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Porsche Bethesda

(444 reviews)
Visit Porsche Bethesda
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 7:00am
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–7:00am
Tuesday 9:00am–7:00pm 7:30am–7:00am
Wednesday 9:00am–7:00pm 7:30am–7:00am
Thursday 9:00am–7:00pm 7:30am–7:00am
Friday 9:00am–7:00pm 7:30am–7:00am
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2020 state dealer award
View 3 awards
2020 state dealer award
2025 consumer dealer award 2020 consumer dealer award
New (888) 409-9196 (888) 409-9196
Used (888) 226-6957 (888) 226-6957
Service (888) 376-1676 (888) 376-1676

Reviews

(444 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Porsche Bethesda from DealerRater.

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Routine service

Service was scheduled immediately, no long wait. Service manager was very accommodating and pleasant; called me to let me know the status and explained all of the service that was completed. Car was returned with service complete plus washed and cleaned. Many dealerships focus only on sales but this one stands out by building long term relationships with customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Excellent service

Prompt greeting and drop-off, offered pricing different options for the service I needed, came in under the cost estimate (a first in my experience), had the car ready as promised, and cleaned and vacuumed the car. Fantastic experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent experience

The best experience I have ever had at a dealership and I buy multiple cars yearly. It starts with the salesman Andy, then the sales manger Charlie and finally the finance manager Joshua.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Amazing Customer Service

My experience at Porsche Bethesda was absolutely amazing from the sales floor to the finalization of the sale. Everyone in the dealership was inviting and polite which made my experience great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

ANOTHER AMAZING SERVICE!!!

Had a minor repair w/MAJOR SERVICE. Thank You - Alex / Doug for another exceptional job. Can't say enough amazing things about Porsche of Bethesda. This place is so incredible I had to get another car just so I could come back more often. As I said in my last review..."If You're Not Going to Porsche of Bethesda...YOU'RE NOT GOING!!!". Thanks again to my entire team....Quinn / Cindy / Alex / Doug / Earl / Louis and the best SALES TEAM AROUND...Charlie & Michael.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great and easy experience!

While I wish I could say I was shopping for a Porsche, I wasn’t but did find a really good deal on a used Ford Escape at this dealership. I just happened to stumble upon the listing late at night and Immediately sent an inquiry. I recieved a call the next morning and went on my way to check out the vehicle. Arriving at the dealership, we (I brought my father for his car wisdom) were quickly greeted and escorted to Bruce, my wonderful salesman. Bruce allowed us to test drive the car and answered all questions we had. I decided to buy it and the financing process was quick and painless and Bruce has been nothing but helpful with tags and titling. I highly recommend this dealership if you’re in the market for a Porsche or even a used car. Bruce is the man to go to! Five stars. I can only hope that when the day comes that I am able to actually buy a Porsche, Bruce will be the guy to sell it to me!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent Service

Alex Villanueva provides the highest level of professional service that one could wish for. He is very knowledgeable about the kinds of service the car may need and keeps you informed as to the progress of the service. Alex deserves the highest monetary bonus your dealership awards. He is essential to maintaining the reputation of Porsche of Besthesda, née Rockville. Raphael Gomez

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Beautiful dealership and terrific sales team

Fantastic dealership with experienced and knowledgeable sales staff. The General Manager greeted us on our arrival and was very friendly. The sales team was the best I have ever dealt with when purchasing a new vehicle. Just a wonderful experience all the way around. I highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

DO NOT GO HERE!!!

Worst experience I have had. Had two issues: one with my heater blower that wouldn’t shut off even when the key was turned off, and a second issue with one door not closing completely. The mechanics claimed that the door issue was due to a prior accident due to them finding a thicker clear coat over the door in question—indicating that the door had been refinished. When confronted they checked the rest of the car and the clear coat thickness was similar. On questioning they said that the entire car may have been refinished due to an accident. NOT TRUE. Clean car fax, no evidence of repainting on the car, and car was owned by a dealer mechanic. Second, the problem with the blower was said to be due to “coffee spilled on the climate control panel”. Not true. The car was taken to different dealer in Tyson’s Corner VA. Blower issue was due to internal short in blower controller. Nothing to do with any coffee spill. No evidence for accident. Also confirmed with selling dealer and prior owner. Bottom line the mechanics and the service manager were deceitful in trying to purposefully prevent repairs under warranted service. For what reason, I really don’t know. I will never go back to this dealer. Be forewarned!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

One of the best buying experiences

No pressure sales team at a beautiful new facility in Maryland. I highly recommend doing business with Porsche Of Rockville. And I didn't buy a Porsche. I bought a used Ram 2500. They treated me the same regardless of the vehicle I was buying. Thank you guys!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.