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Subaru of Wyoming Valley

(634 reviews)
Visit Subaru of Wyoming Valley
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 4:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–4:30pm
Tuesday 9:00am–8:00pm 8:00am–4:30pm
Wednesday 9:00am–8:00pm 8:00am–4:30pm
Thursday 9:00am–8:00pm 8:00am–4:30pm
Friday 9:00am–7:00pm 8:00am–4:30pm
Saturday 8:30am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 3 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award
New (570) 609-0243 (570) 609-0243
Used (570) 609-0233 (570) 609-0233
Service (570) 299-3711 (570) 299-3711

Reviews

(634 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Subaru of Wyoming Valley from DealerRater.

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Best sales experience we ever had.

Best sales experience we ever had. No pressure and excellent experience. All the features were fully explained and great patience exercised in answering our questions. Friendly and courteous staff across the board.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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3 people out of 3 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Wyoming Valley Subaru. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

I showed up looking for a car, it was the first place I

I showed up looking for a car, it was the first place I stopped. They showed me a wonderful car, they were helpful, polite, informative, and understanding. The finance department was booked but Patrick ended up getting it all to work out and I left with my new car. I am pleased with my experience at Subaru of wyoming valley.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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3 people out of 3 found this review helpful.
Dealer response

Hello Joy, we appreciate you taking the time to leave us this feedback. Safe travels!

Nice experience.

Nice experience. Got a great car Appreciate all the help via phone before I got there

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

Dave and Bill were very helpful and friendly.

Dave and Bill were very helpful and friendly. Felt comfortable talking budget and safety concerns

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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2 people out of 2 found this review helpful.
Dealer response

Hi, thank you for your support! We're happy we could help. Our team is available should you require any extra help.

Loved Subaru of Wyoming Valley so much we went back for

Loved Subaru of Wyoming Valley so much we went back for another great deal on a 2nd Subaru. Dave Koch is super knowledgeable and looks to get you the best & most fair deal.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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2 people out of 2 found this review helpful.
Dealer response

Hi, thanks for your great review, and for giving our dealership such a five star rating! We hope you continue to choose us for all your automotive needs! Take care!

Our salesman Dave was a pleasure to work with as buying a

Our salesman Dave was a pleasure to work with as buying a new car can be unnerving. Dave made the experience for my family agreeable

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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2 people out of 2 found this review helpful.
Dealer response

Hi, we appreciate you choosing Wyoming Valley Subaru! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

This dealership is amazing.

This dealership is amazing. Everyone was very friendly and the place was clean. They had a good selection of vehicles to look at, and all of the different departments worked well together to get things done. David in sales and the finance lady, whose name I have forgotten, are incredible. They’re very helpful people and they made the experience so easy; I am seriously grateful for them both.

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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2 people out of 2 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Everyone was very helpful and friendly.

Everyone was very helpful and friendly. They patiently answered all of my questions and made sure that I was comfortable at every step.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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2 people out of 2 found this review helpful.
Dealer response

Hello, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

The service at this dealership was exceptional.

The service at this dealership was exceptional. Our sales person was very knowledgeable and very accommodating. He went out of his way to answer every question we had. The finance department was also very knowledgeable and helpful.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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1 person out of 1 found this review helpful.
Dealer response

Hi Abby, thanks for your great review, and for giving our dealership such a high star rating! We want all our customers to feel this way when leaving our dealership!

David was great to work with and really went above and

David was great to work with and really went above and beyond. He also kept us well informed along the way about timing and next steps. It was a pleasure working with him and I would highly recommend him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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2 people out of 2 found this review helpful.
Dealer response

Hi, we're so glad that we were able to go above and beyond your expectations! Thanks again for the recommendation, and have an amazing day!