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DriveTime of Brandon

(32 reviews)
Visit DriveTime of Brandon
Sales hours:
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Sales
Monday 10:00am–7:00pm
Tuesday 11:00am–7:00pm
Wednesday 11:00am–7:00pm
Thursday 11:00am–7:00pm
Friday 11:00am–7:00pm
Saturday 9:00am–6:00pm
Sunday Closed
(813) 683-5567 (813) 683-5567

Reviews

(32 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DriveTime of Brandon from DealerRater.

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Very nice ,very helpful and got me in my new SUV .

Very nice ,very helpful and got me in my new SUV . Super clean and friendly place

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

James was amazing and helped me so much and went over &

James was amazing and helped me so much and went over & beyond for me . Was a pleasure working with you! Thank u James

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I cannot say thank you enough to both James and Matt Lee

I cannot say thank you enough to both James and Matt Lee and the other Matt went above and beyond to put me in the vehicle that I wanted they did not pressure me in any way shape or form let me pick out what I wanted and made sure that everything else was streamlined definitely recommend to anybody looking for a great deal on a vehicle .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Mr. Matthew Lee was very helpful, polite and professional

Mr. Matthew Lee was very helpful, polite and professional with assisting me with my car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Professional, handled everything with you the customer in

Professional, handled everything with you the customer in mind, making sure all is well with the vehicle. Showed everything for great driving.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Amazing customer service loved the whole experience this

Amazing customer service loved the whole experience this is my second car with Drive Time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Best & Easiest Purchase of a Vehicle

This has been the easiest we have ever had when purchasing a vehicle!!! The down payment was literally $95 & there was absolutely no catch. We were able to get a 2017 vehicle!!!! How much better could your day get. Linny was amazing to work with & made the whole process so simple. She streamlined everything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Horrible service

Well initially I was happy I was pre approved guy told me all I had to do is pick out a car and set an appointment with the dealership near me. So I find a car a 2009 Jeep Grand Cherokee and when I got to the dealership it was in Jacksonville so they said they would transfer it to Brandon, Florida. Then the lady I was working with there had no idea I was pre approved and was trying to run my credit again. I’ve been working on it to get it better and don’t need multiple pulls too bring it down. Long story short I had to watch videos on the warranty and ect.... so 2 weeks after purchasing the Jeep it starts blowing oil everywhere and I called drive time so they referred me to their warranty company silver rock. I called them and all is good. Till they find out it’s the rear main seal and that’s like $1,300. So I’ve been fighting with them to get them to pay for the issue that’s covered and with in the 30 days and 1,500 miles restriction. I turned back to drive time for help and they did nothing except say you have to deal with them. Well they sold me the xxxx jeep that’s on them! Now the best part so I had a previous tag that I wanted transferred to the Jeep and I actually had 2 tags that could be used and I was told that I would receive the sticker in the mail for my tag. Now I find out that the fees I was being charged was for a new tag! So I now have 3 tags in my name instead of two and one being active on the Jeep! The staff is obviously in experienced and does not know exactly what to do! So because of them I’m out more money and still waiting for my Jeep to get fixed! I feel they owe me some kind of credit for their mistakes! Maybe some o e will get it together there and do the correct things! Till then becarful and have things checked out. Good luck and beware!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent Service

Josue the salesman was the best!!! He drove in a storm to pick up the car we wanted👍 We have purchased 3 vehicles from this dealership and the experience was the best. I recommend this place to anyone😁

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My great experience at DriveTime.

I was looking at cars online at DriveTime I made appointment for a Tuesday morning. I showed up and was greed with very friendly employees of DriveTime. I sat down with Scott to discuss about a new car Scott made my experience at DriveTime Very easy on picking out a new car for me. I will recommend DriveTime to all my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.