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Luther Brookdale Mitsubishi

(988 reviews)
2024 state dealer award
View 8 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

Reviews

(988 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Luther Brookdale Mitsubishi from DealerRater.

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Great experience working with Jason to purchase my new

Great experience working with Jason to purchase my new Mitsubishi. He was informative and patient, not pushy at all.

Great experience working with Jason to purchase my new

Great experience working with Jason to purchase my new Mitsubishi. He was informative and patient, not pushy at all.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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I’ve been servicing my 22 Outlander since purchasing new

I’ve been servicing my 22 Outlander since purchasing new and have had nothing but good experiences here whether it be oil changes, tires, brakes, and most recently a battery replacement.

I’ve been servicing my 22 Outlander since purchasing new

I’ve been servicing my 22 Outlander since purchasing new and have had nothing but good experiences here whether it be oil changes, tires, brakes, and most recently a battery replacement.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Excellent staff!

Excellent staff! They were extremely helpful walking me through the car buying process. This was my first time going to a dealership and the whole time they were very transparent and respectful! Make sure to ask if Ben is available if you go, he does a great job helping you pick out the right vehicle!

Excellent staff!

Excellent staff! They were extremely helpful walking me through the car buying process. This was my first time going to a dealership and the whole time they were very transparent and respectful! Make sure to ask if Ben is available if you go, he does a great job helping you pick out the right vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Eric Underwood was professional and friendly.

Eric Underwood was professional and friendly. He made sure that we had no recalls and only had to have certain things completed for the mileage of the vehicle.

Eric Underwood was professional and friendly.

Eric Underwood was professional and friendly. He made sure that we had no recalls and only had to have certain things completed for the mileage of the vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Eric and Ben in the service department are always super

Eric and Ben in the service department are always super kind, knowledgeable, and honest! Service is reliable and quick, and I appreciate how they always let me know of upcoming recommended maintenance so I can plan ahead. Would recommend!

Eric and Ben in the service department are always super

Eric and Ben in the service department are always super kind, knowledgeable, and honest! Service is reliable and quick, and I appreciate how they always let me know of upcoming recommended maintenance so I can plan ahead. Would recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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I am very happy with my used Mitsubishi Mirage!

I am very happy with my used Mitsubishi Mirage! Melissa was great. She listened to my car needs and provided excellent service and advice as I considered other vehicles. She wasn't a pushy sales person either which was one of the reasons I chose to buy from this dealership.

I am very happy with my used Mitsubishi Mirage!

I am very happy with my used Mitsubishi Mirage! Melissa was great. She listened to my car needs and provided excellent service and advice as I considered other vehicles. She wasn't a pushy sales person either which was one of the reasons I chose to buy from this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Honest.

Honest. Fair. Nice employees. Nice waiting room. Mitsus are fabulous cars I've had 5 if them

Honest.

Honest. Fair. Nice employees. Nice waiting room. Mitsus are fabulous cars I've had 5 if them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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I bought my 2021 Mirage at Luther Mitsubishi.

I bought my 2021 Mirage at Luther Mitsubishi. The car buying experience went so smoothly, that I have always come back to the dealer for serivce. I always have a great experience with the service center at Luther Mitsubishi. Everyone is friendly and professional, and the waiting area is well appointed with comfortable seating, snacks, drinks, and WiFi. The service usually takes less time than estimated, so I don't wait long to get back on the road.

I bought my 2021 Mirage at Luther Mitsubishi.

I bought my 2021 Mirage at Luther Mitsubishi. The car buying experience went so smoothly, that I have always come back to the dealer for serivce. I always have a great experience with the service center at Luther Mitsubishi. Everyone is friendly and professional, and the waiting area is well appointed with comfortable seating, snacks, drinks, and WiFi. The service usually takes less time than estimated, so I don't wait long to get back on the road.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Always come back for regular service.

Always come back for regular service. Fast efficient and transparent. People are friendly. Nice lounge.

Always come back for regular service.

Always come back for regular service. Fast efficient and transparent. People are friendly. Nice lounge.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Courteous and efficient service staff.

Courteous and efficient service staff. My first experience with my ‘23 MX5 and it was free.

Courteous and efficient service staff.

Courteous and efficient service staff. My first experience with my ‘23 MX5 and it was free.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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