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AutoNation USA Henderson

(251 reviews)
Visit AutoNation USA Henderson
Sales hours: 9:00am to 8:00pm
View all hours
Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday Closed
2024 state dealer award
View 2 awards
2024 state dealer award
2024 consumer dealer award
(888) 266-6803 (888) 266-6803

Reviews

(251 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation USA Henderson from DealerRater.

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Jose Escobedo is amazing!

I highly recommend buying a used car from Jose E. He was extremely friendly, patient with me and my kids and made me feel comfortable. I love my vehicle. Thank you Jose E!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Stacy, thanks so much for the warm recommendation of the team here at AutoNation USA Henderson. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

AutoNation is amazing

AutoNation is an amazing place to buy a car! I would recommend this place to anyone looking for a vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Craig, thank you for taking the time to share your feedback with us. We appreciate your recommendation of AutoNation USA Henderson and we hope to be of service again in the future.

Great place!

Great place! Very clean and super friendly staff. Mireya showed me the different options of the specific model I was looking for across the valley. I recommend them to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hello, it means so much to us that you chose our dealership! We appreciate your recommendation of AutoNation USA Henderson and we hope to be of service again in the future.

Grace was outstanding!

Grace and her sales manager Joseph went above and beyond to help my mother get her dream car, honestly best car buying experience so far! Thank you guys so much, you are awesome!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Krystine, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

Estoy muy contenta fui y me atendió José Escobedo muy

Estoy muy contenta fui y me atendió José Escobedo muy amable con buen carisma y servicio al cliente

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hola, gracias por tu reseña positiva. Estamos felices de haberle sido de utilidad. Como uno de nuestros valiosos clientes, queremos agradecerle sinceramente por su negocio y esperamos verlo aquí nuevamente en el futuro.

They had great customer service, they were fast and frie

They had great customer service, they were fast and frie dly no hassle excellent people

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Not informative

Was offered a price after inspection they lowered the offer which is ok. But after sitting for two hours said can’t get it done today,so I leave car and come back the next day frustrated so I asked for a manager and the young man went and spoke with him and came back to me and said we can’t even do the second in person offer. My complaint is wasted time and the manager didn’t even have the decency to come meet with me. Oh and the staff walking around while eating a sandwich in the showroom is very unprofessional and kinda gross. Classy bunch here no one ever said.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 2.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hi Steve, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (725) 400-4001. We'd appreciate the chance to make your experience a positive one.

Car buying experience

CJ and Tommy and the team were very professional. Making the car buying process every easy. Would recommend family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Adbeel, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Nice and friendly staff.

Nice and friendly staff. Not pushy. Willing to help you learn your new to you vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Service

Excelente serv�cio, muy buena introducci�n del personal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hola Oduver, ¡nos alegra saber que tuviste una experiencia tan positiva con nuestro equipo! No dude en llamarnos si alguna vez necesita algo. ¡Mantente seguro en la carretera!