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Scarsview Chrysler Dodge Jeep

(274 reviews)
2020 consumer dealer award
View 2 awards
2020 consumer dealer award 2019 consumer dealer award

Reviews

(274 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Scarsview Chrysler Dodge Jeep from DealerRater.

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Excellent customer service

Bala has done an excellent job of showing me and explaining to me different cars that I would like to drive. He has explain to me everything I need to know when buying a car so I would have no doubt. Best service I have ever received!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Best customer service

I had a good sales representative that worked with me and my husband. I met Bala and he sold me a vehicle and I am very happy with his services.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Sales management presented very questionable pricing

The dealership has a 1980s mindset. Little respect for the buyer's time and intelligence. Management did not intervene in the sales process and the Chrysler representative was unimpressive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

The Whippaz

Affectionate, charismatic, and a vibrant personality that rubs off on people the right way I got this car and was instantly in tune with the exterior and engine presented by this young women

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

So happy with my deal!

Both Roy and Bala were very accommodating when it came to finding the perfect car and the perfect finance option! They gave me great advice and better service! I love my car and it wouldn't had been possible without their help!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great experience

Great dealership, very friendly staff, prompt and courteous service. Will definitely go back and highly recommend them. HD a few concerns and they looked after them right away which was amazing, thanks to all.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best deal ever!

Bala helped me find the perfect Dodge van I needed. It was right within my budget, even a but below! It is perfect for my everyday use and to take my large family on trips!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

extremely poor service department

I had an appointment for a software update along with 3 other recalls for april 11 My truck wouldn't start a few days prior to the 11 I called and spoke to the service person Suresh that told me he could not find the file and to have it towed in then hung up on me. I called back and spoke to the receptionist I believe her name was Karen she was friendly and was able find my appoinment and then put me back to Suresh again he seemed confused about the appointment and rude he ended up telling me to take it to another dealership after the tow truck was on its way. once the tow truck got it there after telling me to get it towed the first time they told the truck driver to take it somewhare else. It was taken to Town Centre Chrysler dodge Jeep. Jim over there in service was able to take it and deal with the problem with out incidence this is the second time taking it there service here is good and done quickly. I will be getting all my service work done at Town centre Chrysler in the future

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Bala was amazing!

We walk out happy everytime we come to see Bala. This is our third purchase from Bala and everytime he finds exactly what we want. Bala asked me what i wanted when i got my car and i asked for a BIG RED BOW, you better believe he went through hell and back to get me my red bow!! He was patient,informative and just made my experience amazing. Thank you for everything Bala! ?🤗🙌

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

SELINA IS A ROCK STAR

BEST PARTS PERSON AROUND ALWAYS VERY HELPFUL AND PROVIDES GREAT SERVICE. sHE ALWAYS GETS BACK TO YOU IN A TIMELY FASHION AND PROVIDES NOTHING LESS THEN A 5 STAR SERVICE THIS DEALERSHIP IS LUCKY TO HAVE HER.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.