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Hodges Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (78 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–12:00pm
Sunday Closed Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (78 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Hodges damaged our F250

We would not recommend Hodges...Sales or Service. Diring a month and ahalf time period that our F250 was in their shop they replaced the blower motor then a relay and last the harness....during the harness replacement something was dropped on our driver door and did significant damage...Hodges took responsibility for the damage but would not allow us to choose our body shop. We were told by Felicia the svc mgr that John the store mgr said we'd have to drop it off and theyd take it to a body shop. Be a cold day in xxxx before Hodges has our truck in their possession again. We will continue to let others know how they treat their customers.

Hodges damaged our F250

We would not recommend Hodges...Sales or Service. Diring a month and ahalf time period that our F250 was in their shop they replaced the blower motor then a relay and last the harness....during the harness replacement something was dropped on our driver door and did significant damage...Hodges took responsibility for the damage but would not allow us to choose our body shop. We were told by Felicia the svc mgr that John the store mgr said we'd have to drop it off and theyd take it to a body shop. Be a cold day in xxxx before Hodges has our truck in their possession again. We will continue to let others know how they treat their customers.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Nice folks, good work, ran late on appointment

Folks were nice. Waiting room was clean. Woman’s bathroom needed cleaning. I feel like the technician handled my vehicle extremely well. They washed my car, and it was very clean inside and out. My only real complaint is that my appointment was at 10 am, and my car didn’t go back for about an hour. All total took 2.5 hours for the works and wash. This dealership was not a zoo like some that I have been to.

Nice folks, good work, ran late on appointment

Folks were nice. Waiting room was clean. Woman’s bathroom needed cleaning. I feel like the technician handled my vehicle extremely well. They washed my car, and it was very clean inside and out. My only real complaint is that my appointment was at 10 am, and my car didn’t go back for about an hour. All total took 2.5 hours for the works and wash. This dealership was not a zoo like some that I have been to.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great place for RVs that need engine service

Hodges Ford has always done excellent work upon our motorhome engine. They are polite and professional. They make appointments and complete all work in a timely manner. If you want excellent work with people you can trust, this is the place for you.

Great place for RVs that need engine service

Hodges Ford has always done excellent work upon our motorhome engine. They are polite and professional. They make appointments and complete all work in a timely manner. If you want excellent work with people you can trust, this is the place for you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Work performed as promised.

I had my mustang in for an oil sending unit replacement. The service department performed the work in a timely fashion at the appointed time. I was well pleased.

Work performed as promised.

I had my mustang in for an oil sending unit replacement. The service department performed the work in a timely fashion at the appointed time. I was well pleased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Emergency Repair

Due to a blown tire on I-95, I went to Hodges service department next morning to get a replacement tire. My problem was taken care of very quickly and I was back on the road. I had no further problem with their repair on my travels. I want to thank Hodges Ford service crew for the quick and courteous attention given me. Thanks Danielle Charles Milbert

Emergency Repair

Due to a blown tire on I-95, I went to Hodges service department next morning to get a replacement tire. My problem was taken care of very quickly and I was back on the road. I had no further problem with their repair on my travels. I want to thank Hodges Ford service crew for the quick and courteous attention given me. Thanks Danielle Charles Milbert

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Take your car anywhere but Hodges.

This dealership had the gall to charge $850.00 for a new rear hub assembly that actually came from a salvage yard which they admitted. My regular mechanic told me he could get that part at any salvage yard that had one for $100.00. At the bottom of the invoice it states that all parts are new unless otherwise stated. It was not noted anywhere that this part was used. This was a deliberate action to take advantage of an out of state traveler. They claimed I agreed to getting a salvage yard part. No one informed me about that. This is the worst place I have ever done business with. Total bill was $1850.00 and no warranty whatsoever. BEWARE!!!!!!!!

Take your car anywhere but Hodges.

This dealership had the gall to charge $850.00 for a new rear hub assembly that actually came from a salvage yard which they admitted. My regular mechanic told me he could get that part at any salvage yard that had one for $100.00. At the bottom of the invoice it states that all parts are new unless otherwise stated. It was not noted anywhere that this part was used. This was a deliberate action to take advantage of an out of state traveler. They claimed I agreed to getting a salvage yard part. No one informed me about that. This is the worst place I have ever done business with. Total bill was $1850.00 and no warranty whatsoever. BEWARE!!!!!!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Exceptional dealership

I have been to many dealerships over the year. This one definitely stands out. Communication is awesome here as well as the attentiveness of the staff. It is much appreciated.

Exceptional dealership

I have been to many dealerships over the year. This one definitely stands out. Communication is awesome here as well as the attentiveness of the staff. It is much appreciated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Outstanding service

Outstanding service. Quick and as promised. I will have all my service done by Hodges. Had both repair work and service done at Hodges. Very impressed.!

Outstanding service

Outstanding service. Quick and as promised. I will have all my service done by Hodges. Had both repair work and service done at Hodges. Very impressed.!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Delivered as promised

I recently had my first of two free oil changes. Appointment ran on time, service was fast, waiting room was nice, the car was washed and vacuumed. Excellent experience. My only concern is paying $143 for this in the future. I will have to decide if I will continue to have all of my service done there. If they had a more reasonable price point, if would be a no brainer.

Delivered as promised

I recently had my first of two free oil changes. Appointment ran on time, service was fast, waiting room was nice, the car was washed and vacuumed. Excellent experience. My only concern is paying $143 for this in the future. I will have to decide if I will continue to have all of my service done there. If they had a more reasonable price point, if would be a no brainer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Outstanding

Outstanding service. They were fast, professional, and returned my 2020 F-250 in a timely manner. I intend to return to Hodges for all my service needs and future new vehicles.

Outstanding

Outstanding service. They were fast, professional, and returned my 2020 F-250 in a timely manner. I intend to return to Hodges for all my service needs and future new vehicles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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