German Auto House LLC

Very good experience! They’re nice and patient, very good service and they’re easy to call if you have any question/issue. I’m very satisfied of my car, so I highly recommend.

Run away! We got a pretty good price on a pretty good used vehicle, but they lied and omitted about everything. They didn't mention that there was only one key, but when we picked it up, they DID mention that a new one was $600.00 from the dealership. They said there were 3 years left on the warranty, when there were actually THREE DAYS!!!! There was only a half tank of fuel, they didn't bother to vacuum it out. The protective mat in the back (hatchback) was from a different make and model completely, and forced to fit. There were a few minor accidents which were repaired and it looked good, but they never bothered to mention those, and when I brought it up, the guy got defensive. The second day we had it, it got a CEL, which is being checked right now. According to vehicle reports, it's hopefully just an O2 sensor, but we'll see. As of this writing, we've had it 2 days. Can't wait to see what's next.

NEVER buy a vehicle from this dealer without test driving/seeing it first. I bought my 4th on-line vehicle here. This was by far the worst. When I received it and started it up there were 3 codes tripped on the engine lights, the driver's seat did not move backward and forward, the body was dented and dinged (and I was told it was "very clean"), the inside was detailed but had to be done again because it was so dirty, etc, etc. So far, I put $1500 into fixing things that should have been done before it left German Auto House. I'm still fixing it (the vehicle only had 55,000 miles). German Auto House gave me a token $200 towards fixing it.

My wife and I drove 3 hrs to buy a car. Called before to make sure vehicle was in great condition like the website said and was told it was. Once We got there the Fj cruiser was full of hail damage on the hood and roof and even on the sides. Parking lot was muddy and felt what a waste of a day. Salesman and owner could of cared less.

Javan was super nice. He took the time to figure out what I needed and found me the 2 vans that I needed for my business. They are clean and run great.

If you are looking for a high pressure sale man to badger you in to buying the wrong vehicle, this is not the place for you. But if you want someone to listen to your needs and put them 1st, this is the place! Thank you so very much Javon, the truck looks great and it is a welcome addition to our fleet.

Would not fix safety and security issues once I left the lot. Would not return calls. Still have broken door lock and broken tail light cover. Hoping it doesn’t cause an accident. Owner stated “did you drive it off the lot?” Yes I did. All reputable dealers would have fixed this same day safety issue. Oh yeah and then leaving less then a quarter tank of gas upon pickup. “ we only fill it once when we get it.” Hope this post prevents anyone current or future issues.

I recently purchased my 2015 BMW through German Auto House. The entire process was professional and fast. I really appreciated how,Javan, owner, went above and beyond to provide timely, responsive, and honest communication from beginning to end. He spent a considerable amount of time with me and help me to find a BMW which i wanted for a long time. He was able to find me a car with exact options, right color and packages that I was looking for. Even though at the beginning he did not have one in stock which meet my requirement, less that two weeks my beautiful White 4 series was delivered. To top it off, I received great financing ,a low APR, deal, which saved me a lot. Thanks for making my vehicle purchase a great experience!