am–9:00pm
Friday 10:00am–9:00pm
Saturday 9:00am–9:00am
Sunday 11:00am–7:00pm
(661) 202-3561 (661) 202-3561

Inventory

See all 248 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since May 2017.

Reviews

(25 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CarMax Palmdale from DealerRater.

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it was a little Shakey at first but ended up being

it was a little Shakey at first but ended up being smooth, I learned the best way is to use the online services for faster results

it was a little Shakey at first but ended up being

it was a little Shakey at first but ended up being smooth, I learned the best way is to use the online services for faster results

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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Great customer service.

Great customer service. Very friendly ,understanding and patient. I will recommend to everyone. It's was a great experience. I worked with Jared. He was very understanding and patient with me. They have a great selection of cars with good prices. I left with my 2018 Nissan Maxima. I couldn't be happier! Thank you Jared!

Great customer service.

Great customer service. Very friendly ,understanding and patient. I will recommend to everyone. It's was a great experience. I worked with Jared. He was very understanding and patient with me. They have a great selection of cars with good prices. I left with my 2018 Nissan Maxima. I couldn't be happier! Thank you Jared!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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I have bought several cars from Carmax and have not been

I have bought several cars from Carmax and have not been disappointed thus far. I have no complaints.

I have bought several cars from Carmax and have not been

I have bought several cars from Carmax and have not been disappointed thus far. I have no complaints.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Super easy process.

Super easy process. Got a car shipped there, scheduled a test drive, met with a sales rep who was very knowledgeable and helpful, Ian, and bought the car.

Super easy process.

Super easy process. Got a car shipped there, scheduled a test drive, met with a sales rep who was very knowledgeable and helpful, Ian, and bought the car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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It was a relaxing, no hassle car-buying experience with a

It was a relaxing, no hassle car-buying experience with a fair price. The answer to your question, "How was your experience with the vehicle financing process?," is; I paid cash.

It was a relaxing, no hassle car-buying experience with a

It was a relaxing, no hassle car-buying experience with a fair price. The answer to your question, "How was your experience with the vehicle financing process?," is; I paid cash.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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It was a nice experience even with giving up my car which

It was a nice experience even with giving up my car which I had for over 10 years.

It was a nice experience even with giving up my car which

It was a nice experience even with giving up my car which I had for over 10 years.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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I was pleasantly surprised when I walked into Carmax.

I was pleasantly surprised when I walked into Carmax. I was helped quickly and thoroughly. Helen was so helpful and not pushy at all. I fell in love with the first car I test drove. I left and went to other dealers but did not have a good experience. Upon returning to Helen the vehicle was still there as she held it for me and I was able to buy it. The service center were helpful as well.

I was pleasantly surprised when I walked into Carmax.

I was pleasantly surprised when I walked into Carmax. I was helped quickly and thoroughly. Helen was so helpful and not pushy at all. I fell in love with the first car I test drove. I left and went to other dealers but did not have a good experience. Upon returning to Helen the vehicle was still there as she held it for me and I was able to buy it. The service center were helpful as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Good experience with Alenna and helpful workers, walked

Good experience with Alenna and helpful workers, walked me through all paperwork! Got service coupons because there was an error on their end that longed the process, had to do signatures again. When I had the car in for service for an alignment and balance London communicated well and every day the car was in service. Although it did take a while, a week (prepare yourself if you're going in for a used car). London had lyft pick me up and drop me off to and from carmax when needed! I was beyond patient, when I received my car, it was dirty!!!!!!!!! Texted Alenna like this how I received the car... AND she gave me resources to earn reimbursement for car detail WHICH im in the process of doing.. Great work on customer service and amazing resources were given for a first-time buyer!!

Good experience with Alenna and helpful workers, walked

Good experience with Alenna and helpful workers, walked me through all paperwork! Got service coupons because there was an error on their end that longed the process, had to do signatures again. When I had the car in for service for an alignment and balance London communicated well and every day the car was in service. Although it did take a while, a week (prepare yourself if you're going in for a used car). London had lyft pick me up and drop me off to and from carmax when needed! I was beyond patient, when I received my car, it was dirty!!!!!!!!! Texted Alenna like this how I received the car... AND she gave me resources to earn reimbursement for car detail WHICH im in the process of doing.. Great work on customer service and amazing resources were given for a first-time buyer!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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This was a very good experience.

This was a very good experience. Our sales rep did such a good job. I can’t speak enough on how thorough and how good she was.

This was a very good experience.

This was a very good experience. Our sales rep did such a good job. I can’t speak enough on how thorough and how good she was.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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They would not adjust the price to allow us to get EV

They would not adjust the price to allow us to get EV credit. The car description included a sun roof which the car did not have . Which was included in the price which they would not negotiate with us. They did repair a scratch and did a good job.

They would not adjust the price to allow us to get EV

They would not adjust the price to allow us to get EV credit. The car description included a sun roof which the car did not have . Which was included in the price which they would not negotiate with us. They did repair a scratch and did a good job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
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See all 25 reviews