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Reviews
I was able to get a car that I think I will like with
I was able to get a car that I think I will like with less hassle than many places. Salesman Kyle Halter was very nice
I was able to get a car that I think I will like with
I was able to get a car that I think I will like with less hassle than many places. Salesman Kyle Halter was very nice
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Cindy and Zach were great!
Cindy and Zach were great! Everything was on point. Financing was super fast and easy.
Cindy and Zach were great!
Cindy and Zach were great! Everything was on point. Financing was super fast and easy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the wonderful feedback about Cindy and Zach! We're thrilled the financing process was fast and easy for you. We appreciate you choosing Reliable Subaru.
Cindy S in Sales was phenomenal!
Cindy S in Sales was phenomenal! She assisted me with every question and concern with kindness and patience. Wonderful experience purchasing my first Subaru!
Cindy S in Sales was phenomenal!
Cindy S in Sales was phenomenal! She assisted me with every question and concern with kindness and patience. Wonderful experience purchasing my first Subaru!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're thrilled to hear about your wonderful first Subaru purchase experience! Cindy provided exceptional support with the care and patience you deserved. Your positive feedback means so much to us, and we're honored to have earned your trust. Welcome to the Subaru family!
Cindy Sims was our salesperson and did an excellent job.
Cindy Sims was our salesperson and did an excellent job. She was very knowledgeable about the vehicle we purchased. The finance person Zac was also very knowledgeable.
Cindy Sims was our salesperson and did an excellent job.
Cindy Sims was our salesperson and did an excellent job. She was very knowledgeable about the vehicle we purchased. The finance person Zac was also very knowledgeable.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing your experience, Pat! We're glad Cindy and Zac provided you with knowledgeable service throughout your vehicle purchase. Your positive feedback means a great deal to us at Reliable Subaru. We appreciate you choosing us and hope you enjoy your new vehicle!
The dealership was nice, and they had so many options.
The dealership was nice, and they had so many options. Cindy was very helpful with our purchase! I would definitely go back
The dealership was nice, and they had so many options.
The dealership was nice, and they had so many options. Cindy was very helpful with our purchase! I would definitely go back
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are pleased to hear about your positive experience with our wide selection of vehicles. It sounds like having many options made your visit worthwhile. We're thrilled that our team member provided such helpful assistance during your purchase process. Your feedback about the dealership environment and service means a great deal to us at Reliable Subaru. We look forward to serving you again in the future.
I was on long road trip, a service was due( covered by my
I was on long road trip, a service was due( covered by my out of state warranty, which I had to be aggressive to get them to honor) they changed the oil and rotated. The tires told me they broke off two or three lug nuts they replaced them. It was the end of the day they gave me my automobile back and it made a loud scraping noise. I took it back to them without even leaving the parking lot the mechanic walks out with the service manager present, takes a crowbar in between the spokes in the wheel and hit something,(I wish I would’ve video take this again. The service manager was standing right there.) I assume the dust cover and it’s been aggravating ever since (yes I did drive it back to Florida like that, but high speed. I didn’t know it , that was on Friday the next day Saturday I buried my brother in Kimberly city Missouri)I’m in Florida now my home Subaru dealership is trying to correct it. Subaru is a well engineered automobile i’m pleased with the vehicle. I have 123,000 miles on this 2017 outback and still very pleased with the vehicle, just didn’t have a good experience at this dealership, too much information? Lol.db
I was on long road trip, a service was due( covered by my
I was on long road trip, a service was due( covered by my out of state warranty, which I had to be aggressive to get them to honor) they changed the oil and rotated. The tires told me they broke off two or three lug nuts they replaced them. It was the end of the day they gave me my automobile back and it made a loud scraping noise. I took it back to them without even leaving the parking lot the mechanic walks out with the service manager present, takes a crowbar in between the spokes in the wheel and hit something,(I wish I would’ve video take this again. The service manager was standing right there.) I assume the dust cover and it’s been aggravating ever since (yes I did drive it back to Florida like that, but high speed. I didn’t know it , that was on Friday the next day Saturday I buried my brother in Kimberly city Missouri)I’m in Florida now my home Subaru dealership is trying to correct it. Subaru is a well engineered automobile i’m pleased with the vehicle. I have 123,000 miles on this 2017 outback and still very pleased with the vehicle, just didn’t have a good experience at this dealership, too much information? Lol.db
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Chris Cox Sold us a wilderness Subaru We helped us
Chris Cox Sold us a wilderness Subaru We helped us with the whole process! Go to him if ya need a car !!
Chris Cox Sold us a wilderness Subaru We helped us
Chris Cox Sold us a wilderness Subaru We helped us with the whole process! Go to him if ya need a car !!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the wonderful review! We're so glad to hear that Chris provided you with excellent service throughout the entire process. We truly appreciate your recommendation and are happy to know you had a great experience. Enjoy your new Subaru!
Bate and switch car lot.
Bate and switch car lot. Showed one price on internet and in the office it was 2000 more. Also had over 5000 in add on over advertised price. Took my keys and would not give them back. Had to ask over 10 times to receive my keys so I could leave. Will never step foot on this dealership again.
Bate and switch car lot.
Bate and switch car lot. Showed one price on internet and in the office it was 2000 more. Also had over 5000 in add on over advertised price. Took my keys and would not give them back. Had to ask over 10 times to receive my keys so I could leave. Will never step foot on this dealership again.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We apologize for the negative experience you encountered and appreciate you bringing this to our attention. We strive for transparency in all of our dealings and take situations like this seriously. To further address your concerns, please reach out to Paul Becker at Pbecker@vtaig.com. We hope to resolve this matter and regain your trust. Thank you for your feedback.
James was Very helpful and knowledgeable.
James was Very helpful and knowledgeable. Looking forward to our next visit for our vehicle purchase !!
James was Very helpful and knowledgeable.
James was Very helpful and knowledgeable. Looking forward to our next visit for our vehicle purchase !!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for taking the time to share your experience. We are happy to read that our team has been able to provide exceptional service for you. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty.
From start to finish, the best dealership I've ever dealt
From start to finish, the best dealership I've ever dealt with. Very professional and responsive.
From start to finish, the best dealership I've ever dealt
From start to finish, the best dealership I've ever dealt with. Very professional and responsive.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Susan, Thank you for your review. We are so happy to hear you had a great experience with us. Please visit us again for all of your auto needs.