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DriveTime of Temple

(29 reviews)
Visit DriveTime of Temple
Sales hours: 11:00am to 7:00pm
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Sales
Monday 10:00am–7:00pm
Tuesday 11:00am–7:00pm
Wednesday 11:00am–7:00pm
Thursday 11:00am–7:00pm
Friday 10:00am–8:00pm
Saturday 9:00am–6:00pm
Sunday Closed
(254) 500-2089 (254) 500-2089

Reviews

(29 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DriveTime of Temple from DealerRater.

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Quick friendly service, Explained everything clearly with

Quick friendly service, Explained everything clearly with no pressure. Especially with 2 very reluctant buyers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Davon was hands down the best !

Davon was hands down the best ! Helpful and professional at every moment ! 100 percent recommend !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Wonderful experience took care of what I needed and got

Wonderful experience took care of what I needed and got me in to the car I wanted

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Devin was so easy going, felt no pressure, made the

Devin was so easy going, felt no pressure, made the whole process very smooth going. Devin was the bestest ever. He's an amazing salesperson. Gis bless his humble heart.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Tanycka made the process simple!

Tanycka made the process simple! I spent less than 1 hour total at the dealership🎉

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very quick and easy buying process.

Very quick and easy buying process. Would highly recommend coming to find your next vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Dealer sold me a lemon. Had my 2017 Jeep Patriot for all...

Dealer sold me a lemon. Had my 2017 Jeep Patriot for all of 6 days before the car sustained a massive coolant leak due to a cracked radiator. It was covered under warranty. Cool. Had it towed to a shop, they replaced the radiator. The car still did not run as it should and it was recommended that I take it to a Jeep dealership. It turns out that the fuel pump was also bad. After replacing the fuel pump, an intermittent short was discovered and the power module has to be replaced as well. So already THREE major components of the vehicle have failed and I didn't even have it for a week. I have now driven the car for less days than it has been in the shop. I can only imagine what else is in store for me. Just signed a $20,000 note and yet for the past 8 days and counting, I have been without my vehicle. I am about to make the first payment on a car that I can't even drive. Drivetime offers a 5 day return guarantee before your locked into the loan. That's cool, that you get the opportunity to change your mind. Unfortunately for me, all the problems started happening on the morning of day 6. How convenient. If this is how Drivetime does business then perhaps they should invest in a lemonade stand. Do yourself a favor, DO NOT BUY FROM HERE. They may be friendly to your face, and it may be a pleasant experience. But behind the scenes, they are screwing you sideways with a square object.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Service and Salesmanship

When we came to look at a couple of auto's that looked good but had more miles than I want the salesman took use to different auto's so ended up getting the one I liked the most. Great Experience thanks. Thanks : Mr.Wood

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Horrible experience

Biggest bunch of liers ever. There just as sweet as they can be to try to get you in a car. Lots of high milage cars. They lie to get you in. You will waste a lot of time going back n forth. They tell you what to bring in and once u get there they need more stuff. Smdh. Managers are unprofessional. They tell you one down payment then when you get there ask for more money. Don't buy a car from these con artists. You is have been warned

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Worst Mistake of My Life

For starters, the service was friendly and they got me into a car quick. On the down fall, they put me into a horrible piece of crap car. Although, at first the car seemed great; clean inside, nice sound system, no major body damage... After having the car for a few months, there was almost a clunking noise in the front end that became more prevalent. So as a concerned young driver, I got ahold of the warranty company and took the car to be inspected to see what could be wrong with it, thinking it would be something small and easy to fix. After waiting an hour to have a diagnostic done, the mechanic comes back to me with 2 PAGES full of things that need to be repaired. Including a broken control arm ($375) and a cracked temperature gasket ($175) along with many many other things. Thankful I am paying extra on my car to have a warranty, I wasn't too worried because I figured it would all be covered. BUT NOT ONE SINGLE THING IS COVERED UNDER THE WARRANTY! A total of about $800 worth of work and parts need to be fixed. Now, not only are all of those things wrong with it, my car is now overheating to the point my coolant is rising upwards of about 220 degrees most times when driving it! Still, not a single thing is covered! The Kelly Blue Book value for the car I purchased is less than $5,000 in perfect condition. The total price I am financed for this horrible car? About $20,000 for a car that should not have cost more than $5,000!!! They will not take the car back, or do anything about major problems that are wrong with it! All I was told is they could postpone my payments, so I could use the money I would to make payments to get the car fixed. I am highly unsatisfied. DriveTime is NOT a place I would recommend ANYONE to go! Because I still owe about $14,000 on the car, I can't trade it in anywhere. I am literally stuck driving a car that basically could blow up at any second, because they refuse to do anything about it. I have kept up on oil changes and recently had the engine flushed, and all my fluids are always full. The dealership had to have know prior to selling me the car that there was more wrong with it. Before I even signed any papers, I had to point out there was a bad oil leak that was smoking and one of the tires was almost completely flat when they had me test drive the car. I have contacted a lawyer about all the problems and how unwilling the company is to help or do anything about the absolutely horrible vehicle they have sold me and am contemplating a lawsuit. As a full time college student, I went to them looking for a reliable car to get me through a couple years of college and help build my credit to set myself up for something better along the road. But here I am, totally stuck, with a car that I have already dished out hundreds of dollars into only to find it needs more and more repairs done to it, for things that must have been wrong from the time I purchased it. I had heard from a few friends to not purchase with DriveTime, but went ahead anyways because the car seemed nice and service was overly friendly. Only to realize the car was crap and the service was extra nice to coax you into signing the papers right away. They were extremely pushy, more so than any other dealership I have ever seen, and very bothersome before purchasing the car to find out when I was coming back. This place should not be in business and or should have better mechanics checking out cars before the customer leaves the lot. Let alone how EXTREMELY overpriced their cars are. Really, I mean $20,000 for a car worth less than $5,000. And they wont even take the piece of xxxx back!

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.