Reviews
Sophia did a great job finding the Maverick I want. The purchase process was quick and easy. I would definitely recommend Sophia.
Sophia did a great job finding the Maverick I want. The purchase process was quick and easy. I would definitely recommend Sophia.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Our team enjoyed helping you find the right Ford Maverick. Knowing the purchase process felt smooth and effortless is rewarding. Your recommendation of Sofia means a great deal to us.
We are the new owners of this 2026 Explorer Platinum. Sophia was waiting for me for my appointment. Originally was going to look at another vehicle. After discussing and going over our trade in. Decided this Explorer was everything we wanted in it. Hal did a remarkable job in sales. Overall it was done via email and in person. Excellent Ford teamwork was done. I would highly recommend Fowler Ford. Great job to all in In making us happy with our purchase. Thank you.
We are the new owners of this 2026 Explorer Platinum. Sophia was waiting for me for my appointment. Originally was going to look at another vehicle. After discussing and going over our trade in. Decided this Explorer was everything we wanted in it. Hal did a remarkable job in sales. Overall it was done via email and in person. Excellent Ford teamwork was done. I would highly recommend Fowler Ford. Great job to all in In making us happy with our purchase. Thank you.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Knowing that our email and in-person teamwork made your Explorer purchase straightforward is rewarding. We’re glad Sofia could be ready for your appointment and Hal could guide you to the features you wanted. Your recommendation means a lot, and we hope you enjoy every mile in your new Explorer.
Dealership was very helpful and assisted me with my vehicle purchase. They made my process and decision to choose Fowler ford very easy and would be my first consideration if I am in the market for a new vehicle.
Dealership was very helpful and assisted me with my vehicle purchase. They made my process and decision to choose Fowler ford very easy and would be my first consideration if I am in the market for a new vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Knowing that deciding to work with our dealership felt effortless means a lot to our team. We’re pleased we could help with your new Ford F-150 purchase and honored to be your first consideration when you look for a new vehicle.
Very helpful with trying to find exactly what I was looking for. In year and price.
Very helpful with trying to find exactly what I was looking for. In year and price.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
We had a wonderful experience purchasing a car from Fatih at Fowler Ford. We were able to negotiate price by texting/calling with Fatih before making the 2 hour drive to purchase. When we arrived at the car lot Fatih greeted us with kindness and patience as we test drove and finalized everything. Definitely would recommend him to friends and family in search of a new car!
We had a wonderful experience purchasing a car from Fatih at Fowler Ford. We were able to negotiate price by texting/calling with Fatih before making the 2 hour drive to purchase. When we arrived at the car lot Fatih greeted us with kindness and patience as we test drove and finalized everything. Definitely would recommend him to friends and family in search of a new car!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
friendly and attentive, I feel heard and they act like they truly are interested and nice
friendly and attentive, I feel heard and they act like they truly are interested and nice
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
On 08/11 the Mr. Pierce replied to my email while going through a difficult time buying/inquiring about a new car at this dealer. He stated they offered me a similar vehicle at a higher discount —something I was never told until that very moment. After I agreed to the out-the-door price, signed the proposal, sent all my documentation to Mr. Pierce, and was waiting for the finance manager to call to process payment Mr. Pierce decided to disclose “one last thing” that the vehicle I agreed to buy damage free was a hail damage vehicle and they had filed a claim on it, meaning the damage will show on the Carfax report and that it was not repaired. This disclosure came after I had already signed to agree to the numbers all with him, which I consider highly unprofessional and borderline deceptive. When I offered an adjustment to the price to account for the Carfax value loss due to hail damage, the Mr. Pierce refused and gave me until the end of the day (08/14) to accept their price. This high-pressure approach, along with the late disclosure of damage, solidified my decision not to proceed.
On 08/11 the Mr. Pierce replied to my email while going through a difficult time buying/inquiring about a new car at this dealer. He stated they offered me a similar vehicle at a higher discount —something I was never told until that very moment. After I agreed to the out-the-door price, signed the proposal, sent all my documentation to Mr. Pierce, and was waiting for the finance manager to call to process payment Mr. Pierce decided to disclose “one last thing” that the vehicle I agreed to buy damage free was a hail damage vehicle and they had filed a claim on it, meaning the damage will show on the Carfax report and that it was not repaired. This disclosure came after I had already signed to agree to the numbers all with him, which I consider highly unprofessional and borderline deceptive. When I offered an adjustment to the price to account for the Carfax value loss due to hail damage, the Mr. Pierce refused and gave me until the end of the day (08/14) to accept their price. This high-pressure approach, along with the late disclosure of damage, solidified my decision not to proceed.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
Horrible experience. I was dismissed and disrespected. I went with my husband to look at a particular truck. I told them once, and my husband told them multiple times that I was looking for a truck. That only my name would be on title and loan. They continued to dismiss me and wouldn't even acknowledge me. This was from our sales guy, Chris Cantrell, the sales manager, and the finance guy. I loved the truck, so I proceeded. Brought it home on Saturday, May 10th. Left it at home Sunday while out with family for Mother's Day. Monday driving to work, it went into limp mode. Multiple sensor lights popped up. I contacted the dealership. They acted concerned, up until I realized that at bare minimum, throttle body needs replaced as well as some sensors. Dealership hardly will respond. Go somewhere else, this place is not worth it and the people are ridiculous.
Horrible experience. I was dismissed and disrespected. I went with my husband to look at a particular truck. I told them once, and my husband told them multiple times that I was looking for a truck. That only my name would be on title and loan. They continued to dismiss me and wouldn't even acknowledge me. This was from our sales guy, Chris Cantrell, the sales manager, and the finance guy. I loved the truck, so I proceeded. Brought it home on Saturday, May 10th. Left it at home Sunday while out with family for Mother's Day. Monday driving to work, it went into limp mode. Multiple sensor lights popped up. I contacted the dealership. They acted concerned, up until I realized that at bare minimum, throttle body needs replaced as well as some sensors. Dealership hardly will respond. Go somewhere else, this place is not worth it and the people are ridiculous.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
made an appointment to have our EDGE serviced.......we met with Matt who advised us it would take several days before the car could be serviced. The very next day we received a call from him to bring the car back....he arranged for a rental and the service began.....tire rotation and balance issues were addressed and corrected....GPS computer monitoring was completed....Matt treated us like family and made certain everything was working properly for our "long drive to New York." ... .he painstakingly synced our phones to the cars GPS and made sure everything was PERFECT before we left the lot...we are so appreciative of Matt's expertise and customer service!
made an appointment to have our EDGE serviced.......we met with Matt who advised us it would take several days before the car could be serviced. The very next day we received a call from him to bring the car back....he arranged for a rental and the service began.....tire rotation and balance issues were addressed and corrected....GPS computer monitoring was completed....Matt treated us like family and made certain everything was working properly for our "long drive to New York." ... .he painstakingly synced our phones to the cars GPS and made sure everything was PERFECT before we left the lot...we are so appreciative of Matt's expertise and customer service!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
excellent customer service! Chase Nelson was amazing, thank you so much, made the process so smooth and effortless and was able to drive off really fast (literally)! 5 stars!
excellent customer service! Chase Nelson was amazing, thank you so much, made the process so smooth and effortless and was able to drive off really fast (literally)! 5 stars!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car