Reviews
Stopped by for my first oil change without an
Stopped by for my first oil change without an appointment. Told it would be around an hour to hour and 15 minutes. They were done in 45 minutes including me asking for the catch can and oil cooler to be drained. That is listening to the customer!
Stopped by for my first oil change without an
Stopped by for my first oil change without an appointment. Told it would be around an hour to hour and 15 minutes. They were done in 45 minutes including me asking for the catch can and oil cooler to be drained. That is listening to the customer!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re thrilled to hear about your positive experience during your oil change. Our team always aims to exceed expectations, and it’s great to know we hit the mark. We appreciate your feedback and look forward to seeing you again soon! Regards, Heath Wacker General Manager heath.wacker@earnhardt.com
Breaking down 1500 miles from home is never fun, After
Breaking down 1500 miles from home is never fun, After the part was delivered, they went out of their way to get it put in and got me back on the road. Johnny always returned answered the phone every time i called/text to let me know the status of the job. Thanks Again!! PS. Made it home with no problems.
Breaking down 1500 miles from home is never fun, After
Breaking down 1500 miles from home is never fun, After the part was delivered, they went out of their way to get it put in and got me back on the road. Johnny always returned answered the phone every time i called/text to let me know the status of the job. Thanks Again!! PS. Made it home with no problems.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re thrilled to hear about your positive experience, Terry! Our team is dedicated to getting you back on the road as quickly as possible. It’s great to know Johnny kept you informed throughout the process. Safe travels, and thank you for your kind words! Regards, Heath Wacker General Manager heath.wacker@earnhardt.com
Great service Dept team esp.
Great service Dept team esp. HENRY. Very spacious and cozy lounge area with coffee and snacks. Team caught leaking water pump under warranty and got me back on road in a timely manner. I live in another state but choose this dealership when in town as above par to others.
Great service Dept team esp.
Great service Dept team esp. HENRY. Very spacious and cozy lounge area with coffee and snacks. Team caught leaking water pump under warranty and got me back on road in a timely manner. I live in another state but choose this dealership when in town as above par to others.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic review! We’re thrilled to hear that Henry and our service team provided you with top-notch care. It’s great to know you enjoyed our lounge amenities and that we could help you get back on the road quickly. We appreciate your loyalty! Regards, Heath Wacker General Manager heath.wacker@earnhardt.com
Great service like always Jeff took good care of me and
Great service like always Jeff took good care of me and my truck Highly Recommend d
Great service like always Jeff took good care of me and
Great service like always Jeff took good care of me and my truck Highly Recommend d
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the fantastic feedback! We're thrilled to hear that Jeff provided you with excellent service and took great care of your truck. Your recommendation means a lot to us, and we look forward to serving you again! Regards, Heath Wacker General Manager heath.wacker@earnhardt.com
I had a very good experience with the dealership.
I had a very good experience with the dealership. Jonathan was very professional and informative.
I had a very good experience with the dealership.
I had a very good experience with the dealership. Jonathan was very professional and informative.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the fantastic feedback, Doug! We’re thrilled to hear you had a great experience and that Jonathan provided you with excellent service. We appreciate your support and look forward to helping you again in the future! Regards, Heath Wacker General Manager heath.wacker@earnhardt.com
I've had terrible experiences with a previous Earnhardt
I've had terrible experiences with a previous Earnhardt dealership. But, I racked it up to management, not ownership. So, tried QC after my last bad experience elsewhere. Jonathon and Jeff have been SUPERB!!!! We had one little glitch with a typo for my warranty. But, Jeff and staff got it fixed in a jiffy. Also, a business trip got delayed due to my trouble, and Jeff moved heaven and earth to get me to my appointment with only a minor rescheduling requirement. In all cases, this team has been pleasant, capable, communicative, and effective. THANK YOU!!!!!
I've had terrible experiences with a previous Earnhardt
I've had terrible experiences with a previous Earnhardt dealership. But, I racked it up to management, not ownership. So, tried QC after my last bad experience elsewhere. Jonathon and Jeff have been SUPERB!!!! We had one little glitch with a typo for my warranty. But, Jeff and staff got it fixed in a jiffy. Also, a business trip got delayed due to my trouble, and Jeff moved heaven and earth to get me to my appointment with only a minor rescheduling requirement. In all cases, this team has been pleasant, capable, communicative, and effective. THANK YOU!!!!!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We’re thrilled to hear that Jonathon and Jeff provided you with exceptional service and resolved everything swiftly. Your satisfaction means a lot to us, and we appreciate your trust in our team. Looking forward to serving you again! Regards, Heath Wacker General Manager heath.wacker@earnhardt.com
Very professional and quick with conducting sale.
Very professional and quick with conducting sale. They had most everything ready when we arrived. This was good because we came in from Tucson to make the purchase.
Very professional and quick with conducting sale.
Very professional and quick with conducting sale. They had most everything ready when we arrived. This was good because we came in from Tucson to make the purchase.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your fantastic review! We're thrilled to hear your experience was smooth and efficient. We appreciate you making the trip from Tucson and look forward to serving you again in the future! Regards, Heath Wacker General Manager heath.wacker@earnhardt.com
If you are in need of a new or used vehicle ask for Mike
If you are in need of a new or used vehicle ask for Mike Jackson! Our car suddenly stopped working and it was permanently broken. We were in a jam because we needed at least one car to share to get to work. Mike was able to get us not one but two vehicles by the same afternoon after telling him our situation just that morning. He is amazing and he helped my family in so many ways. Thank you Mike! I highly recommend this dealership and Mike for your vehicle needs.
If you are in need of a new or used vehicle ask for Mike
If you are in need of a new or used vehicle ask for Mike Jackson! Our car suddenly stopped working and it was permanently broken. We were in a jam because we needed at least one car to share to get to work. Mike was able to get us not one but two vehicles by the same afternoon after telling him our situation just that morning. He is amazing and he helped my family in so many ways. Thank you Mike! I highly recommend this dealership and Mike for your vehicle needs.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your experience, Michelle! We're thrilled to hear that Mike provided such exceptional service and helped your family find the perfect vehicles. Your recommendation means a lot to us, and we’re here to assist with any future needs! Enjoy your new rides! Regards, Heath Wacker General Manager heath.wacker@earnhardt.com
If you are in need of a new or used vehicle ask for Mike
If you are in need of a new or used vehicle ask for Mike Jackson! Our car suddenly stopped working and it was permanently broken. We were in a jam because we needed at least one car to share to get to work. Mike was able to get us not one but two vehicles by the same afternoon after telling him our situation just that morning. He is amazing and he helped my family in so many ways. Thank you Mike! I highly recommend this dealership and Mike for your vehicle needs.
If you are in need of a new or used vehicle ask for Mike
If you are in need of a new or used vehicle ask for Mike Jackson! Our car suddenly stopped working and it was permanently broken. We were in a jam because we needed at least one car to share to get to work. Mike was able to get us not one but two vehicles by the same afternoon after telling him our situation just that morning. He is amazing and he helped my family in so many ways. Thank you Mike! I highly recommend this dealership and Mike for your vehicle needs.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your fantastic review, Michelle! We're thrilled to hear that Mike was able to assist you so effectively during a tough time. Your recommendation means a lot to us, and we’re glad you found what you needed. Enjoy your new vehicles! Regards, Heath Wacker General Manager heath.wacker@earnhardt.com
Great customer SERVICE work Joe Wilson was my service
Great customer SERVICE work Joe Wilson was my service advisor did an excellent job Have been there 3 times while traveling around the USA touring. I wish sometimes I was closer when I needed preventative maintenance but not always possible. Beverages provided. And the text you with updates while you wait and stop by to keep you informed of the progress of your vehicle.
Great customer SERVICE work Joe Wilson was my service
Great customer SERVICE work Joe Wilson was my service advisor did an excellent job Have been there 3 times while traveling around the USA touring. I wish sometimes I was closer when I needed preventative maintenance but not always possible. Beverages provided. And the text you with updates while you wait and stop by to keep you informed of the progress of your vehicle.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re thrilled to hear about your positive experiences with Joe and our team. We strive to provide excellent service and keep our customers informed. Safe travels, and we hope to see you again! Regards, Heath Wacker General Manager heath.wacker@earnhardt.com