Reviews
Excellent experience and I would buy a car here again.
Excellent experience and I would buy a car here again. Highly recommend! Marc Francois was pleasure to work with and made the experience very enjoyable.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience, Mark! We are thrilled that Marc made the purchasing process so smooth. We look forward to working with you again at Autobahn USA Dedham!
Awful experience.
Awful experience. Car was never detailed or washed before transportation picked up the car they had 2 extra days with this vehicle. Car came with 3 keys and only 1 set of keys work. Also you are FORCED TO BUY CERAMIC COATING in which my ceramic coat was never applied at time of purchase admitted to me by the sales person will be pursuing things further. Also are holding my plates hostage trying to tell me to pay even more money. Asked if the could taie care of the things they neglected they have ignored me. For luxury used car dealership never purchase again here. Was in the market for an escalade. Its a shame.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Drew, we are sorry to hear you did not have the best experience with us. Here at our dealership, we strive for the highest level of customer service, and it seems like we may have dropped the ball here. We have reached out a few times with no luck; however, we would love to get a better understanding of what happened, not only for an opportunity to make it right, but so we can avoid this from happening again in the future. At your earliest convenience, please reach out to our General Manager, Mark Johnson, directly at 781-915-2005 or via email: markjohnson@mcgovernauto.com. Thank you.
The customer service was excellent very cool friendly
The customer service was excellent very cool friendly staff made car buying easy and quick
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Denis, thank you for taking the time to review Autobahn USA Dedham!
"I recently purchased a car from Autobahn Dedham, and I
"I recently purchased a car from Autobahn Dedham, and I couldn’t be happier with the experience. From the moment I walked in, the salesman, Peter, was incredibly helpful and knowledgeable. He took the time to understand my needs and budget, and guided me through every step of the process. There was no pressure, just honest advice and great customer service. The car selection was excellent, and I felt confident in my decision. I highly recommend Peter and Autobahn to anyone in the market for a new vehicle!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Gigi, we're delighted to hear that Peter and the team at Autobahn USA Dedham provided you with such a positive car-buying experience. Thank you for recommending us, and enjoy your new vehicle!
Acted as is they didn’t want my business.
Acted as is they didn’t want my business. I had to call them in order to get any back and forth.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi Eric, we appreciate you taking the time to leave us a review. Here at our dealership, we strive for the highest-level of customer service and we are saddened to hear that this is not what you experienced with us. Should you have any further questions or concerns, please reach out to our General Manager, Mark Johnson, directly at 781-915-2005 or via email: markjohnson@mcgovernauto.com. Thank you.
Stopped in, was the 3rd Mcgoven dealership and this was
Stopped in, was the 3rd Mcgoven dealership and this was by far the best. Marc my salesman bent over backwards to help me, left my phone in truck- he had guy bring it 25 miles away. Had my crazy dog with me and he still got me in that car. Sped the paperwork so I wasn’t inconvenienced, what more can I say. SOLD!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear that Marc and the team at Autobahn USA Dedham went above and beyond for you! It's great to know they made your experience smooth, even accommodating your furry friend. Enjoy your new car!
I'm 57 years old and have purchased vehicles from over 10
I'm 57 years old and have purchased vehicles from over 10 dealerships in Massachusetts, Autobahn is the best! I've now purchased two vehicles from Autobahn in the past three years, they are honest, straight forward and give awesome deals. I've been an attorney for over 30 years and am so impressed with Marc's professionalism, honesty and kindness. Autobahn also has a beautiful selection of high end vehicles. Go to Autobahn if you need wheels, you will be very happy! James Greenberg, Esq.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
James, we're delighted to hear that Marc and the team at Autobahn USA Dedham have earned your trust with their professionalism and great deals. Thank you for choosing us again; we truly appreciate your support! Enjoy those high-end wheels!
My overall experience was great.
My overall experience was great. There was no pressure, no hassles, a willingness to negotiate, and good customer service, including the sales process with Marc and the purchasing process with Mohammed. Jaclyn Karsey was also responsive and helpful with follow-up paperwork.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Torsten, we're delighted to hear that Marc, Mohammed, and Jaclyn made your experience at Autobahn USA Dedham smooth and enjoyable. Thank you for sharing your positive feedback!
Awesome and really great people to work with.
Awesome and really great people to work with. I’ll always go back for next car and recommend my friends
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the kind words! We're delighted to hear that your experience with Autobahn USA Dedham was so positive. We look forward to seeing you again and appreciate your recommendations!
The dealer has great costumer service.
The dealer has great costumer service. Very nice cars. Marc was really great with what I wanted.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Edwin, it's delightful to hear you were in great hands with Marc. Thank you for choosing Autobahn USA Dedham, and drive safely!