Reviews
30,000 maintenance checkup
I was very please with the service and speed of my appointment. The staff was very friendly and helpful. They answered all my questions and kept me updated on the car. I like coming to this dealership as they know me by name and are always very helpful when it comes to the care and its maintenance.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, thank you so much for your positive comments about Wyoming Valley Subaru! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Top notch from start to finish. Everyone was friendly,...
Top notch from start to finish. Everyone was friendly, helpful, and respected my time. The walk through introduction to all staff members truly showed that everyone is part of a team, all equal, all helping each other to help me the customer. Honesty, integritry, value, and commitment abound everywhere you go in this dealership. The way this dealership is operated is a model that should be seen. First visit, not my last. Congrats to all on a job well done!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing your recent experience with us, Drew! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!
Dennis in service is always personable, professional and...
Dennis in service is always personable, professional and extremely helpful. Our salesperson Patrick is very knowledgeable and made our buying experience a pleasure from beginning to end. Fred Davis in finance very professional and a no pressure joy to work with. Our overall experience is definitely above a five star rating.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know Dennis was so helpful! We hope you continue to choose us for all your automotive needs! Take care!
My husband and I came to your dealership looking for a...
My husband and I came to your dealership looking for a Legacy Limited. We did find exactly what we were looking for. We were helped by Joe Mercado. Joe was excellent, he knew the car was for me. I found it refreshing that he looked at me and spoke to me, a very big deal. Everything went smoothly and I would highly recommend Wyoming Valley and Joe. Thank you Joe!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're glad to hear you found our staff to be so informative and helpful. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
I went to subaru of wyoming valley because a family...
I went to subaru of wyoming valley because a family member told me they had great cars. It was so much more than buying a car. As soon as I walked in I was greeted like I was part of a family not just another customer. I didn't have any credit and Joe G made sure to get me into the car I wanted! He was polite, knowledgeable and wasn't pushy at all! I walked out that day with the car I wanted so I want to thank the whole staff at wyoming valley subaru!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Taylor, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!
Routine service
Good service tech, service done quickly at a fair price.
- Customer service 5.0
- Buying process 3.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Subie, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!
Excellent
Very professional and courteous . Sales person was very informative and courteous
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Tom, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Thank you so much for choosing Wyoming Valley Subaru as your first choice for service!
Service
my service was done very quickly and jon vancampen made sure I got the tech that was requested ! Great service !
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Debbie, thank you for your kind review; we are happy to pass along your comments to Jon here at Wyoming Valley Subaru! We hope you continue to choose us for all your automotive needs! Take care!
I purchased a 2021 Outback from Subaru of Wyoming Valley....
I purchased a 2021 Outback from Subaru of Wyoming Valley. It was an excellent experience. Nick, my Sales Consultant, was professional, knowledgeable, and extremely helpful. He clearly explained all of the purchase options, as well as everything associated with the car. The experience was painless, no pressure, and I would highly recommend purchasing a car from this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Brian, thank you for your kind review; we are happy to pass along your comments to Nick here at Wyoming Valley Subaru! We hope you continue to choose us for all your automotive needs! Take care!
Great service team . Jon Van Campen is very good......
Great service team . Jon Van Campen is very good... always informative and helpful!!! I always call him when I need assistance!!!! Thanks and have a nice day
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!