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DriveTime of New Castle

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (3 reviews)
Visit DriveTime of New Castle
Sales hours: 11:00am to 7:00pm
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Sales
Monday 10:00am–7:00pm
Tuesday 11:00am–7:00pm
Wednesday 11:00am–7:00pm
Thursday 10:00am–7:00pm
Friday 10:00am–8:00pm
Saturday 9:00am–6:00pm
Sunday Closed
(302) 246-5192 (302) 246-5192

Inventory

See all 49 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since December 2020.
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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (3 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DriveTime of New Castle from DealerRater.

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Dena Marie was very pleasant and a very outgoing person

Dena Marie was very pleasant and a very outgoing person she made sure that I was happy and comfortable with my car. She was also patient with me

Dena Marie was very pleasant and a very outgoing person

Dena Marie was very pleasant and a very outgoing person she made sure that I was happy and comfortable with my car. She was also patient with me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Excellent customer service!

Excellent customer service! Went over everything and made me feel comfortable. Outstanding selection of vehicles as well.

Excellent customer service!

Excellent customer service! Went over everything and made me feel comfortable. Outstanding selection of vehicles as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Bought my dream car.

Bought my dream car. however, the brakes are barely safe (4.0 mm s/b replaced at 3.9). Flex Pipe on the catalytic converter needs replacing. The Guarantee with Silver Rock is not accepted in this area (think HMO) and the ONE place it is accepted cannot do the work. DT Customer Relations was zero help, in fact they hung up on me. SilverRock will "supply" their version of the catalytic converter. And the Manager at the dealership, tried to mansplain, talk over me and overall treated me like a moron.

Bought my dream car.

Bought my dream car. however, the brakes are barely safe (4.0 mm s/b replaced at 3.9). Flex Pipe on the catalytic converter needs replacing. The Guarantee with Silver Rock is not accepted in this area (think HMO) and the ONE place it is accepted cannot do the work. DT Customer Relations was zero help, in fact they hung up on me. SilverRock will "supply" their version of the catalytic converter. And the Manager at the dealership, tried to mansplain, talk over me and overall treated me like a moron.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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See all 3 reviews