Reviews
I was looking for a 2022 Navigator and Driven Auto had
I was looking for a 2022 Navigator and Driven Auto had the only one in a 300 mile radius for a competitive price. The pictures of the vehicle were excellent, so I requested more info and their salesman Basil got back with me. He was extremely helpful and even checked to see if I could reserve the vehicle since I was out of state and it was Saturday and couldn't get into the dealership until Monday. I scheduled a trip to the dealership and let Basil know. When I got to the dealership, the car was washed and ready for me. The detailing was top notch. Basil was helpful and not pushy at all. He answered any and all questions and worked with my bank to get the purchase finalized. When the paperwork was signed, they didn't try to sell me a bunch of extra things. I really appreciated that. Overall it was very pleasant experience and everything went smoothly. The price was very competitive across 3 states, and Basil was very helpful and pleasant to interact with. I saw several reviews complain that Driven Auto didn't hold a car and sold it before they got there, so yes it really is first come first serve, but to me that is completely understandable and was communicated very clearly to me. 5 out of 5 would buy there again.
I was looking for a 2022 Navigator and Driven Auto had
I was looking for a 2022 Navigator and Driven Auto had the only one in a 300 mile radius for a competitive price. The pictures of the vehicle were excellent, so I requested more info and their salesman Basil got back with me. He was extremely helpful and even checked to see if I could reserve the vehicle since I was out of state and it was Saturday and couldn't get into the dealership until Monday. I scheduled a trip to the dealership and let Basil know. When I got to the dealership, the car was washed and ready for me. The detailing was top notch. Basil was helpful and not pushy at all. He answered any and all questions and worked with my bank to get the purchase finalized. When the paperwork was signed, they didn't try to sell me a bunch of extra things. I really appreciated that. Overall it was very pleasant experience and everything went smoothly. The price was very competitive across 3 states, and Basil was very helpful and pleasant to interact with. I saw several reviews complain that Driven Auto didn't hold a car and sold it before they got there, so yes it really is first come first serve, but to me that is completely understandable and was communicated very clearly to me. 5 out of 5 would buy there again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I had a great experience buying my Mercedes S-Class here.
I had a great experience buying my Mercedes S-Class here. Bahaa was super helpful, knowledgeable, and made the whole process easy. The car is everything I wanted and more. If you're looking for a vehicle, definitely ask for Bahaa.
I had a great experience buying my Mercedes S-Class here.
I had a great experience buying my Mercedes S-Class here. Bahaa was super helpful, knowledgeable, and made the whole process easy. The car is everything I wanted and more. If you're looking for a vehicle, definitely ask for Bahaa.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I recently purchased a Tesla Model 3 and couldn't be
I recently purchased a Tesla Model 3 and couldn't be happier with the entire experience. Bahaa was exceptional from start to finish. He was knowledgeable, patient, and always made me feel comfortable. He answered all of my questions with honesty and clarity, ensuring I understood every detail of the process. Even though I was buying from out of state, he made the whole transaction seamless. My Model 3 is exactly what I was hoping for, and I can't recommend Bahaa enough for anyone looking to buy a car!
I recently purchased a Tesla Model 3 and couldn't be
I recently purchased a Tesla Model 3 and couldn't be happier with the entire experience. Bahaa was exceptional from start to finish. He was knowledgeable, patient, and always made me feel comfortable. He answered all of my questions with honesty and clarity, ensuring I understood every detail of the process. Even though I was buying from out of state, he made the whole transaction seamless. My Model 3 is exactly what I was hoping for, and I can't recommend Bahaa enough for anyone looking to buy a car!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Brazil at Driven Auto of Oak Forest was AMAZING.
Brazil at Driven Auto of Oak Forest was AMAZING. He was very helpful and knowledgeable. Amir the finance manager was patient, understanding and helpful.
Brazil at Driven Auto of Oak Forest was AMAZING.
Brazil at Driven Auto of Oak Forest was AMAZING. He was very helpful and knowledgeable. Amir the finance manager was patient, understanding and helpful.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
They sold the car from under me while I was on the way to
They sold the car from under me while I was on the way to buy it! The $1000 "Admin" fee is a scam. Your better off using that money to ship the car you want across the country. They will not work with you on the price. Salesmen are great but the "Finance Manager" is a real piece of work. I will not recommend this dealership to anybody
They sold the car from under me while I was on the way to
They sold the car from under me while I was on the way to buy it! The $1000 "Admin" fee is a scam. Your better off using that money to ship the car you want across the country. They will not work with you on the price. Salesmen are great but the "Finance Manager" is a real piece of work. I will not recommend this dealership to anybody
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great service got the car we wanted, will be recommending
Great service got the car we wanted, will be recommending to Al my friends and family.
Great service got the car we wanted, will be recommending
Great service got the car we wanted, will be recommending to Al my friends and family.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Basil is an excellent seller, he was very attentive all
Basil is an excellent seller, he was very attentive all the time, he made me feel very comfortable at all times, very honest, excellent seller, I recommend him 👍
Basil is an excellent seller, he was very attentive all
Basil is an excellent seller, he was very attentive all the time, he made me feel very comfortable at all times, very honest, excellent seller, I recommend him 👍
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Had a great experience with James!
Had a great experience with James! Was very accommodating as an out of state buyer and I didn’t go through some of the stuff that you hear/read around in horror stories of other dealerships. Transaction was easy and (relatively) simple.
Had a great experience with James!
Had a great experience with James! Was very accommodating as an out of state buyer and I didn’t go through some of the stuff that you hear/read around in horror stories of other dealerships. Transaction was easy and (relatively) simple.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Unproffesional customer service and unprofessional
Unproffesional customer service and unprofessional mechanics. Got to get back to fix a few things they missed and they treat me like aperson who does not have any mechanical knowlege. They did not taken care on my issues. Will hire an attorney and see wgat is going to happen
Unproffesional customer service and unprofessional
Unproffesional customer service and unprofessional mechanics. Got to get back to fix a few things they missed and they treat me like aperson who does not have any mechanical knowlege. They did not taken care on my issues. Will hire an attorney and see wgat is going to happen
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- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Great customer service.
Great customer service. No pressure. Everything was really simple. I would recommend this place to someone searching for a vehicle.
Great customer service.
Great customer service. No pressure. Everything was really simple. I would recommend this place to someone searching for a vehicle.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase