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Audi Fletcher Jones

(1,448 reviews)
Visit Audi Fletcher Jones
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 8:00am–1:00pm
Sunday 10:00am–7:00pm Closed
2023 consumer dealer award
View 4 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (949) 467-9345 (949) 467-9345
Used (949) 891-0512 (949) 891-0512
Service (949) 891-0532 (949) 891-0532

Reviews

(1,448 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Audi Fletcher Jones from DealerRater.

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Great experience and Alex Ball was very helpful through

Great experience and Alex Ball was very helpful through the process.. thanks for maligning it easy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, Thank you so much for your 5-star rating and feedback! We are so thrilled to hear that Alex was able to assist you throughout the sales process and getting you into the car of your dreams. Thank you for allowing us the opportunity to earn your business and congratulations on your new vehicle! Warm wishes, Your Friends and Family at Audi Fletcher Jones

Stacy Gordon was amazing. Friendly, helpful, and very...

Stacy Gordon was amazing. Friendly, helpful, and very positive throughout the process. He made it easy to buy a car and there was never any pressure, which I appreciated. Wonderful environment as well. Overall had a great experience buying through this dealership and would recommend it to anyone! Could not be more happy about my new Audi purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hello, We greatly appreciate you taking the time to post your 5-star review! We are so thrilled to hear that Stacy was able to assist from start to finish in the car buying process. Making the experience easy, smooth and enjoyable is what we strive for every day! Thank you for your recommendations. We look forward to continuing to serve you. Congratulations on your new Audi! Warm wishes, Your Friends and Family at Audi Fletcher Jones

Amazing service

Go see Yasser he is the best and helped me and my wife find the cars of our dreams! Thank you so much Audi fletcher jones!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Trevor, Thank you so much for your 5-star rating and kind feedback! We strive to be the best dealership out there and provide the greatest selection as well as fair pricing. It brings us great joy hearing that Yasser was able to help you and your wife find the car of your dreams! Congratulations on your new vehicle! Wishing you many miles of enjoyment. Kind Regards, Your Friends and Family at Audi Fletcher Jones

Mike Burns was fantastic. He was quick, communicative,...

Mike Burns was fantastic. He was quick, communicative, and kind. I look forward to working with him again in the future

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello Vindeepbhandari, Thank you for coming in and working with Mike. We are pleased to hear you had such a great experience. We look forward to working with you again. Best, Your friends and family at Audi Fletcher Jones

Professional staff. Low pressure sales and determined to...

Professional staff. Low pressure sales and determined to understand why I chose to come in. Clean and professional environment and inventory. I came in for a specific used car and and it was ready, as far as functioning properly, clean, and staged.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hello Williamscm95, Congratulations on your beautiful new Audi. Thank you for coming in and working with Holly and the team. We look forward to working with you again. Best, Your friends and family at Audi Fletcher Jones

Very nice and friendly staff. Had a lot of help the...

Very nice and friendly staff. Had a lot of help the entire process. Yassir was an amazing salesman and helped me get the perfect car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello Sblakely94, Congratulations on your beautiful new Audi! Thank you for coming in and working with Yasser and the team. We look forward to working with you again. Best, Your friends and family at Audi Fletcher Jones

Everyone at this dealership went above and beyond to help...

Everyone at this dealership went above and beyond to help me. Such a positive and welcoming visit and car purchasing experience!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Alkergin, Thank you for coming in and working with Andi and Collin! We're pleased to hear you had such a great experience and look forward to working with you again. Best, Your friends and family at Audi Fletcher Jones

Garrett took great care of me. I appreciate his full...

Garrett took great care of me. I appreciate his full transparency with me; was very consultative

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello Azouzmalik, Thank you for coming in and working with Garrett, we are pleased to hear you had a great experience. We look forward to working with you again. Best, Your friends and family at Audi Fletcher Jones

I was shocked by the $ 10,000.00 addendum tacked on to...

I was shocked by the $ 10,000.00 addendum tacked on to the MSRP price which was revealed to me only after I said I wanted to purchase the car. Cesar Zavala smoothed the way to reach a more realistic and fair price close to the MSRP that made this deal possible. Cezar was a great salesman and communicator and the entire experience after the initial shock was truly exceptional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello, Thank you so much for your 5-star review and feedback! We are so thrilled to hear that Cesar was so helpful and supportive in reaching a realistic and fair price that worked for you. Audi Fletcher Jones strives to be the best dealership out there and provide the greatest selection with the most insightful sales team members. Congratulations on your new vehicle! We wish you many miles of enjoyment! Warm wishes, Your Friends and Family at Audi Fletcher Jones

My wife and I had the good fortune of having Derek Chaves...

My wife and I had the good fortune of having Derek Chaves to help with our purchase of a new Audi A4. Derek was most helpful, friendly, patient and professional during our meeting. He did a good job checking up with us following the sale to make sure that there were no issues with the new car and that we were happy driving it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello Philip, Congratulations on your beautiful new Audi A4! Thank you for coming in and working with Derek. We look forward to working with you again next time. Best, Your friends and family at Audi Fletcher Jones