Reviews
Great price and even better experience
Mike and Curt were just easy to deal with. We will be back again for sure. The Audi we bought was the best priced one in 200 miles.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Ed Klima - General Manager - eklima@checkeredflag.com - 757-490-1111 Ext. 5464
Vehicle purchas
Salesperson was courteous and well informed the process went smoothly picked up the vehicle same day without a problem had a full tank car was clean
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Ed Klima - General Manager - eklima@checkeredflag.com - 757-490-1111 Ext. 5464
Outstanding Service
My service advisor Philippe Liedl is very professional and knowledgeable. He delivers excellent service every visit. My 911 S Cab likes him too.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Gene and thank you for your kind words. We are very happy to hear that Steve was so attentive during your visit to our dealership and that he gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Sincerely, Ed Klima - General Manager - eklima@checkeredflag.com - 757-490-1111 Ext. 5464
great experience
knowledgeable, helpful salesman. Great selection of inventory. Steve Stone was very helpful in finding the right Q5 for us. It was easy to negotiate the purchase and trade-in
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Ed Klima - General Manager - eklima@checkeredflag.com - 757-490-1111 Ext. 5464
Superior service
My service representative Was very attentive to my concerns and always kept me in the loop as to the what was going on with my car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Ed Klima - General Manager - eklima@checkeredflag.com - 757-490-1111 Ext. 5464
Awesome service! Best ever!
Although parts took a while to get to dealer to complete service, the staff was always keeping me updated and eager to assist. My rep, which was Ms. Teresa was beyond awesome and went above and beyond to assist us. A+++
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Ed Klima - General Manager - eklima@checkeredflag.com - 757-490-1111 Ext. 5464
transmutation issue
My service manager, Tim was excellent. Kept me informed the whole time my car was getting serviced. was able to provide me with a loaner car which was a bonus
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Ed Klima - General Manager - eklima@checkeredflag.com - 757-490-1111 Ext. 5464
Audi service
I was able to drop off my vehicle and have the work performed while I was out of town. My service advisor communicated with me while I was away, and my car car was ready when I returned home.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
Brad sales rep went out of his way to accommodate my purchase very easy to work with. Especially with the limited inventory
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great sales and service staff.
My service advisor, Philippe, is always friendly and available and has taken very good care of me and my car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase