Reviews
Josh was awesome!
Josh was awesome! Efficient and professional. Made the process easy. I’m very pleased with how it went.
Josh was awesome!
Josh was awesome! Efficient and professional. Made the process easy. I’m very pleased with how it went.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Justin and the team were awesome to work with.
Justin and the team were awesome to work with. He was very responsive and ensured that our vehicle is conditioned, detailed and well assessed before we had it delivered. We're so excited about our new purchase.
Justin and the team were awesome to work with.
Justin and the team were awesome to work with. He was very responsive and ensured that our vehicle is conditioned, detailed and well assessed before we had it delivered. We're so excited about our new purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very good explaining features, warranties,and financing,
Very good explaining features, warranties,and financing, felt well taken care of. Would recommend to others !
Very good explaining features, warranties,and financing,
Very good explaining features, warranties,and financing, felt well taken care of. Would recommend to others !
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent experience overall.
Excellent experience overall. Jared, our salesperson, was very easy to work with. His professionalism and punctuality were appreciated. Ray, the sales manager, was equally great to work with. Painless and fast transaction. We are very happy with our Atlas and would recommend VW Akron to all in the market!
Excellent experience overall.
Excellent experience overall. Jared, our salesperson, was very easy to work with. His professionalism and punctuality were appreciated. Ray, the sales manager, was equally great to work with. Painless and fast transaction. We are very happy with our Atlas and would recommend VW Akron to all in the market!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Always staffed by pleasant, competent and helpful people.
Always staffed by pleasant, competent and helpful people. Making sure that I was taken care of was a priority for them.
Always staffed by pleasant, competent and helpful people.
Always staffed by pleasant, competent and helpful people. Making sure that I was taken care of was a priority for them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always have had a great experience when visiting the
Always have had a great experience when visiting the dealership the staff is nice and will always appreciate your business
Always have had a great experience when visiting the
Always have had a great experience when visiting the dealership the staff is nice and will always appreciate your business
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Personable Straightforward Got us a great deal.
Personable Straightforward Got us a great deal. Recommend VW Akron Don’t waste time elsewhere.
Personable Straightforward Got us a great deal.
Personable Straightforward Got us a great deal. Recommend VW Akron Don’t waste time elsewhere.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
A month after buying the vehicle, a 2022 Honda HRV with
A month after buying the vehicle, a 2022 Honda HRV with very low mileage, it needs a significant repair that cannot be completed at my local Honda dealership under the vehicle service contract I purchased. The contract covers the repair but I would have to bring the vehicle back to this Volkswagen dealership in order to use the service contract. I was misled when I was offered the service contract and told I could use it at any Honda dealership. It’s disappointing that the car needs this repair so soon after purchase, but even more upsetting that the service contract I paid extra for is not what was represented to me at the time of sale.
A month after buying the vehicle, a 2022 Honda HRV with
A month after buying the vehicle, a 2022 Honda HRV with very low mileage, it needs a significant repair that cannot be completed at my local Honda dealership under the vehicle service contract I purchased. The contract covers the repair but I would have to bring the vehicle back to this Volkswagen dealership in order to use the service contract. I was misled when I was offered the service contract and told I could use it at any Honda dealership. It’s disappointing that the car needs this repair so soon after purchase, but even more upsetting that the service contract I paid extra for is not what was represented to me at the time of sale.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Service was polite, knowledgeable, helpful, and followed
Service was polite, knowledgeable, helpful, and followed up post service. I would highly recommend them.
Service was polite, knowledgeable, helpful, and followed
Service was polite, knowledgeable, helpful, and followed up post service. I would highly recommend them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I have always had the best experience anytime I have
I have always had the best experience anytime I have interacted with any of the associates at Volkswagen of Akron from their service department to their sales team. Everyone is professional and friendly!
I have always had the best experience anytime I have
I have always had the best experience anytime I have interacted with any of the associates at Volkswagen of Akron from their service department to their sales team. Everyone is professional and friendly!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car