Bettenhausen Fiat

Repeat customer, I have purchased over six cars from this dealership. Service is always great. Their service department is always great and friendly.

I called to get a last-minute oil change. They got me in right away. Customer service was excellent.

There are some dealerships and then there is Betthenhausen Fiat! Great folks that made the process so simple!

They were very knowledgeable and professional service done right in a timely manner thank you

Easy to purchase a new car and trade in a used car. No games or deception.

john jabar was super helpful with my purchase and made it real smooth.many thanks on such great service!!!!

Don’t trust a word they say, just like they admit to in the paper work they make you sign. They will lie and will not accept responsibility for misleading you. I purchased a “like new car” with 4785 miles on it. What arrived was a car with all four wheels having clear visual scratches and gouges. A front bumper that had scratches and gouges with missing paint, that also had incomplete body work done, leaving a patch of matte paint with no clear coat applied. The car needs a front-end alignment as the car drifts to the right. None of these obvious issues were disclosed as part of the purchase, and in a car with so few miles I do not consider normal wear. To pile onto the issues, they refused to provide the pre shipment photos to help identify if clear visual damages were known before the vehicle left the dealership or something that happened in shipping. They have not responded after three weeks of requests for information. When I started to initiate a damage claim, they claimed things would be straightened out and that switched to, of course they were not going to cover damages to the wheels I should have expected them. This is only true if when going through the purchase and I asked if there was any damage to the car I was told the truth. I was not told the truth and I was not offered any compensation for the misleading claims made about the vehicles condition. Don’t trust a word they say and have the vehicle inspected by a known and trusted third party. They do not accept responsibility for misleading claims and refuse to respond when asked direct questions to try and resolve known issues.

Don’t trust a word they say, just like they admit to in the paper work they make you sign. They will lie and will not accept responsibility for misleading you. I purchased a “like new car” with 4785 miles on it. What arrived was a car with all four wheels having clear visual scratches and gouges. A front bumper that had scratches and gouges with missing paint, that also had incomplete body work done, leaving a patch of matte paint with no clear coat applied. The car needs a front-end alignment as the car drifts to the right. None of these obvious issues were disclosed as part of the purchase, and in a car with so few miles I do not consider normal wear. To pile onto the issues, they refused to provide the pre shipment photos to help identify if clear visual damages were known before the vehicle left the dealership or something that happened in shipping. They have not responded after three weeks of requests for information. When I started to initiate a damage claim, they claimed things would be straightened out and that switched to, of course they were not going to cover damages to the wheels I should have expected them. This is only true if when going through the purchase and I asked if there was any damage to the car I was told the truth. I was not told the truth and I was not offered any compensation for the misleading claims made about the vehicles condition. Don’t trust a word they say and have the vehicle inspected by a known and trusted third party. They do not accept responsibility for misleading claims and refuse to respond when asked direct questions to try and resolve known issues.

I’m very satisfied with the attention to detail and the beautiful vehicles Shannon was so kind and informative!

Very friendly and informative. Kept me up to date on the progress of my car!