Reviews
Write a reviewWe have now purchased two vehicles from Fountain city
We have now purchased two vehicles from Fountain city motors. We also referred a friend to them and they bought a vehicle from them. There are not enough good words to say about this company. From the minute you walk in the door, you are greeted and treated with the upmost respect and kindness. The reason that we purchased our second car from them a couple of days ago is because of our first experience with them about a year and a half ago, we were sold a car that was well worth what we paid for it and it's very mechanically sound. We went into the dealership, knowing exactly what we wanted and exactly how much we had to spend. Not once did they try to move us into another financial decision other than the one we had already made. They showed us cars that were in the in our price range of excellent quality and the mileage on them was amazing. I truly believe that these Cars are chosen with care in thinking about people they'll be selling them too. The salesman that we had experienced dealing With were Eric and Travis both we outstanding in listening to our needs. , Even if you don't live in the Harrisonville area, it is well worth the drive to see their inventory and work with these two gentlemen. I truly can't see myself ever buying a car from anybody else, but Fountain city motors.
We have now purchased two vehicles from Fountain city
We have now purchased two vehicles from Fountain city motors. We also referred a friend to them and they bought a vehicle from them. There are not enough good words to say about this company. From the minute you walk in the door, you are greeted and treated with the upmost respect and kindness. The reason that we purchased our second car from them a couple of days ago is because of our first experience with them about a year and a half ago, we were sold a car that was well worth what we paid for it and it's very mechanically sound. We went into the dealership, knowing exactly what we wanted and exactly how much we had to spend. Not once did they try to move us into another financial decision other than the one we had already made. They showed us cars that were in the in our price range of excellent quality and the mileage on them was amazing. I truly believe that these Cars are chosen with care in thinking about people they'll be selling them too. The salesman that we had experienced dealing With were Eric and Travis both we outstanding in listening to our needs. , Even if you don't live in the Harrisonville area, it is well worth the drive to see their inventory and work with these two gentlemen. I truly can't see myself ever buying a car from anybody else, but Fountain city motors.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I recently had the pleasure of purchasing a 2017 Volvo
I recently had the pleasure of purchasing a 2017 Volvo XC90 from Fountain City Motors, and I couldn't be happier with my experience. From the moment I first inquired, their sales representative Eric was friendly, knowledgeable, and professional. He took the time to understand my needs and really made me feel confident about dealing with Fountain City Motors (esp impressive considering that I was purchasing the car remotely from Seattle!) Throughout the purchasing process, Eric went above and beyond my expectations. He was patient, informative, and always available to answer any questions I had. He made sure that I was comfortable with every aspect of the transaction, and provided exceptional support *weeks after* the purchase when I encountered some minor issues. His dedication to customer service is truly exceptional, and I would highly recommend him and Fountain City Motors to anyone in the market for a new or used vehicle!
I recently had the pleasure of purchasing a 2017 Volvo
I recently had the pleasure of purchasing a 2017 Volvo XC90 from Fountain City Motors, and I couldn't be happier with my experience. From the moment I first inquired, their sales representative Eric was friendly, knowledgeable, and professional. He took the time to understand my needs and really made me feel confident about dealing with Fountain City Motors (esp impressive considering that I was purchasing the car remotely from Seattle!) Throughout the purchasing process, Eric went above and beyond my expectations. He was patient, informative, and always available to answer any questions I had. He made sure that I was comfortable with every aspect of the transaction, and provided exceptional support *weeks after* the purchase when I encountered some minor issues. His dedication to customer service is truly exceptional, and I would highly recommend him and Fountain City Motors to anyone in the market for a new or used vehicle!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome Customer Service
My wife and I have been looking for a Purple Charger for the past 10 years but never found one when the timing was right. Well we happened to be searching again once we found out the Charger wasnt going to be produced in future model years. We stumbled upon this 2016 Dodge Charger R/T down at Fountain City Motors. We live over 3 hours away and decided to make the trip to look at it on a late afternoon. Tayler at Fountain City Motors not only held the car for us but also stayed open an extra hour past their normal business hours to ensure we could test drive it. When we test drove the car we noticed an Air Conditioning issue but bought the car anyway and were told if the issue didnt resolve itself just to call the dealer and they would take care of us. Well the issue got worse and so I got a quote from a local shop for over $1,000 repair job. We were nervous the dealer would find a way out of assisting us as a lot of dealers have a reputation of doing that. And the fact that we were over 3 hours away... We were pleased to see that they happily took care of the bill and kept their word on ensuring we would be satisfied with the car. This is a long winded review but I can't stress enough on how good Fountain City Motors took care of us! They are worth the drive!
Awesome Customer Service
My wife and I have been looking for a Purple Charger for the past 10 years but never found one when the timing was right. Well we happened to be searching again once we found out the Charger wasnt going to be produced in future model years. We stumbled upon this 2016 Dodge Charger R/T down at Fountain City Motors. We live over 3 hours away and decided to make the trip to look at it on a late afternoon. Tayler at Fountain City Motors not only held the car for us but also stayed open an extra hour past their normal business hours to ensure we could test drive it. When we test drove the car we noticed an Air Conditioning issue but bought the car anyway and were told if the issue didnt resolve itself just to call the dealer and they would take care of us. Well the issue got worse and so I got a quote from a local shop for over $1,000 repair job. We were nervous the dealer would find a way out of assisting us as a lot of dealers have a reputation of doing that. And the fact that we were over 3 hours away... We were pleased to see that they happily took care of the bill and kept their word on ensuring we would be satisfied with the car. This is a long winded review but I can't stress enough on how good Fountain City Motors took care of us! They are worth the drive!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
great people
The people here are pretty nice and they are helpful and relaxed theyre place of business is really relaxed it seems like and there is no pressure
great people
The people here are pretty nice and they are helpful and relaxed theyre place of business is really relaxed it seems like and there is no pressure
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2013 Ford Focus
Eric is totally awesome and such an easy person to work with! Everything was straightforward and the car is perfect for the price I paid!:)
2013 Ford Focus
Eric is totally awesome and such an easy person to work with! Everything was straightforward and the car is perfect for the price I paid!:)
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Easy to work with
Eric is great to work with and was responsive to any concerns we had...open and upfront ..pleasant experience ..would for sure shop for another vehicle here
Easy to work with
Eric is great to work with and was responsive to any concerns we had...open and upfront ..pleasant experience ..would for sure shop for another vehicle here
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Experience
Eric was extremely helpful in responding to initial inquiries about seeing and test driving a car. At the dealership, he was professional and knowledgeable with our questions. The buying process was smooth and easy. I highly recommended checking out Fountain City Motors when in the market for a used car.
Great Experience
Eric was extremely helpful in responding to initial inquiries about seeing and test driving a car. At the dealership, he was professional and knowledgeable with our questions. The buying process was smooth and easy. I highly recommended checking out Fountain City Motors when in the market for a used car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Looking for a good car
Eric is very helpful found a car online fast response..Very helpful when it Came to looking for a car..Had a lot of questions on the car and fast response
Looking for a good car
Eric is very helpful found a car online fast response..Very helpful when it Came to looking for a car..Had a lot of questions on the car and fast response
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Used car for school
School car for son. Great experience and really easy transition. Car was really clean. Thanks for making the transaction easy and affordable. HR will enjoy.
Used car for school
School car for son. Great experience and really easy transition. Car was really clean. Thanks for making the transaction easy and affordable. HR will enjoy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2009 Malibu
Both Chris and Eric were extremely helpful and made the whole process of getting me in to my new car simple and easy. I will definitely get my next car from them
2009 Malibu
Both Chris and Eric were extremely helpful and made the whole process of getting me in to my new car simple and easy. I will definitely get my next car from them
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Chris, It was great working with you on the Malibu.
