Reviews
Hi, I give the seller a 100.
Hi, I give the seller a 100. I give the manager a 100. I give the financing manager a 100. Excellent service, highly recommended.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're thrilled to hear about your excellent experience with our team! We truly appreciate your business and your recommendation. See you again at Autobahn USA Dedham!
Excellent experience and I would buy a car here again.
Excellent experience and I would buy a car here again. Highly recommend! Marc Francois was pleasure to work with and made the experience very enjoyable.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience, Mark! We are thrilled that Marc made the purchasing process so smooth. We look forward to working with you again at Autobahn USA Dedham!
They were the worst people to deal with.
They were the worst people to deal with. They do not return calls or emails. I will never use them again.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hi Joe, please give me a call at your earliest convenience as I would like to make things right if we dropped the ball here. You can reach me directly at 781-915-2005 or via email at markjohnson@mcgovernauto.com. Thank you, Mark Johnson, General Sales Manager
Kennedy and Henry were wonderful.
Kennedy and Henry were wonderful. Henry was timely with his emails. Kennedy was hospitable even with my two little ones drawing attention! He answered all of my questions ran a slew of numbers to get me the best deal. Although I didn’t ultimately end up closing on one, he truly went above and beyond. Excellent service
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with Kennedy and Henry at Autobahn USA Dedham! We're delighted to hear they provided excellent service and went above and beyond to assist you. We hope you'll consider us again in the future!
Easy car buying experience.
Easy car buying experience. Kennedy our sales representative was patient and dealt with the process with professionalism.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear that Kennedy provided a professional and patient car-buying experience at Autobahn USA Dedham. Thanks for sharing your feedback!
Buying a car can is not always a pleasant experience, but
Buying a car can is not always a pleasant experience, but this was a pleasant exception! Our sales associate, Kennedy, was helpful and was excellent with communication and follow-up. We highly recommend Autobahn and Kennedy!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear that Kennedy made your car-buying experience a pleasant one at Autobahn USA Dedham! Thank you for recommending us, and we hope you're enjoying your new vehicle.
I had very knowledgeable & efficient service from
I had very knowledgeable & efficient service from Kennedy. The dealership was great & love my car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Ellen, we are glad to hear that our team provided such knowledgeable service. Thanks for choosing Autobahn USA Dedham!
The customer service was excellent very cool friendly
The customer service was excellent very cool friendly staff made car buying easy and quick
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Denis, thank you for taking the time to review Autobahn USA Dedham!
Nearly two months of trying to get answers on a vehicle
Nearly two months of trying to get answers on a vehicle so I could buy it and they strung me along until selling it out from under me at the last minute. It took 4 separate messages to finally talk to a seemingly real person and not get AI/robo replies of "Yes this vehicle is still available!" after I asked several specific questions and for pictures of certain things. Finally got through to a manager who said they'd have someone get in touch. Still took multiple messages to get some of my questions answered, while others were ignored. Asked about purchase details, etc. Asked about how or when to call to try to get things nailed down and was given a number. Tried calling multiple times over several days and only got voicemail. Finally emailed again and then was told the car was sold in the store that day. Two months of wasted effort and time, extremely unprofessional and an experience I never want to repeat.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We appreciate you taking the time to leave us a review. Here at our dealership, we strive for the highest-level of customer service and we are saddened to hear that this is not what you experienced with us. Should you have any further questions or concerns, please reach out to our General Manager, Mark Johnson, directly at 781-915-2005 or via email at markjohnson@mcgovernauto.com. Thank you.
"I recently purchased a car from Autobahn Dedham, and I
"I recently purchased a car from Autobahn Dedham, and I couldn’t be happier with the experience. From the moment I walked in, the salesman, Peter, was incredibly helpful and knowledgeable. He took the time to understand my needs and budget, and guided me through every step of the process. There was no pressure, just honest advice and great customer service. The car selection was excellent, and I felt confident in my decision. I highly recommend Peter and Autobahn to anyone in the market for a new vehicle!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Gigi, we're delighted to hear that Peter and the team at Autobahn USA Dedham provided you with such a positive car-buying experience. Thank you for recommending us, and enjoy your new vehicle!