Reviews
Mike and his team at the service center are a great crew.
Mike and his team at the service center are a great crew. I want to give an even bigger shout out to Ty who took care of my annual oil change on Friday - I will be requesting him from now on for his promptness, courtesy and professionalism.
Mike and his team at the service center are a great crew.
Mike and his team at the service center are a great crew. I want to give an even bigger shout out to Ty who took care of my annual oil change on Friday - I will be requesting him from now on for his promptness, courtesy and professionalism.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We are happy to see that you had a good experience. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met.
Friendly, direct, timely.
Friendly, direct, timely. I like the experience of working with the people at Chapman Dealerships. No dealership service would be considered inexpensive but I always feel I get quality service at a reasonable price. I am also never pressured to agree to and pay for any services I do not want or disagree with. Many service departments could learn from their approach.
Friendly, direct, timely.
Friendly, direct, timely. I like the experience of working with the people at Chapman Dealerships. No dealership service would be considered inexpensive but I always feel I get quality service at a reasonable price. I am also never pressured to agree to and pay for any services I do not want or disagree with. Many service departments could learn from their approach.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We are happy to see that you had a good experience. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met.
Todd was my sales person.
Todd was my sales person. He provided.Excellent customer service, and was knowledgeable about the Tigua that I purchased. I was very pleased with the whole process. No one was pushy. Everyone was very helpful, including the financial advisor manager. All in all it was a great experience.
Todd was my sales person.
Todd was my sales person. He provided.Excellent customer service, and was knowledgeable about the Tigua that I purchased. I was very pleased with the whole process. No one was pushy. Everyone was very helpful, including the financial advisor manager. All in all it was a great experience.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to provide us with a positive review of your experience. We are pleased to hear that our team made your visit pleasant and we look forward to seeing you again! Wishing you many happy and safe miles.
Prompt, personable and exceptional service.
Prompt, personable and exceptional service. They performed - in under one hour - what another VW dealer had told me they "could not" repair.
Prompt, personable and exceptional service.
Prompt, personable and exceptional service. They performed - in under one hour - what another VW dealer had told me they "could not" repair.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you taking the time to share your experience with us and look forward to continuing to serve you in the future. Wishing you many happy and safe miles!
Service is efficient, quick.
Service is efficient, quick. Good communication. Manny is friendly, helpful and not pushy. Nice waiting area.
Service is efficient, quick.
Service is efficient, quick. Good communication. Manny is friendly, helpful and not pushy. Nice waiting area.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you sharing the positive feedback on your experience. We take pride in serving our customers and hope to see you again soon!
I just bought a Chrysler 300 S from Chapman VW
I just bought a Chrysler 300 S from Chapman VW Scottsdale. Brian took care of my financing. He was so easy to work with! Very knowledgeable and professional. Thank you, Brian. Nice doing business with you
I just bought a Chrysler 300 S from Chapman VW
I just bought a Chrysler 300 S from Chapman VW Scottsdale. Brian took care of my financing. He was so easy to work with! Very knowledgeable and professional. Thank you, Brian. Nice doing business with you
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review! We are happy to see that you had a good experience. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met.
I brought my vehicle in for a recall, and was able to get
I brought my vehicle in for a recall, and was able to get a few other small issues repaired under warranty as well. Daryl was very helpful and provided a pretty accurate estimate of how long the work would take.
I brought my vehicle in for a recall, and was able to get
I brought my vehicle in for a recall, and was able to get a few other small issues repaired under warranty as well. Daryl was very helpful and provided a pretty accurate estimate of how long the work would take.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We are happy to see that you had a good experience with Daryl. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met.
The service provided was well done (so far).
The service provided was well done (so far). My car was clean, fully inspected, and runs like a charm. The only downside was the length of time it took to get fully serviced. I arrived for a 9:00 a.m. appointment on Wednesday, 7/23, and my car was not available for me until Tuesday, 7/29. Given an estimate of 2-3 days, I expected the car to be ready NLT Fri, 7/25.
The service provided was well done (so far).
The service provided was well done (so far). My car was clean, fully inspected, and runs like a charm. The only downside was the length of time it took to get fully serviced. I arrived for a 9:00 a.m. appointment on Wednesday, 7/23, and my car was not available for me until Tuesday, 7/29. Given an estimate of 2-3 days, I expected the car to be ready NLT Fri, 7/25.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you taking the time to share your experience with us and we look forward to serving you again.
Friendly and accurate service.
Friendly and accurate service. Keeping updated about progress of your repair, Depending on the problem found they probide quick solutiom.
Friendly and accurate service.
Friendly and accurate service. Keeping updated about progress of your repair, Depending on the problem found they probide quick solutiom.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you taking the time to share your experience with us and look forward to continuing to serve you in the future. Wishing you many happy and safe miles!
Service department is excellent Superior service Can
Service department is excellent Superior service Can always trust their work and recommendations Keeps me informed at all times
Service department is excellent Superior service Can
Service department is excellent Superior service Can always trust their work and recommendations Keeps me informed at all times
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you taking the time to share your experience with us and look forward to continuing to serve you in the future. Wishing you many happy and safe miles!