Reviews
Mrs Mendoza was very professional and efficient.
Mrs Mendoza was very professional and efficient. She knows her product and represents her dealership very well. Would recommend highly to my friends.
Mrs Mendoza was very professional and efficient.
Mrs Mendoza was very professional and efficient. She knows her product and represents her dealership very well. Would recommend highly to my friends.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I was very satisfied with the service I was given .
I was very satisfied with the service I was given . Thank you I will come back again.
I was very satisfied with the service I was given .
I was very satisfied with the service I was given . Thank you I will come back again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ismael the Service advisor was very clear and concise in
Ismael the Service advisor was very clear and concise in service offerings, options and confirmed my choices. Great service turnaround and excellent customer service
Ismael the Service advisor was very clear and concise in
Ismael the Service advisor was very clear and concise in service offerings, options and confirmed my choices. Great service turnaround and excellent customer service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It was an absolute pleasure doing business with Sales
It was an absolute pleasure doing business with Sales Manager Nick, who was professional and kept his word on the number we agreed to. The sales specialist Mayenci was super helpful and did a fantastic job working to make the process easy and fast. Last, Erick mcKinney, was amazing made feel super comfortable and confident that I made the right choice and decision working with KIA Vacaville. Thank you all, for doing an amazing job. Look forward to feature business with these fine folks. Nat L
It was an absolute pleasure doing business with Sales
It was an absolute pleasure doing business with Sales Manager Nick, who was professional and kept his word on the number we agreed to. The sales specialist Mayenci was super helpful and did a fantastic job working to make the process easy and fast. Last, Erick mcKinney, was amazing made feel super comfortable and confident that I made the right choice and decision working with KIA Vacaville. Thank you all, for doing an amazing job. Look forward to feature business with these fine folks. Nat L
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Maintenance service was well serviced and car issue was
Maintenance service was well serviced and car issue was taken care off. Good verbal and written communication was provided to resolve my concerns.
Maintenance service was well serviced and car issue was
Maintenance service was well serviced and car issue was taken care off. Good verbal and written communication was provided to resolve my concerns.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very personable and helpful as well as thorough in
Very personable and helpful as well as thorough in service and explanation! They let me know when my car was done with all that was done plus a video I was impressed! Thank you to my Vacaville Kia
Very personable and helpful as well as thorough in
Very personable and helpful as well as thorough in service and explanation! They let me know when my car was done with all that was done plus a video I was impressed! Thank you to my Vacaville Kia
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Over $200 to pull out a penny, and not given the chance
Over $200 to pull out a penny, and not given the chance to remove it myself. Not vacuumed as promised. Missing door handle piece (from dealership tinkering) not replaced or even acknowledged. Nice folks, bad experience
Over $200 to pull out a penny, and not given the chance
Over $200 to pull out a penny, and not given the chance to remove it myself. Not vacuumed as promised. Missing door handle piece (from dealership tinkering) not replaced or even acknowledged. Nice folks, bad experience
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
We bought our Kia Sportage at this dealership one year
We bought our Kia Sportage at this dealership one year ago and just brought it in for its first service visit. While it wasn’t the closest service department, it was well worth the longer drive. The service reps were very friendly and knowledgeable and the service was completed in a reasonable time frame as we waited. Very satisfied- we’ll be back!
We bought our Kia Sportage at this dealership one year
We bought our Kia Sportage at this dealership one year ago and just brought it in for its first service visit. While it wasn’t the closest service department, it was well worth the longer drive. The service reps were very friendly and knowledgeable and the service was completed in a reasonable time frame as we waited. Very satisfied- we’ll be back!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very helpful, very low key!
Very helpful, very low key! Ishmael was very knowledgeable and answered all questions asked. He was extremely thorough in his tutorial about all of the car's features and reviewed them once again at closing. We highly recommend asking to work with Ishmael as you won’t be disappointed! Thank you Vacaville Kia!
Very helpful, very low key!
Very helpful, very low key! Ishmael was very knowledgeable and answered all questions asked. He was extremely thorough in his tutorial about all of the car's features and reviewed them once again at closing. We highly recommend asking to work with Ishmael as you won’t be disappointed! Thank you Vacaville Kia!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Accurate.
Accurate. The company was clear when explaining my car issues and it followed up and did as I asked in a timely manner.
Accurate.
Accurate. The company was clear when explaining my car issues and it followed up and did as I asked in a timely manner.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair