Reviews
Good service no complaints.
Good service no complaints. Jim did very well. Is it necessary to have a 15 word minimum on this survey?
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the feedback! We're glad to hear Jim provided good service at Ray Laks Honda. We appreciate your input on the survey length as well!
I’ve leased or purchased 5 Honda Civics from Ray Laks in
I’ve leased or purchased 5 Honda Civics from Ray Laks in the past 20 years, and I have been very pleased with the level of service I’ve received. From purchase experience to servicing my vehicles, Ray Laks Honda has always made me feel valued as a customer.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your loyalty and kind words about Ray Laks Honda! We're delighted to know that you've consistently had a positive experience with us over the years. Looking forward to serving you again in the future!
I am satisfied with the work performed on all the "needs"
I am satisfied with the work performed on all the "needs" my vehicle has needed. Your mechanics do a great job. And the video they send me is priceless. My only little complaint is that my vehicle never has gotten washed after services are completed.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback with us! We're glad to hear you're satisfied with the work our mechanics have done at Ray Laks Honda and that you find the video updates valuable. We apologize for not washing your vehicle after service, and we'll make sure to address this in future visits. Your input helps us improve!
The service department is great !
The service department is great ! Rick & his crew always take excellent care of me - much appreciated ! There
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful feedback! We love to hear that Rick and his team at Ray Laks Honda have been taking excellent care of your service needs. We appreciate your support!
I had very good service.
I had very good service. NO complaints other than took too long to get an appointment.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Richard, we appreciate your review and feedback. It is great to know our service team at Ray Laks Honda met expectations, but we understand the frustration with the wait times to get an appointment. Thank you for your patience and safe travels until next time!
They were pretty Efficient.
They were pretty Efficient.. i got in and out in the time frame they promised.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! It is great to know our team at Ray Laks Honda provided you with efficient service. See you again next time!
Good sales people the service is second to none.
Good sales people the service is second to none. Clean waiting room area! I recommend it!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We love to hear that you were satisfied with your experience at Ray Laks Honda, Joseph! We appreciate your recommendation and can't wait to assist you again soon!
Very thorough inspection.
Very thorough inspection. I like that I get a video of inspection. Very commutative,send a text to respond to with any questions. Waiting room is very comfortable and has free coffee and snacks.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us at Ray Laks Honda! We're glad to hear that our thorough inspection process and comfortable waiting area met your expectations. Enjoy the coffee and snacks on your next visit!
Great service and communication for a great product.
Great service and communication for a great product. Friendly associates make all feel very welcome
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are glad our team at Ray Laks Honda provided you with great service and communication! It is our pleasure to invite customers in with friendly and welcoming service, and we appreciate your kind review. We look forward to next time!
Service team is excellent.
Service team is excellent. Automated system works well and kept me in the loop with what’s happening and progress. Very efficient and effective.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Heather, we're delighted to hear that our service team and automated system met your expectations at Ray Laks Honda. Thanks for the positive feedback! See you next time!