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Subaru of Wyoming Valley

(634 reviews)
Visit Subaru of Wyoming Valley
Sales hours: 8:30am to 5:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–4:30pm
Tuesday 9:00am–8:00pm 8:00am–4:30pm
Wednesday 9:00am–8:00pm 8:00am–4:30pm
Thursday 9:00am–8:00pm 8:00am–4:30pm
Friday 9:00am–7:00pm 8:00am–4:30pm
Saturday 8:30am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 3 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award
New (570) 609-0243 (570) 609-0243
Used (570) 609-0233 (570) 609-0233
Service (570) 299-3711 (570) 299-3711

Reviews

(634 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Subaru of Wyoming Valley from DealerRater.

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Avery was very professional and knowledgeable.

Avery was very professional and knowledgeable. Lead ant to work with! Will definitely come back again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear Avery took such great care of you, Ermish71! We hope we can continue to be of service to you down the road!

The staff here is extremely friendly and helful

The staff here is extremely friendly and helful throughout the time I spent here buying my new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
4 people out of 4 found this review helpful.
Dealer response

Hello Seryna, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Highly Recommended! Chevy Equinox Premiere

I recently had an excellent experience buying a vehicle for my family at Subaru of Wyoming Valley! We were expertly assisted by Joe Gonda who found the perfect SUV for us. Its safety features, size & price were all great. In addition to getting the right vehicle, we ended up also getting the best offer around on our trade in. The last step of the purchase was an equally good experience thanks to Patrice our finance manager who was very informative & helpful closing the deal. We love our new SUV & I strongly recommend anyone who is looking for a vehicle to start their search here. Thank you Joe and the entire team at Subaru of Wyoming Valley!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Eugene, we appreciate you choosing Wyoming Valley Subaru! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

Quite friendly and helpful!

Quite friendly and helpful! Answered all my questions and were quite informative. They did a great job keeping me up to date on the status of my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
3 people out of 3 found this review helpful.
Dealer response

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

Avery was fantastic and he helped me get into my new

Avery was fantastic and he helped me get into my new Subaru Forester Wilderness. Highly recommend Patrick and Avery in sales with your next purchase!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new car! It is great to hear Patrick and Avery were knowledgeable and pleasant to work with. We hope to see you again! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

They were super helpful in picking out a vehicle and fun

They were super helpful in picking out a vehicle and fun to work with as well

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
4 people out of 4 found this review helpful.
Dealer response

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

Very Good

Joe G was very helpful in helping find a used vehicle and followed up with details. Very happy with purchase. Would definitely recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Marie, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Dave Koch was very knowledgeable and easy to deal with.

Dave Koch was very knowledgeable and easy to deal with. This was the easiest car buying experience I've ever had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
4 people out of 4 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

Very welcoming and extremely helpful to answer all our

Very welcoming and extremely helpful to answer all our questions about the vehicle we were purchasing. Our experience was great and would recommend it to anyone!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

awesome place get hung up on when trying to schedule

awesome place get hung up on when trying to schedule my first oil change,was under the impression it was a walk in service explained and was informed I should have made a prior appointment. nice service hanging up on a person that just sent over 30k on a car

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Consumer response

not the only subaru dealer in valley

Dealer response

Good afternoon Unfknrl, thank you for sharing your experience with us. We are disappointed to learn of this situation and would like the opportunity to try and make this up to you. Please reach out to me at my direct line (570.392.2055) when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction. I look forward to discussing this situation with you. David Centak - General Manager - Subaru of Wyoming Valley