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#1 Cochran Nissan West Hills

(282 reviews)
Visit #1 Cochran Nissan West Hills
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
New (412) 530-4035 (412) 530-4035
Used (412) 530-4034 (412) 530-4034
Service (412) 530-4218 (412) 530-4218

Reviews

(282 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of #1 Cochran Nissan West Hills from DealerRater.

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Purchasing a Murano

My husband and I have been looking for a car for several months and this Nissan dealership in Coroapolis was By Far THE BEST EXPERIENCE from the moment we walked through the door Jim Quaye and Mike Foley were Beyond Excellent...true gentlemen Thank you Jim Quaye And Mike Foley and All of the staff

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Paige deserves a promotion!

Paige made our process to purchase our new vehicle very enjoyable. She was very knowledgeable & full of charisma. George in finance was very informative on the warranty and completed our great experience. However ,the used car manager that day Jack was very rude and unprofessional to my husband after the vehicle was purchased . We would have walked away from the deal if we would have met him first, thankfully for Paige we didn't . We love our vehicle, Paige deserves a promotion !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My First Lease

I am so lucky that I when to #1 Cochran Nissan West Hills to lease my first car!! I am 21 year old college student who also works full time, so it is imperative that I have a safe and reliable vehicle. Not only did this dealership find me the PERFECT car but they also kept it within my price range. Dustin Davis was UNBELIEVABLE! He was so loyal and dedicated to finding me the best car for the best price. He was so willing to get me the best deal possible. I will always recommend someone to go see him! I also worked with George Mascio and Paul Slinger. Both of these employees made sure that I knew exactly about everything that I was getting in my lease. They wanted to assure me I understood everything that was in the fine print! Finally, I work with Jack Molitoris. He was the one who made sure I was getting the most for my vehicle that I was trading in. Overall, my experience was AMAZING and I ABSOLUTELY love my vehicle thanks to everyone at #1 Cochran Nissan!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate your kind feedback. Thank you for giving us the opportunity to assist in your search for the right vehicle. We look forward to seeing you on the road.

Good staff and excellent services

Staff is really helpful and go extra mile to extend the support. Special thanks to Paige & George. I was scared to buy a used car, but I'm really satisfied with it. I'll prefer Cochran for my future purchases.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

First car!

I have been looking for a Mini Cooper for about 3 months. I was lucky to have found the best one I’ve seen at #1 Cochran West Hills Nissan. The staff here was beyond helpful. I thought that car shopping was a bad experience then I found this dealership. I got the best deal because the staff really works with you! You won’t be disappointed if you buy from them. Justin, Jim and Paul were so helpful and consistent at giving me updates about this car. When I buy a car in the future I would want to work with them again! So if you are looking for a car #1 Cochran West Hills Nissian is the place to go! 10 out of 10!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Very friendly dealership.

Excellent customer service at this dealership. Justin Hill was very helpful and knowledgable with all my questions. Even when I came back the next day, he took the time to show me how to use a feature on my car. I would not hesitate going to this dealership again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I had a great experience. Justin was very helpful and gladly

I had a great day today. I’ve dealt with Justin before and was glad that he was the person helping me get my new vehicle today.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Frantastic Experience - Exceeded all Expectations

In my opinion, #1 Cochran Nissan is the BEST dealership in the area. Other dealerships that I've visited were friendly, however, I felt pressured to make a decision quicker than I was prepared to do; with Nissan and in particular, Justin Hill, I DID NOT feel any pressure. I started this process in early May, but because of personal problems and a terminal illness with my mom, I had to postpone my purchase until late July. When the day finally arrived, Justin was fully prepared with total costs, required money at time of signing and what my monthly payment would be for my chose of vehicle. Because of financial responsibilities, Justin offered me 3 absolutely great options. I chose the 2018 Kicks; I love it! It is within my budget, looks great, drives very well and is a great color;Deep Pearl Blue. Justin and Paul were wonderful to work with and in the end, I feel confident that I have two new friends. They are both tremendous assets to #1 Cochran Nissan. Knowledgeable, professional, understanding and kind. I will always choose #1 Cochran Nissan. Keep up the good work!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Taking the Time to Give Excellent Service

I am a first time car buyer, so needless to say, I was pretty scared when considering leasing a brand new vehicle. I honestly didn’t know where to start, other than the fact that I was interested in an SUV. Justin Hill was a huge help throughout the whole searching process. He was so patient, answering all of my questions - I had A LOT of them! Comparing how scared I was coming in to how relieved and excited I was when leaving truky goes to show what a great team they have at the West Hills showroom.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Seamless and pleasurable.

Dealing with the Cochran team was fantastic. I dreaded purchasing a vehicle but they made it fantastic. Best purchase experience Paige and Rob were fantastic

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.