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2022 state dealer award
View 8 awards
2022 state dealer award 2021 national dealer award 2021 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award

Reviews

(1,481 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Audi Lakeland from DealerRater.

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Alfonso was excellent to work with!

Alfonso was excellent to work with! Highly skilled at his profession.He took his time and made me feel comfortable in my purchase. He will be my go to from now on.Audi Lakeland is an example of what other Audi dealerships should be .

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

I highly recommend Alfonso to anyone looking for a new or

I highly recommend Alfonso to anyone looking for a new or used vehicle. His expertise and customer service truly stand out, and I’ll definitely be returning for future car purchases.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

It was great to work with Alfonzo.

It was great to work with Alfonzo. He demonstrated high product knowledge and professionalism. Alfonzo was also keen to ensure my expectations were met and promptly following up. I have worked with multiple dealers in the past year for various purchases and I can confidently say that my best experience has been working with Alfonzo and Audi at Lakeland. Much xxxxxxto Avy and Kyle in finance for helping ensure the numbers made sense. My 2023 Accord Hybrid EX-L drives well and is in top condition! I am looking forward doing business with Audi Lakeland again in the future.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

Alfonzo is a great employee not only did he help me get

Alfonzo is a great employee not only did he help me get a better deal on my Jetta but he made the process faster so thank you

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

Super easy, fast and upfront.

Super easy, fast and upfront. No high pressure sales. Very clean dealership with friendly staff

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

Everyone was polite, helpful, and knowledgeable on the

Everyone was polite, helpful, and knowledgeable on the cars. The dealership was nice and clean.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

Alfonzo was extremely helpful, knowledgeable, and

Alfonzo was extremely helpful, knowledgeable, and professional. Even more important he continues to provide excellent service well after the sale. I highly recommend Alfonzo and Audi Lakeland.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

Holly was fabulous and simple to deal with.

Holly was fabulous and simple to deal with. She sent video answered all questions and helped my daughter with her first car purchase

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Very nice dealership and friendly staff.

Very nice dealership and friendly staff. Nice selection of vehicles. Only negative is having to purchase unwanted dealer add ons.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to provide us with this feedback.

Fast and excellent service.

Fast and excellent service. Great at explaining every step and providing feedback on the vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!