Reviews
The dealership was wonderful The best experience i have
The dealership was wonderful The best experience i have ever had buying a car Alex was great very good at his job
The dealership was wonderful The best experience i have
The dealership was wonderful The best experience i have ever had buying a car Alex was great very good at his job
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're grateful for your kind feedback! It's fantastic to hear that your car-buying experience with Alex at McGovern GMC of Westborough was the best you've ever had. We look forward to assisting you again in the future!
I was welcomed right away with a friendly sales person.
I was welcomed right away with a friendly sales person. The process was easy and straight forward. I would recommend them to anyone looking to purchase a new vehicle.
I was welcomed right away with a friendly sales person.
I was welcomed right away with a friendly sales person. The process was easy and straight forward. I would recommend them to anyone looking to purchase a new vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for recommending McGovern GMC of Westborough! It means the world to us to hear that you are happy with your purchase!
Our salesman was Zach, and he went above and beyond to
Our salesman was Zach, and he went above and beyond to make our truck buying process as painless as could be...
Our salesman was Zach, and he went above and beyond to
Our salesman was Zach, and he went above and beyond to make our truck buying process as painless as could be...
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted Zach made your experience seamless and enjoyable at McGovern GMC of Westborough. Enjoy your new truck!
Zach made my experience an easy and pleasuable one he was
Zach made my experience an easy and pleasuable one he was well organized he help make the deal and helped me through the process and continues to support me, true professional.
Zach made my experience an easy and pleasuable one he was
Zach made my experience an easy and pleasuable one he was well organized he help make the deal and helped me through the process and continues to support me, true professional.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're proud to hear Zach made your experience smooth and enjoyable at McGovern GMC of Westborough. Thank you for your feedback and support! Safe travels ahead!
Thomas has been very easy to work with and it was a
Thomas has been very easy to work with and it was a straight deal. Better financing options and great customer service.
Thomas has been very easy to work with and it was a
Thomas has been very easy to work with and it was a straight deal. Better financing options and great customer service.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mohan, thank you for sharing your great review of Thomas and the team! We appreciate your business and hope to see you again at McGovern Buick GMC of Westborough.
I had an excellent experience at McGovern GMC
I had an excellent experience at McGovern GMC Westborough. Ben, my salesman, was fantastic—he was helpful, never pushy, and kept great communication throughout the process. He really listened to what I wanted, respected my budget, and even took the time to get to know me while sharing a bit about himself, which made the experience feel personal and comfortable. Omar in finance was just as great—super friendly, honest, and transparent about everything. The dealership itself was clean, well-maintained, and in a very convenient location. Overall, the entire process was stress-free and enjoyable. I’d highly recommend them!
I had an excellent experience at McGovern GMC
I had an excellent experience at McGovern GMC Westborough. Ben, my salesman, was fantastic—he was helpful, never pushy, and kept great communication throughout the process. He really listened to what I wanted, respected my budget, and even took the time to get to know me while sharing a bit about himself, which made the experience feel personal and comfortable. Omar in finance was just as great—super friendly, honest, and transparent about everything. The dealership itself was clean, well-maintained, and in a very convenient location. Overall, the entire process was stress-free and enjoyable. I’d highly recommend them!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to highlight Ben and Omar's great work! It is gratifying to hear that they helped make your experience with us so positive. We appreciate your business and we hope to see you again at McGovern Buick GMC Westborough!
I went in optimistic, expecting to be treated fairly and
I went in optimistic, expecting to be treated fairly and believing the dealership and salesman would value earning a customer’s trust and future business. I purchased a 2024 GMC Canyon AT4 with 3,209 miles—practically new. I had actually passed on a better deal at Imperial Toyota for the same truck with more options because I didn’t appreciate the attitude of their salesperson. After negotiating and agreeing to the deal, I signed the paperwork. However, when I arrived to pick up the vehicle—driving 30 miles from my home—I found several issues. The inspection sticker hadn't been done, and the interior was riddled with stains. When I pointed this out, my salesperson assured me it would be detailed properly, telling me not to worry. The biggest issue, though, was that the salesman failed to mention the vehicle came with only one key fob. I assumed, given the vehicle’s low mileage and the fact that I was buying from a GMC dealership, it would come with two keys. When I asked about the second key at pickup, I was told there wasn’t one—no apology, no offer to make it right. I asked them to provide a second key, thinking it would be the right thing to do for both the brand and the dealership’s reputation, but I was basically told to pound sand. Would I go back there? Absolutely not. Would I recommend them to family or friends? Definitely not—and I will be sure to share my experience with their sales team.
I went in optimistic, expecting to be treated fairly and
I went in optimistic, expecting to be treated fairly and believing the dealership and salesman would value earning a customer’s trust and future business. I purchased a 2024 GMC Canyon AT4 with 3,209 miles—practically new. I had actually passed on a better deal at Imperial Toyota for the same truck with more options because I didn’t appreciate the attitude of their salesperson. After negotiating and agreeing to the deal, I signed the paperwork. However, when I arrived to pick up the vehicle—driving 30 miles from my home—I found several issues. The inspection sticker hadn't been done, and the interior was riddled with stains. When I pointed this out, my salesperson assured me it would be detailed properly, telling me not to worry. The biggest issue, though, was that the salesman failed to mention the vehicle came with only one key fob. I assumed, given the vehicle’s low mileage and the fact that I was buying from a GMC dealership, it would come with two keys. When I asked about the second key at pickup, I was told there wasn’t one—no apology, no offer to make it right. I asked them to provide a second key, thinking it would be the right thing to do for both the brand and the dealership’s reputation, but I was basically told to pound sand. Would I go back there? Absolutely not. Would I recommend them to family or friends? Definitely not—and I will be sure to share my experience with their sales team.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for leaving a review. At McGovern GMC, we value our customers and strive for a top-level customer experience. It seems like we missed the bar here and would love the opportunity to address your concerns and make things right. We have reached out to you and left a voicemail to get a better understanding of what may have happened. At your earliest convenience, please reach out to our General Manager, Taylor Campinha, directly at 508-366-8787 or via email: tcampinhahorner@mcgovernauto.com. Thank you.
As repeat customers of McGovern GMC of Westborough.
As repeat customers of McGovern GMC of Westborough. We were once again given a thoughtful and excellent service in our present lease.
As repeat customers of McGovern GMC of Westborough.
As repeat customers of McGovern GMC of Westborough. We were once again given a thoughtful and excellent service in our present lease.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for being a loyal customer and sharing your positive experience with McGovern GMC of Westborough! We're delighted to hear that our team consistently provides excellent service. We are looking forward to assisting you in the future!
was a pleasure to work with Tom viola on the trucks i
was a pleasure to work with Tom viola on the trucks i bought thank you Tom
was a pleasure to work with Tom viola on the trucks i
was a pleasure to work with Tom viola on the trucks i bought thank you Tom
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review and for giving a shoutout to Tom. We look forward to seeing you again at McGovern GMC of Westborough!
Zach K.
Zach K. was a great salesman- not pushy and was very honest. I had a great experience working with him and with McGovern GMC
Zach K.
Zach K. was a great salesman- not pushy and was very honest. I had a great experience working with him and with McGovern GMC
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Michael, we're elated to hear that Zach provided you with an honest and enjoyable experience at McGovern GMC of Westborough. Thanks for sharing your feedback!