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Long Chevrolet Buick GMC

(94 reviews)

Reviews

(94 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great Customer Servise John G!

Stopped by to look at some vehicles when John G. came up and asked what I was looking for. He showed me a few that were exactly what we wanted and well within my price range. I came back a couple minutes before they closed with my fiancé and they had no problem staying after to show her as well. They did everything to make sure we got what we wanted, at a great price and in a timely manner. All the vehicles we looked at were clean and well maintained. The staff is friendly the service is great I couldn't ask for a better experience, I will be recommending anyone who is looking into getting a new vehicle to go to Long of Athens and ask for John G!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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friendly service

friendly attitude, worked out well, lots of care to get a car for us, experience was comfortable with Doug Clark, He was respectful to us. Would deal with him again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Customer

Bran new Lemmon and not satisfied with service department staff, stopped answering my calls. Chevy cruze that leaks and is being tore apart and rebuilt so I'm sure more will wrong with it than a leak.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Used truck Shopping

My Grandfather and I visited long Chevrolet yesterday after looking at used trucks and met John Rouse and he was able to get us into a used 2018 Colorado. Exactly what we were looking for and at a steal. Very happy with our purchase and will definitely be going back to Long from now on. Thanks for your help John Rouse.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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John G

John G did a great job getting me a car very happy with my visit, I would recommend him for purchasing a car think you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Purchase of my 2018 Chevy Silverado

We pulled into the lot at Long of Athens and planned on browsing for a new Silverado. We met Jeremy Rowland within minutes of arriving on the lot. I had looked for new Silverados and knew what I wanted. We test drove a 2018 Silverado LT Z71 and were impressed. We discussed the trade value of my Silverado and the best price of the new truck, came to a very reasonable agreement , signed the paperwork, transferred my stuff to the new truck and drove it home. I would strongly recommend Jeremy Underwood if you are looking to buy a vehicle. The entire staff was very professional and courteous. Loved my old Silverado and my new Silverado too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great place to buy!

Just purchased a 2019 Silverado from John Rouse. Once again, great experience and quality product. I highly recommend Long of Athens. For your next vehicle purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Must just be me. I tried to buy a truck there.

Stopped by - met by a nice salesman - took a test drive - no contact from them since. I called made and offer - and if it were not acceptable I get that - but a call back would be nice. I will shop elsewhere even if it means paying more - Not that I would know since I have no info from them. Oh and that salesman has quit already.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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John Gravellese

John Gravellese did a great job fast easy and respectful I love my new buick so much better than don ledfords I would recommend them to everyone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Brenda.

Doug Clark is the best salesman ever. If you need a new vehicle and want someone to understand your needs and get you the best deal go to Long of Athens and ask for Doug Clark. You will not be unhappy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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