Reviews
Write a reviewWorst Dealership EVER
I will drive to Medford for my Honda! The Klamath Falls dealership is disgusting! Terrible Customer Service and the worst ever follow up! Because there wasn’t any!!! Don’t know if the battery I needed ever came in because they couldn’t bother to call!!! No worries the drive to Medford and the service there are worth it!!! STAY AWAY FROM KLAMATH FALLS HONDA!!!!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Buying a car
Just wanna say we had the best customer service at cascade Honda my husband went in talked with david. And he treated him with the most respect and we didn't get into outrageous payments and David treated us as if we were buying a brand new top of line car made sure we were happy and even called to check on things great customer service and would defiantly would go back
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Bad service
I bought a GMC in July of 2018 and after filling out the DMV paper work 4 times they finally called me 5 months later that my plates were in. Bad service and mis-communication.
- Customer service —
- Buying process —
- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Supreme Service Above The Rest!
The best service I’ve had purchasing a car by far. Fast and friendly professionals who do their best to meet your needs. Looking forward to purchasing another vehicle with them in the near future and would definitely recommend them to family/friends. This couldn’t have come at a better time!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Low pressure, relaxed buying experience.
We bought a new Honda CRV from Stuart Nelson. He was very professional, accommodating, and friendly. He worked hard to get us the car we wanted at a very fair price. I hate the games and high pressure that you can get from some dealers/sales. I never once felt that from Stuart, the gentleman at the finance desk, or Spencer Hammond in finance. An overall A+ expierience- thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Easy, relaxed, buying experience
Bought a new car from Stuart Nelson at Honda. He was a pleasure to deal with. Very professional, accommodating, and personable. He worked hard to get us the product we wanted at a fair price. Spencer in the finance department and the gentlemen at the finance desk were both very helpful, friendly, and professional. An A+ experience all the way around.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Another amazing purchase with David!
We’re very pleased with our purchase! Buying a used car is sometimes a challenge. Being able to trust the company and salesperson that you’re dealing with is very important. They offered a comfortable price and addressed the issues that arose, promptly and with professionalism. We’ll be back for sure!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Awesome experience.
Thanks for for the great experience. David was a joy to work with, no regrets here. We will definitely be back for our next purchase!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Love Klamath Falls Honda!
I would always dread car shopping until I experienced it with klamath Falls Honda! Dave, you are one of the most relatable, understanding and down to earth guys I know! I appreciate your honesty and caring personality. Chris Armstrong, you were a pleasure to work with! Thanks for putting up with me! Also, thank you to the finance guys, Chris and Spencer, for being so helpful and patient with me! Holly Morrow
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Buying without the BS
David G. Was very helpful from the beginning. I started looking at vehicles a couple month before my purchase. He was helpful even though I made it clear multiple time that I’m not buying at the moment. He asked if he could stay in contact and how often or when is the best for me. I received a phone call with him just checking in to see if it was time to buy and if not he left me alone, not pushing anything on me. When it was time to buy, we looked at a couple models and found the one I wanted and it was smooth sailing from there. I typically do not like car salesmen like most people but he does the job correctly and looks out for you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
