Larry H. Miller Nissan Arapahoe

Poor customer service and they ultimately damaged the car they were supposed to repair and then want us to pay for their mistake. Managers are unaccountable.

Josh in service, Caesar in parts, and Jake in sales made my experience with Larry H Miller get new tires and pressure sensors an awesome experience. Thank you for the great customer service and taking such awesome care of me and my car.

Gilbert did a fantastic job with handling my recent LOF service! I love bringing my beautiful Nissan Murano Cabriolet to the Larry Miller Nissan dealership! Just like Toby Keth's song, "I Love This Bar," for me, it's "I Love This Car." L.Belle Lenox

It started when I set a appt online and showed up for the appt on Friday. The man scoffed to another worker about me getting brakes “today” he said in a sarcastic voice. He was very unfriendly and I immediately wanted to leave. If you allow people to set appts online, why would I know that you can do the service for the day that was available online? Saturday morning, I received a text about recommendations of what to fix. I had questions and sent a text to Dominick. He said, “ Hello! You have contacted the correct person, give me just a second to work through our morning rush and I will give you a call :)” After that, there was ZERO communication with regards to my car. I was told I would receive a call and waited 8 hours Saturday with nothing. I both called and texted Monday morning and didn’t hear anything. Finally, I made the decision to pick up my car and take it elsewhere to be fixed. Extremely disappointing. I don’t plan to return and won’t be recommending this location to others.

Resolved the issue at hand and we're friendly through out the service visit. I would definitely have them do more work.

Our salesman ( Jay Kim ) was incredibly nice to work with. Very efficient and knowledgeable. Made the entire experience very pleasant.

Great service and outstanding service folks who provided assistance in a very timely manner. Great

I am a long time customer. Hobart Hall was very pleasant. He went through the recommendations so that I could make informed decisions.

It's been an incredibly stressful ordeal. Initially pre-approved, then denied at the dealership. Frustratingly, the price differed from the advertised one, compounded by unexpected dealership fees. The time taken to finalize the purchase was shockingly long, making the entire car-buying process unpleasant. Although Victor was pleasant, the insistence on in-person proceedings despite my request for online options was exasperating. Despite arriving early, I still had to wait nearly four hours. The constant calls and texts, without the ability to leave detailed messages, added to the frustration. It's clear that this experience has been overly burdensome. I've decided to pay in cash from now on to avoid such hassles.

I worked with the sales associate, victor. I met with him early in the morning and we email back and forth on a vehicle. Came in later that day and made the purchase. Was very smooth and painless and pod a fair price. Will go back to Larry Miller Nissan for my next vehicle